Medical Office Manager jobs in British Columbia

**Please note that this is a full-time position. We are not considering candidates seeking part-time employment.**

Elysian Health is seeking an experienced, organized, and patient-focused Clinic Manager to oversee the operations of our Vancouver clinic. The ideal candidate will possess strong leadership skills, a background related to healthcare management, as well as a commitment to ensuring excellence in patient care.

This is an exciting opportunity for an experienced Clinic Manager who enjoys working in a fast-paced, multidisciplinary healthcare environment and is ready to help deliver Elysi preventative care programs. You will play a role in ensuring the clinic operates efficiently, patients receive an exceptional experience, and physicians and the broader healthcare team have the administrative support they need to deliver outstanding care.

As the Vancouver clinic continues to grow, you will have the opportunity to contribute to the development of clinic processes, manage budgets expenses and staffing levels.

About Elysian Health

Elysian Health is an innovative multidisciplinary medical clinic with locations in Vancouver and South Surrey. Our integrated team provides comprehensive healthcare services including Family Medicine, Executive Health, Concierge Health, laboratory services, diagnostic imaging, pharmacy, and allied health care, all focused on delivering exceptional patient-centred care.

Learn more at www.elysianhealth.ca

What You’ll Be Doing:

• Manage the day-to-day administrative operations and workflows of the Vancouver clinic, including staffing scheduling and patient flow, ensuring the clinic runs efficiently
• Coordinate administrative coverage, schedules, and daily priorities of the administration staff and non-clinical staff while supporting the needs of physicians and the broader clinical team
• Recruit, train, supervise, and support administrative and support staff, fostering a positive and collaborative team environment
• Serve as the primary administrative point of contact for physicians and help ensure their day-to-day clinic needs are supported
• Identify operational needs, proactively resolve issues, and contribute to improving clinic processes as the Vancouver location continues to grow
• Manage new patient inquiries, onboarding, registration, appointment scheduling, and electronic medical records
• Provide a welcoming, professional, and patient-centred experience while responding to patient inquiries by phone, email, and in person
• Support billing and administrative processes and be the point of contact for helping to resolve day to day questions and concerns
• Maintain accurate, confidential patient documentation and ensure clinic privacy and administrative procedures are followed
• Manage office supplies, equipment, and clinic readiness to ensure the environment is organized and prepared for patients and staff
• Collaborate with physicians, allied health professionals, and the multidisciplinary team to support efficient patient care and a high standard of service

What We’re Looking For:

• A Passion for Healthcare: You understand the importance of creating a positive, professional, and personalized patient experience
• Desire for Growth: You are excited about the opportunity to grow with a developing clinic and contribute to improving systems and processes
• Strong Leadership Skills: You’re an effective communicator who works well with patients and colleagues. You lead by example and can form strong teams.
• An Organized Multi-Tasker: You excel at managing tasks efficiently and with strong attention to detail.
• Collaborative: You enjoy working closely with physicians and multidisciplinary healthcare professionals
• Proactive Problem-Solver: You identify operational needs before they become issues and are comfortable taking initiative to find solutions.

Qualifications:

• A Bachelor’s degree in healthcare administration, or a related healthcare field, is required; higher education in a related field is an asset.
• Minimum 4 years of experience as a Clinic Manager or in a similar healthcare setting is required
• Familiarity with MYLE, Plexia, and/or Jane App is an asset
• Knowledge of both public and private healthcare systems is an asset
• Strong understanding of medical terminology and healthcare administrative processes
• Excellent communication, organizational, and interpersonal skills
• Strong attention to detail and commitment to patient confidentiality
• Ability to work independently while contributing to a collaborative team environment
• Professional, reliable, adaptable, and comfortable working in a fast-paced clinical setting

Why join Elysian Health?

• 100% employer-paid health benefits package that includes extended health care, dental care, and life insurance.
• 3% RRSP matching program after one year of employment.
• Be part of an innovative healthcare organization focused on exceptional patient-centred care
• Opportunities for professional growth and increased responsibility as the clinic continues to expand
• Work in a modern, innovative multidisciplinary medical clinic centre equipped with advanced technology
• Collaborate with physicians, radiologists, sonographers, technologists, and allied health professionals
• Opportunities for ongoing learning and professional development

If you are an experienced Clinic Manager who is ready to take on a leadership role and make a meaningful impact on clinic operations and patient experience, we would love to hear from you.

Please submit your resume and a cover letter outlining your experience and why you would be a strong fit for the Clinic Manager position at Elysian Health.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $36.00-$41.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Store discount
• Vision care

Application question(s):

• Are you willing to travel to our main clinic in South Surrey for training if required?

Education:

• Bachelor's Degree (required)

Experience:

• Clinic Manager or healthcare leadership: 4 years (required)

Work Location: In person