Medical Office Manager jobs in Alberta

Overview

Central Alberta Medical Imaging Service (CAMIS) is seeking a Quality Lead to support the ongoing development, maintenance, and improvement of quality, safety, accreditation, privacy, infection prevention and control, environmental services, and practice-standard processes across our medical imaging practice.

This role is well-suited to someone who is highly organized, detail-oriented, and comfortable working independently while collaborating with clinical, operational, and leadership teams.

The Quality Lead will help ensure that policies, procedures, audits, documentation, training records, and follow-up processes are current, practical, and aligned with regulatory and accreditation expectations.

Key Responsibilities

• Support the development and maintenance of the quality management system, quality manual, policies, procedures, and related documentation.
• Assist with accreditation preparation, documentation review, evidence collection, site-readiness activities, and follow-up on identified deficiencies.
• Coordinate quality improvement initiatives, audits, inspections, corrective actions, and follow-up tracking.
• Support safety, risk, incident, near-miss, hazard, non-conformance, privacy, and corrective-action processes.
• Assist with infection prevention and control processes, including audit tools, training materials, hand hygiene audits, environmental services documentation and audit support, and follow-up actions.
• Track and report quality indicators, audit results, safety trends, patient feedback, inspection findings, and corrective-action completion.
• Work with managers, modality leads, clerical leads, physicians, operations, IT, and other stakeholders to support consistent quality practices across sites.
• Help ensure staff have access to current procedures, training records, and communication related to quality, safety, privacy, and infection prevention expectations.

Qualifications and Experience

• Post-secondary education in quality management, healthcare administration, regulatory compliance, business administration, occupational health and safety, or a related field.
• Experience supporting quality management systems, accreditation programs, regulatory compliance, auditing, risk management, or continuous improvement initiatives.
• Demonstrated experience developing, maintaining, and implementing policies, procedures, audit tools, reports, and documentation control processes.
• Strong understanding of quality management principles, accreditation readiness, patient safety, privacy, corrective action processes, and continuous improvement.
• Experience in a healthcare, diagnostic imaging, or other regulated environment is considered an asset.
• Training or certification in quality management, auditing, patient safety, infection prevention and control, occupational health and safety, Lean, Six Sigma, or project management is considered an asset.

Skills and Attributes

• Strong attention to detail and follow-through.
• Excellent written and verbal communication skills.
• Able to work independently, manage priorities, and exercise sound judgment with limited day-to-day oversight.
• Strong analytical, problem-solving, and organizational skills.
• Collaborative and approachable, with the ability to build positive working relationships across teams.
• Professional, confidential, and committed to patient and staff safety.

Why Join CAMIS?

At CAMIS, quality and patient safety are at the heart of everything we do. As a community-based diagnostic imaging organization serving Central Alberta, we provide an environment where your work has a direct and visible impact on patient care, quality outcomes, and organizational excellence.

As our Quality Lead, you will have the opportunity to shape and strengthen quality, accreditation, safety, privacy, infection prevention and control, and continuous improvement processes across the organization. This is a role where your expertise will be valued, your recommendations will influence decision-making, and your contributions will help drive meaningful improvements for patients, physicians, and staff.

We offer:

• A collaborative and supportive leadership team that values innovation and continuous improvement.
• A meaningful opportunity to influence organizational quality, safety, and accreditation outcomes.
• A stable, growing healthcare organization with a strong reputation in Central Alberta.
• Competitive compensation and comprehensive benefits.
• Employer RRSP program.
• Generous paid time off, including vacation, sick leave and personal day.
• Professional development and ongoing learning opportunities.
• Employee recognition programs, service awards, and corporate discount partnerships.
• A positive workplace culture built on accountability, respect, teamwork, and excellence.

If you are passionate about quality, patient safety, and creating systems that support exceptional healthcare delivery, we would love to hear from you.

Pay: $85,000.00-$105,000.00 per year

Experience:

• clinical quality : 2 years (required)

Work Location: In person