Medical Office Clerk jobs in Toronto, ON

Job Summary
We are seeking a professional and organized Front Desk Medical Administrator to join our healthcare team. This vital role involves managing patient interactions, coordinating appointments, and ensuring the smooth operation of the front desk. The ideal candidate will have experience in medical office and physio settings, possess strong administrative skills, and be proficient with our EMR- Accuro. This position offers an opportunity to contribute to quality patient care in a fast-paced environment.

**Please do not apply for this position if you haven't worked or trained as a medical administrator/ physio admin. and used the Accuro EMR software.**

Candidates must be available to start immediately

Duties

• Greet patients and visitors with professionalism and courtesy at the front desk
• Schedule, confirm, and reschedule appointments using electronic medical records system Accuro and Jane on the Physio side
• Manage multi-line phone systems to handle patient inquiries and direct calls appropriately
• Verify patient identification and healthcard information, insurance information and update records accurately
• Collect and process payments, co-pays, and billing information
• Maintain accurate documentation of patient visits and administrative records
• Assist with patient check-in and check-out procedures
• Ensure the front desk remains organized, clean, and welcoming
• Collaborate with medical staff to facilitate smooth clinic operations
• Handle administrative tasks such as filing, faxing, and data entry

Experience

• Prior experience as a medical office administrator in a medical clinic/ physio space is required
• Knowledge of Accuro electronic medical records system is essential
• Familiarity with medical terminology and healthcare documentation standards
• Proven experience in office administration within a healthcare setting
• Strong organizational skills with attention to detail
• Excellent communication skills for interacting with patients, staff, and insurance providers
• Experience working with multi-line phone systems and managing busy front desks

This role requires a reliable and dedicated individual committed to providing excellent patient service while maintaining efficient administrative operations. Prior experience in a medical office is essential, experience working in a physio/ chiropractic clinic is also a requirement.

Pay: $19.00-$22.00 per hour

Expected hours: 28.0 – 35.0 per week

Benefits:

• Company events
• On-site parking
• Paid time off

Ability to commute/relocate:

• Toronto, ON M4M 3H9: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you experienced using the ACCURO EMR software? If Yes, please explain where and when it was used

Experience:

• Medical front desk administrator: 2 years (required)

Work Location: In person