Medical Office Clerk jobs in London, ON

Nursing Unit Clerk

Primacare™ Living Solutions is a privately held Canadian long-term care operator based in Toronto. We put people first by delivering exceptional care and fostering a progressive, supportive workplace. As an accredited member of CARF and OLTCA, we lead innovative approaches to senior living. Building on the Meaningful Care Matters® Butterfly Model, we have advanced dementia care through Albert’s Journey—a program that blends person-centred practices, family engagement, and tools like ALL-B, our AI assistant. The program integrates leading frameworks (DementiAbility, GPA, U-First, PIECES) and incorporates insights from The Albert Project, our VR research demonstrating clinically significant benefits for residents with moderate to severe dementia. Together, these innovations reduce documentation time, standardize best practices, and support dignified, emotion-focused care for residents with dementia and responsive behaviours.

What We Offer!

· a work environment that is respectful, supportive, and safe

· access to professional development training and mentoring opportunities

· competitive compensation

· Benefits and RRSP plan

Your Opportunity!

Reporting to the Director of Care, the Nursing Unit Clerk is responsible for providing administrative support to the Nursing unit and offices, while ensuring efficient office practices. The Nursing Unit Clerk provides the initial contact representing Primacare™'s corporate mission, vision, and values to residents, families, and all other visitors.

Key Responsibilities and Skills:

· Provide clerical support to Nursing, including transcribing of orders, filing, charting vitals, weights and the like; photocopying, shredding, word processing, general correspondence, sort and deliver mail, etc.

· Maintain adequate files for the administration of the Home, as assigned by the Director of Care.

· Process CCAC applications and tracking sheets, as directed by the Director of Care.

· Schedule resident appointments and transportation as required, in conjunction with the Business Manager.

· Complete Admission Agreements/review of services with resident and/or family member, as needed.

· Schedule and coordinate care conferences and other meetings.

· Communicate with the Scheduling Coordinator for employee call ins

· Prepare and/or arrange for the printing of forms and supplies.

· Other duties, as required.

Job Requirements:

· Experience as a Nursing Unit Clerk preferred.

· Experience in LTC preferred.

· Effective management of confidential information.

· Strong communication, documentation, and people skills.

· Has understanding and empathy for the needs of the senior population.

· Make positive contributions to the home environment that ensure the values of Primacare™ Living Solutions are maintained.

· Must be able to work weekends.

· Proficient in all MS applications.

· The ability to read, write, and communicate orally in English.

· The ability to work independently and as part of a team.

· A Vulnerable Sector Screening check to the satisfaction of Primacare™ Living Solutions. One that has been completed with the last six (6) months

· Proof of full immunization (2 doses) against COVID-19, in accordance with the Ontario Ministry of Long-Term Care's Long-term care home COVID-19 immunization policy.

· Annual Flu Vaccine strongly recommended

Primacare Living Solutions Inc. is an equal opportunity employer and welcomes applications from all interested parties. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the recruitment process, please speak with the Hiring Manager.

This posting is for a current vacancy.

Artificial intelligence (AI) may be used as part of the applicant screening process.

Job Type: Full-time

Pay: $23.00 per hour

Experience:

• Point Click Care: 1 year (preferred)
• Health Care Clerical: 1 year (required)

Work Location: In person