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Medical Office Assistants jobs in Vancouver, BC

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    • Experience in a medical office or healthcare setting.
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    • Monitor and order medical and office supplies.
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    • Use knowledge of medical terminology and medical spelling.
    • Schedule and confirm patient medical appointments.
    • Fax requisitions or requests for medical imaging (…
    • Ensures quality control of specified medical equipment by performing duties such as checking glucometers.
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    • Experience using an electronic medical record (EMR) system and/or Microsoft 365 considered an asset.
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    • Demonstrated ability to perform basic medical tests and accurately record results in medical files.
    • Demonstrated knowledge of office procedures.
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    • This role requires a proactive, detail-oriented, and organized individual who thrives in a fast-paced medical environment.
    • ******Preference - Oscar EMR knowledge is an asset******.
    • Friendly with Excellent communication skills.
    • Manage clinic inventory, including ordering and stocking of office and administrative supplies (in coordination with clinical staff for medical/vaccine supplies…
    • Faxes staff attendance to staffing office as needed.
    • Telephones or transmits test results and medical information to physicians and others according to…
    • Training will be provided for electronic medical record and clinic protocols.
    • The benefit of a transit pass or dedicated parking spot is provided (office is…
    • Award-winning recognition programs to honour staff, medical staff and volunteers.
    • Within the context of a client and family-centred care model, position…
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    • As a Medical Office Assistant, you will work as part of our healthcare team to ensure all administrative tasks associated with running a healthcare office are…
    • Knowledge of office practices and procedures.
    • Award-winning recognition programs to honour staff, medical staff and volunteers.
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Virtual Medical Office Assistant
WELL Health Technologies Corp
·
2.4
Vancouver, BC V6B 5C6
•
Remote
$20–$23 an hour
Full-time
Apply now

Job details

$20–$23 an hour
Full-time
Remote in Vancouver, BC V6B 5C6

Full job description

Entity: WELL Health Clinic Network Inc.

Job Title: Virtual Medical Office Assistant (Remote)

Location: Remote (Canada)

Job Type: Full-Time

Hourly Range: $20.00 - $23.00 CAD per hour


About Us:

TIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.


Position Summary:

We are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.


Key Responsibilities:

  • Schedule and manage virtual appointments through the Tia Health platform
  • Communicate with patients via phone, email, and secure messaging
  • Assist patients with joining virtual visits and troubleshooting minor technical issues
  • Maintain accurate electronic medical records (EMR)
  • Verify insurance information and assist with billing tasks
  • Coordinate referrals, prescriptions, and lab requests
  • Provide administrative support to physicians during virtual clinic hours
  • Ensure compliance with Canadian privacy regulations (e.g., PHIPA)


Qualifications:

  • Experience in a medical office or healthcare setting
  • Knowledge of medical terminology
  • Familiarity with EMR systems and telehealth platforms
  • Strong communication and organizational skills
  • Ability to work independently in a remote environment
  • High level of attention to detail and confidentiality


Preferred Qualifications:

  • Experience in a virtual clinic or telehealth environment
  • Experience with OSCAR EMR (preferred)
  • Knowledge of Canadian healthcare systems and billing
  • Comfortable assisting patients with basic technical issues


Work Schedule:

  • Full-time position
  • Standard hours: 10:00 AM – 6:00 PM (PST`)
  • Flexibility available for the right candidate


Requirements:

  • Must reside in Canada
  • Reliable high-speed internet
  • Quiet, private workspace
  • Strong computer and digital literacy


The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want Read more about us: https://stories.well.company/

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