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Medical Office Assistant jobs in West Edmonton, AB

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    • The successful candidate will help create a welcoming experience for patients while keeping records, appointments, and office workflows accurate and up to date.
    • This role includes scheduling, registration, and confirmation of patient appointments; obtaining and maintaining accurate patient and clinical data; physician…
    • Assist optometrist with patient care, including pre-testing and preliminary examinations.
    • Strong interpersonal skills and ability to provide excellent patient…
    • The position plays a key role in supporting patients throughout their journey with our health professionals.
    • Maintain patient files and documentation throughout…
    • Scheduling: Coordinate patient appointments efficiently to ensure a smooth flow for both the patient and the dental team.
    • Operations & Process Improvement: Identify opportunities to improve Call Centre workflows, administrative processes, scheduling, patient communication, and…
    • We’re looking for someone who is: An excellent communicator Detail-oriented, organized, and has great time management skills Independent & self-motivated …
    • Make appointments for Residents, outside medical and dental visits and arrange for transportation by family, DATS, or inter-hospital transfer.
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    • Measure patients weight and height- Adults and Children.
    • Escort patient to exam room.
    • Clean & set-up patient rooms.
    • Restock supplies in patient rooms.
    • Creates walk-in appointments for therapeutics and diagnostics and adds them to the electronic scheduling system including follow-up appointments for the branch.
    • Create new patient charts for New patients and walk-in patients.
    • Follow infection control protocols and ensure a safe environment for patients, staff, and…
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    • Answer phone calls and assist patients with inquiries.
    • Greet and check in patients in a professional and friendly manner.
    • Maintain and update patient records.
    • Greeting patients, performing patient registration and appointment scheduling.
    • Delivering exceptional patient care and contribute to a positive, welcoming…
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    • Answer phone calls, schedule appointments, and manage patient inquiries.
    • Collaborate with medical staff to coordinate patient care.
    • Support specialized office functions such as medical or dental office procedures, including patient check-in/out and insurance documentation if applicable.
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Job Post Details

Medical Office Assistant
LESSARD MEDICAL CLINIC and West Oliver medical clinic
Edmonton, AB T5T 4K3
$17.50–$19.00 an hour
Full-time
Apply now

Job details

$17.50–$19.00 an hour
Full-time
Edmonton, AB T5T 4K3

Full job description

Job Summary

We are seeking a professional, organized Medical Office Assistant to support daily front-desk and administrative operations in a healthcare setting. The successful candidate will help create a welcoming experience for patients while keeping records, appointments, and office workflows accurate and up to date. Medical office, dental office, or general office experience is valued.

Duties

  • Welcome patients, assist with check-in and check-out, and direct them to the appropriate staff or services.
  • Answer and route calls using a multi-line phone system; respond to routine questions and relay messages.
  • Schedule, confirm, and update appointments, and help maintain an organized calendar.
  • Collect and verify patient information, update records, and maintain confidentiality.
  • Enter and retrieve information in electronic medical records systems, such as Epic or Dentrix.
  • Support routine administrative tasks, including filing, scanning, document preparation, and record organization.
  • Communicate professionally with patients, providers, and colleagues.
  • Follow office procedures and applicable privacy and safety practices.

Skills

  • Strong customer service, communication, and organizational skills.
  • Attention to detail and the ability to manage multiple tasks in a busy front-desk environment.
  • Familiarity with medical terminology and electronic medical records.
  • Experience with Health quest/ minimum 2 years
  • medical office experience is preferred.
  • Front desk, office, or administrative experience is beneficial.
  • Comfort using multi-line phone systems and standard office software.
  • Ability to handle sensitive information discreetly and work collaboratively with a healthcare team.

Pay: $17.50-$19.00 per hour

Work Location: In person

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