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Medical Office Assistant jobs in Welland, ON

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    • This role is essential in ensuring smooth patient flow and providing excellent administrative support to patients and healthcare professionals.
    • Oversee appointment coordination, patient inquiries, and issue resolution while maintaining high standards of patient care, safety, and customer service.
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    • Manage daily practice operations, including scheduling, patient flow, and administrative workflows to optimize efficiency.
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Job Post Details

Medical Assistant and nurse/Phlebotomist
Canada Clinics
Niagara Falls, ON L2E 2L5
$19–$30 an hour
Part-time
Apply now

Job details

$19–$30 an hour
Part-time
Niagara Falls, ON L2E 2L5

Full job description

Canada Clinics in Niagara Falls is hiring a reliable, organized Medical Office Assistant (MOA) or RPN to support our busy clinic operations. This role is essential in ensuring smooth patient flow and providing excellent administrative support to patients and healthcare professionals. International Medical Graduates (IMGs) are welcome to apply.

✅ Important: We are only considering applicants with significant medical office administration experience and strong working knowledge of Accuro and/or CHR EMR.

What You’ll Like About Working Here

  • Train and work alongside a highly experienced, professional team
  • Supportive leadership and clear processes
  • A clinic culture that values wellness, mindfulness, and work–life balance
  • A respectful environment focused on excellent patient care

Key Responsibilities

  • Greet patients warmly and support check-in/check-out
  • Manage phone lines: answer calls, schedule appointments, and respond to patient inquiries
  • Maintain accurate electronic medical records (EMR) and keep patient information up to date
  • Handle administrative workflows including incoming/outgoing referrals, forms, scanning/faxing, and correspondence
  • Use Accuro and CHR for scheduling and patient management
  • Apply medical terminology appropriately to support clear communication within the clinic
  • Collaborate with physicians and staff to provide exceptional patient care
  • Maintain compliance with health regulations and keep the clinic organized and professional

Requirements

  • Significant experience in a Canadian medical office setting (preferred/strongly considered)
  • Accuro and/or CHR experience (required)
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Excellent interpersonal skills and a patient-first approach
  • Comfortable with phone systems and front desk operations

Assets (Nice to Have)

  • Phlebotomy certification/license is a strong asset
  • Experience in family medicine / primary care settings

Apply today to join Canada Clinics and make a meaningful impact in patient care while growing your career.

Job Type: Part-time

Pay: $19.00-$30.00 per hour

Expected hours: 15 – 34 per week

Work Location: In person

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