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Medical Office Assistant jobs in Welland, ON

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    • This role is essential in ensuring smooth patient flow and providing excellent administrative support to patients and healthcare professionals.
    • This role is integral to the smooth operation of our clinic and involves patient interaction, administrative support, and clinical assistance.
    • Previous experience in a medical office serving multiple physicians.
    • Answering clinic phone calls (multiple lines).
    • *MUST have FLEXIBILITY for ALL Shifts**.
    • Prepare and organize patient charts and documentation for clinical staff.
    • This role involves providing exceptional patient service, managing administrative…
    • The successful candidate will be responsible for tracking, reconciling, and following up on third-party insurance claims, ensuring timely payments, accurate…
    • Schedule and confirm medical appointments, including referrals, and receive and communicate messages for medical staff, clients and patients.
    • You’ll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees.
    • Perform administrative duties such as handling referrals, booking patient appointments, preparing patient charts, filing, answering phones, updating the EMR…
  • View similar jobs with this employer
    • Greets all patients and responds to all in-person, phone, and email inquiries from patients and families.
    • Maintaining patient data information within excel to…
    • Scheduling, rescheduling, and confirming patient appointments.
    • Communicating effectively with physicians, staff, and patients.
    • You will manage both administrative duties and basic clinical support to help our medical staff provide exceptional patient care.
    • CPR and First Aid Certified.
    • Skilled in establishing and maintaining effective working relationships with patients, providers, learners, clinical staff and patients.
    • Chart preparation & pre‑visit review: Review patient records before appointments.
    • EMR documentation: Update patient charts (history, allergies, treatment…
    • Ensure to register patients on patient database system and attach all required reports.
    • Coordinate and book diagnostic tests and follow-up appointments to best…
    • Maintain accurate patient records and update patient information in electronic health records systems.
    • Provide exceptional customer service to patients,…
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Job Post Details

Medical Assistant and nurse/Phlebotomist - job post

Canada Clinics
Niagara Falls, ON L2E 2L5
$19–$30 an hour - Part-time

Job details

Pay

  • $19–$30 an hour

Job type

  • Part-time

Location

Niagara Falls, ON L2E 2L5

Full job description

Canada Clinics in Niagara Falls is hiring a reliable, organized Medical Office Assistant (MOA) or RPN to support our busy clinic operations. This role is essential in ensuring smooth patient flow and providing excellent administrative support to patients and healthcare professionals. International Medical Graduates (IMGs) are welcome to apply.

✅ Important: We are only considering applicants with significant medical office administration experience and strong working knowledge of Accuro and/or CHR EMR.

What You’ll Like About Working Here

  • Train and work alongside a highly experienced, professional team
  • Supportive leadership and clear processes
  • A clinic culture that values wellness, mindfulness, and work–life balance
  • A respectful environment focused on excellent patient care

Key Responsibilities

  • Greet patients warmly and support check-in/check-out
  • Manage phone lines: answer calls, schedule appointments, and respond to patient inquiries
  • Maintain accurate electronic medical records (EMR) and keep patient information up to date
  • Handle administrative workflows including incoming/outgoing referrals, forms, scanning/faxing, and correspondence
  • Use Accuro and CHR for scheduling and patient management
  • Apply medical terminology appropriately to support clear communication within the clinic
  • Collaborate with physicians and staff to provide exceptional patient care
  • Maintain compliance with health regulations and keep the clinic organized and professional

Requirements

  • Significant experience in a Canadian medical office setting (preferred/strongly considered)
  • Accuro and/or CHR experience (required)
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Excellent interpersonal skills and a patient-first approach
  • Comfortable with phone systems and front desk operations

Assets (Nice to Have)

  • Phlebotomy certification/license is a strong asset
  • Experience in family medicine / primary care settings

Apply today to join Canada Clinics and make a meaningful impact in patient care while growing your career.

Job Type: Part-time

Pay: $19.00-$30.00 per hour

Expected hours: 15 – 34 per week

Work Location: In person

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