Medical Office Assistant jobs in Waterloo, ON

Assisting in ensuring fundamental patient care, with the primary focus on preparing and ​​assembling medical record documentation/charts for the attending physician(s).

Working in collaboration with the Cardiologists, Admin Managers, Team of Scheduling and COO, this position requires coordinating complex operational workflow management at Cardio Health locations.

EDUCATION, TRAINING AND EXPERIENCE:

Prior work within the medical field, including a combination of experience and relevant medical education (International Medical graduate)

Minimum 1 year experience working in a healthcare setting or in an administrative role in a clinical setting.

Knowledge of Medical Terminology related to Cardiology is an asset.

International medical graduates are highly encouraged to apply.

RESPONSIBILITIES:

- Performing documentation and gathering information in regards to the patient visit

- Updating patient history, physical examination, and other pertinent health information

- Drafting and sending all required documentation to the physician for review

- Complying with health-care policies, including those relating to HIPAA

- Transcribing patient appointments

- Facilitating diagnostic tests and referrals to labs, hospitals, and testing locations

- Performing other clerical duties and tasks to improve provider productivity and clinic workflow

- Managing workflow of the clinics and ensuring that exceptional patient care is provided.

- Providing assistance to Cardiologists and Technicians at the clinics with daily operations, including investigations such as ECG, Holter monitoring, echocardiograms.

- with Office Manager regarding Cardiologists, Clinics, and Technicians scheduling.

- Being the liaison for all internal and external stakeholders and assisting in troubleshooting software and equipment at the clinics and answering relevant inquiries.

- Providing training to technicians and cardiologists on software and equipment whenever required (prior training will be provided assisting technicians in performing (but not limited to) ECGs, Holter's and BP.

- Collaborating with the office team for logistics for all the clinics- ensuring to replenish supplies for smooth operational workflow and making sure the equipment at all clinics are accounted for, handled properly.

- Providing all required information to the Office Manager to ensure Effectively communicating with management to ensure uninterrupted back-end workflow by effectively communicating with management. (including, but not limited to day sheets, Diagnostic codes, Out-patient referral information, supplies etc.)

EXPERIENCE:

1 year of recent experience as a Medical Office Administrator.

Recent experience in a healthcare/patient-care setting is recommended

Past scribe experience is a plus

SKILLS AND ABILITIES:

- Exceptional bedside manners and patient communication.

- Ability to communicate effectively in the English language in person, by phone and in writing.

- Demonstrated ability to work responsibly in an interdisciplinary team environment.

- Demonstrated effective communication (written and verbal), organization, and interpersonal skills.

- Demonstrated initiative and judgment appropriateness for the position.

- Demonstrated computer skills including Microsoft Office

- Able to quickly learn and use various medical record software's, and word-processing, and database software programs.

- Demonstrated ability to accept assigned or delegated functions.

- Ability to prioritize work in an efficient and organized manner is essential.

- Strong interpersonal and communication skills customer services with amongst fellow colleagues, community partners, and patients/families.

- Ability to multitask and prioritize Demonstrated ability to remain focused, flexible, and prioritize tasks in a busy and high-stress environment.

- Exceptional computer skills.

- Must have a Valid Driver’s License and a car.

- Flexibility to travel to clinics on scheduled days.

This position requires traveling to clinics on scheduled days- including some Saturdays.

Job Type: Full-time

Job Type: Permanent

Salary: $17.00-$21.00 per hour

Job Types: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Benefits:

• Dental care
• Extended health care

Experience:

• Physician Assistants: 1 year (preferred)

Work Location: In person