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Medical Office Assistant jobs in Surrey, BC

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    • You will play a crucial role in managing patient inquiries, scheduling appointments, and ensuring the smooth operation of our medical office.
    • Coordinate and manage patient scheduling to optimize clinic efficiency.
    • Communicate effectively with patients in both English and Cantonese.
    • You'll schedule appointments, manage patient records, and ensure all forms are accurate and up-to-date, and check-in patients.
    • Three weeks of starting vacation.
    • This role involves preparing patients for treatment sessions, operating TMS equipment, monitoring patient safety and treatment response, maintaining clinical…
    • Greet patients, determine their needs and proceed with appropriate action or direct them to the appropriate department/personnel.
    • Pay: $20.00-$24.00 per hour.
    • The MOA is responsible for welcoming and registering patients, managing appointments, answering phones, maintaining accurate electronic medical records, and…
    • Manage patient scheduling, billing and utilizing computer software.
    • Health office assistants play a vital role in patient care.
    • Love helping and serving others.
    • Surrey, BC V4N 3M2: reliably commute or plan to relocate before starting work (required).
    • MedPro Respiratory Care is looking for a detail oriented and highly…
    • Patient Engagement & Retention: Connect with patients through personalized communication, ensure high satisfaction, and re-engage patients who’ve dropped off.
    • If you are passionate about patient care in a fast-paced office, we encourage you to apply today!
    • Delivering exceptional customer service to patients.
    • Coordinates patient care through clinic checking in, prepping, escorting to exam rooms, and preparing exam rooms for next patient.
    • Pay: From $17.85 per hour.
    • Greeting patients, answering phones, and scheduling appointments.
    • The successful candidate will support the daily operations of the clinic and work…
    • Assists patient in frame selection.
    • Prepares patient for eye examination; Perform simple preliminary testings.
    • Maintains and cleans exam rooms and instruments.
    • * Medical office assistant certification (MOA) is a bonus!
    • Maintain the cleanliness and elegance of the reception area.
    • Pay: From $19.00 per hour.
    • Coordinate with insurance and patient support programs to help patient explore all avenues to reduce the costs associated with their treatment.
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Job Post Details

Client Care Coordinator
7380 King George Boulevard, Surrey, BC V3W 5A5
$24–$27 an hour
Part-time, Permanent, Full-time

Job details

$24–$27 an hour
Dental care, Store discount, Extended health care, On-site parking
Part-time, Permanent, Full-time
7380 King George Boulevard, Surrey, BC V3W 5A5

Full job description

Job Overview
We are seeking a dedicated and detail-oriented Customer Care Coordinator to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer service and support. You will play a crucial role in managing patient inquiries, scheduling appointments, and ensuring the smooth operation of our medical office. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology.

Responsibilities

  • Serve as the primary contact for patient inquiries, providing accurate information and assistance.
  • Schedule and confirm appointments while managing the calendar for healthcare providers.
  • Maintain electronic medical records (EMR) with attention to detail, ensuring all information is up-to-date and accurate.
  • Greeting, scheduling/booking and screening patients in-person or via telephone/email
  • Assist with the intake process for new patients, collecting necessary documentation and insurance information.
  • Collaborate with medical staff to ensure efficient patient flow and address any concerns that arise.
  • Handle administrative tasks such as laundry, filing, data entry, managing correspondence, billing
  • Provide support in a healthcare office setting as needed, ensuring a seamless experience for patients.
  • PLEASE DO NOT CONTACT THE clinic ***

Minimum requirements:

· Grade 12/ GED (required)

· HR or Business Administration experience (required)

· Proficiency with English

· Must be legally eligible to work in Canada

· Able to speak Punjabi will be an asset

· Proficiency in Jane App will be an asset

Rewards/Perks:

· 50% off all services provided in-clinic

· Opportunity for further career advancement within the company

Qualifications

  • Previous experience in a medical office or dental office is preferred.
  • Familiarity with medical terminology is essential to facilitate effective communication with healthcare professionals.
  • Experience with electronic medical records (EMR) systems is highly desirable.
  • Strong organizational skills and attention to detail are crucial for managing multiple tasks efficiently.
  • Excellent verbal and written communication skills to interact effectively with patients and staff.
  • A background in general office experience will be considered an asset. If you are passionate about providing outstanding customer service in a healthcare environment, we encourage you to apply for this rewarding opportunity as a Customer Care Coordinator.

Job Types: Full-time, Part-time, Permanent

Pay: $24.00-$27.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Store discount

Application question(s):

  • Availability to work?

Experience:

  • Jane App: 1 year (preferred)

Work Location: In person

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