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Medical Office Assistant jobs in Surrey, BC

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    • As a Scheduling and Service Coordinator with Home Instead, you will play a vital role in coordinating client and caregiver schedules, focusing on compliance and…
    • Confident with scheduling, insurance, and patient communication.
    • Welcome patients and manage the flow of the day.
    • Dental Receptionist | Full-Time*.
    • Comforts challenging patients by anticipating patients’ anxieties and answering patients’ questions.
    • You will take charge of all administrative duties related…
    • Duties will range from running rooms, heights weights, blood pressures to answering phones and booking appointments.
    • Hours are Monday to Friday 9am to 5pm.
    • Professional, friendly, and patient-focused attitude.
    • Medical office: 1 year (preferred).
    • Experience with EMRs and medical office workflows is required.
    • Commitment to low-stress patient handling and exceptional patient care.
    • Genuine compassion for patients and clients.
    • All weekends and statutory holidays off.
    • Assist with onboarding new patients and resolving patient concerns or complaints promptly.
    • Manage daily operations of the dental office, including scheduling,…
    • Looking for a full-time/part-time ophthalmic technician whose duties consists of screening patients, measuring visual acuity, apply drops to dilate pupils,…
    • Taking patient histories, relaying client observations, and assisting in communicating patient updates.
    • Create a positive, low stress environment for our…
    • Strong understanding of veterinary medical terminology, sterile field etiquette, and basic monitoring of sedated patients.
    • Tasks include greeting patients, scheduling appointments, sending insurance authorizations, billing, and answering calls.
    • Answering and routing phone calls.
    • This role involves managing a variety of administrative responsibilities, including treatment coordinating, patient record management and tracking, computer…
    • Duties include answering phone calls, booking appointments, extended insurance billing, taking private payments and testing.
    • Must be able to work Saturdays.
    • Preparing patients for appointments and procedures.
    • Answering phone calls and communicating with patients, physician offices, and other healthcare providers.
    • * Answering phone calls and handling patient inquiries.
    • * Greeting and assisting patients in a friendly and professional manner.
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Job Post Details

Care Coordinator/Scheduler - job post

Home Instead
3.6 out of 5 stars
5066 Kingsway, Burnaby, BC V5H 2E7
$24–$26 an hour - Full-time

Job details

Pay

  • $24–$26 an hour

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed
  • Monday to Friday
  • On call

Location

5066 Kingsway, Burnaby, BC V5H 2E7

Benefits

Pulled from the full job description

  • Extended health care

Full job description

Pacific Senior Solutions Inc d/b/a Home Instead
Job Summary:

At Home Instead, we are dedicated to helping older adults live safely, comfortably, and with dignity in their own homes. Home Instead is a leading non-medical home care and companionship service provider with over 1,100 independently owned franchises globally. Our company thrives on core values like honesty and integrity, and you’ll work alongside a dedicated team making an impact.

As a Scheduling and Service Coordinator with Home Instead, you will play a vital role in coordinating client and caregiver schedules, focusing on compliance and client satisfaction. This role is perfect for someone with a strong service orientation, attention to detail, and a passion for enhancing the lives of our senior clients. This is a full time role in the Office, Mon-Fri 9am-5pm .

Key Responsibilities

  • Answer calls professionally and knowledgeably
  • Match clients and Caregivers based on needs, skills, and location
  • Maintain schedules, fostering quality matches and strong relationships
  • Monitor, mediate, and log activities in our software system
  • Ensure accurate client and Caregiver records
  • Address client and Caregiver concerns as needed
  • Communicate openly with colleagues, Caregivers, clients, and family members
  • Uphold company policies, procedures, and business ethics
  • Perform caregiving in emergencies if on-call
  • Participate as needed in all Office and Care Pro quarterly meetings

Qualifications & Experience:

  • Experience:
  • Prior experience in client services, healthcare, senior care, social work, or care coordination is strongly preferred.
  • Experience working directly with older adults, families, and caregivers is a plus.
  • Technical Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with client management software Well Sky/Sales Force preferred.
  • Other Requirements:
  • Availability to work evenings or weekends if needed
  • Valid driver’s license and reliable transportation for client visits
  • Ability to maintain confidentiality and adhere to ethical business practices.
  • Excellent customer service skills and eagerness to learn

Each Home Instead® office is an independently owned and operated franchise of Home Instead, Inc., an Honor Company.

Job Type: Full-time

Pay: $24.00-$26.00 per hour

Benefits:

  • Extended health care

Application question(s):

  • What is your Healthcare / office administrator experience?
  • Do you have a Class 5 license and car?

Work Location: In person

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