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Medical Office Assistant jobs in Surrey, BC

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    • The ideal candidate will be responsible for managing front desk operations, coordinating patient appointments, and ensuring smooth administrative workflows…
    • Experience working with pediatric patients is a plus, demonstrating adaptability across diverse patient populations.
    • Manage the patient registration process, loyalty programs, and patient management system.
    • Maintain patient flow and room management.
    • Scanning / Importing results into patient's charts.
    • Greeting patients and escorting them to rooms.
    • Emailing patients lab requisitions, sick notes etc.
    • Scanning / Importing results into patient's charts.
    • Replying to patient inquiries via emails and phone calls.
    • Emailing patients' lab requisitions, sick notes,…
    • Calling patients to book appointments.
    • Patient handling when checking in, confirming/updating their contact information, scheduling appointments, and answering…
    • Excellent communication skills to liaise effectively with physicians and patients.
    • Administering 12-lead ECGs for office patients efficiently and accurately.
    • Answering phone calls, following up on emails in a timely manner.
    • Coquitlam, BC V3K 6V7: reliably commute or plan to relocate before starting work (preferred).
    • Demonstrate proper implementation of protocols with potentially infectious and/or zoonotic diseased patients.
    • Restraint of patients for medical procedures.
    • Working with doctors and clinic staff and other research assistants in coordinating booking patients into the clinics.
    • Medical office: 1 year (preferred).
    • Schedule clinic appointments for patients, including pre-clinic appointments and diagnostic tests.
    • Coordinate with insurance and patient support programs to…
    • Taking patient histories, relaying client observations, and assisting in communicating patient updates.
    • Create a positive, low stress environment for our…
    • Bring patients into exam rooms, change over and tidy up rooms.
    • Answering phone calls/Check phone messages.
    • Overall tidiness of the office.
    • Support office functions including patient check-in and new patient procedures.
    • Perform data entry with accuracy and efficiency, including updating client or…
    • Schedule appointments and manage patient flow efficiently.
    • Greet and assist patients in person and over the phone with exceptional customer service.
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Job Post Details

Medical Office Administrator - job post

ZEN MEDICAL Inc.
Port Moody, BC
$28–$32 an hour - Permanent, Full-time

Job details

Pay

  • $28–$32 an hour

Job type

  • Permanent
  • Full-time

Location

Port Moody, BC

Benefits

Pulled from the full job description

  • Vision care
  • Extended health care
  • On-site parking

Full job description

Job Overview
We are seeking a highly organized and detail-oriented Medical Office Administrator to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, coordinating patient appointments, and ensuring smooth administrative workflows within a busy medical or dental practice. This role requires excellent communication skills, proficiency with electronic medical records, and familiarity with office management systems. The Medical Office Administrator plays a vital role in delivering exceptional patient service and supporting clinical staff to provide quality care.

Responsibilities

  • Greet patients and visitors professionally, providing a welcoming environment at the front desk
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages efficiently
  • Maintain and update electronic medical records (EMR) using systems such as Epic and Dentrix
  • Verify patient insurance information and process billing or payments as needed
  • Assist with administrative tasks including data entry, filing, and managing correspondence
  • Coordinate appointment scheduling for multiple providers while optimizing clinic flow
  • Ensure compliance with healthcare privacy regulations and office policies
  • Support clinical staff by preparing patient charts and handling documentation requirements
  • Handle administrative duties related to patient check-in/check-out processes and follow-up communications

Requirements

  • Proven experience as a Dental Receptionist or Medical Office Administrator in a healthcare setting
  • Familiarity with Electronic Medical Records (EMR) systems such as Epic and Dentrix
  • Strong knowledge of medical terminology and dental terminology preferred
  • Prior experience working in a fast-paced office environment with multi-line phone systems
  • Excellent organizational skills with attention to detail and accuracy
  • Ability to communicate effectively with patients, staff, and providers
  • Office experience including front desk operations, administrative support, and appointment scheduling
  • Knowledge of healthcare privacy regulations (e.g., HIPAA) is preferred
  • Previous experience in dental or medical office settings is highly desirable

Pay: $28.00-$32.00 per hour

Benefits:

  • Extended health care
  • On-site parking
  • Vision care

Experience:

  • MOA: 1 year (required)
  • Medical Office: 1 year (required)

Work Location: In person

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