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Medical Office Assistant jobs in St. Catharines, ON

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    • Ensure to register patients on patient database system and attach all required reports.
    • Coordinate and book diagnostic tests and follow-up appointments to best…
    • Schedule appointments and manage patient flow efficiently using electronic medical records systems such as Telus CHR.
    • This role is integral to the smooth operation of our clinic and involves patient interaction, administrative support, and clinical assistance.
    • Schedule appointments and confirm patient visits using electronic medical records systems.
    • Greet patients and visitors warmly as they arrive at the office.
    • Strong organizational skills with attention to detail are necessary for maintaining accurate patient records.
    • Proficiency in using phone systems and electronic…
    • Previous experience in a medical office serving multiple physicians.
    • Answering clinic phone calls (multiple lines).
    • *MUST have FLEXIBILITY for ALL Shifts**.
    • Chart preparation & pre‑visit review: Review patient records before appointments.
    • EMR documentation: Update patient charts (history, allergies, treatment…
    • You’ll be the bridge between patients/caregivers, their families, team supervisors, funders, finance and other CarePartners employees.
    • Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets.
    • Greets all patients and responds to all in-person, phone, and email inquiries from patients and families.
    • Maintaining patient data information within excel to…
    • Manage multi-line phone systems, scheduling appointments, and patient inquiries.
    • The Medical Office Assistant will play a vital role in coordinating patient…
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Job Post Details

Medical Receptionist - job post

Cardio Health Inc.
3.8 out of 5 stars
Niagara Falls, ON
$18–$20 an hour - Permanent, Full-time

Job details

Pay

  • $18–$20 an hour

Job type

  • Permanent
  • Full-time

Location

Niagara Falls, ON

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care

Full job description

Working in collaboration with the Administrative Manager, Scheduling Team and Operations manager, this position requires coordinating complex clinic schedules and be the resource for non-clinical information, scheduling and answering phone calls.

EDUCATION, TRAINING AND EXPERIENCE:

· Post-secondary education in office administration (preferably medical) or a combination of experience and relevant education.

· Scheduling experience in a busy clinic setting is an asset.

RESPONSIBILITIES:

· Schedule, coordinate and confirm referrals and appointments, using judgment to reschedule or book according to changing priorities, ensuring appointments are booked within provincial access targets.

· Coordinate and book diagnostic tests and follow-up appointments to best meet patient needs.

· Keep track of external referrals and follow up on reports.

· Ensure to register patients on patient database system and attach all required reports.

· Maintain confidentiality for all patient and staff personal and health information.

· Lead the proactive scheduling of clinics according to physician availability, referral volumes, etc.

EXPERIENCE

6 months-1 year of recent experience as a Medical Office Administrator preferred. Recent graduates are welcome to apply.

SKILLS AND ABILITIES

· Exceptional verbal communication skills in English with professional phone etiquette

· Demonstrated ability to work responsibly in an interdisciplinary team environment.

· Demonstrated effective communication (written and verbal), organization and interpersonal skills.

· Demonstrated effective problem-solving skills, critical thinking, and the ability to prioritize in a fast-paced clinical environment.

· Demonstrated initiative and judgment appropriate for the position.

· Demonstrated computer skills including Microsoft Office

· Demonstrated ability to accept assigned or delegated functions.

· Demonstrated ability to remain focused, flexible, and prioritize tasks in a busy and high-stress environment.

DRIVERS LICENSE

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Ability to commute/relocate:

  • Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • Medical office: 1 year (preferred)

Work Location: In person

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