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Medical Office Assistant jobs in South Surrey, BC

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    • You will play a crucial role in managing patient inquiries, scheduling appointments, and ensuring the smooth operation of our medical office.
    • This role involves preparing patients for treatment sessions, operating TMS equipment, monitoring patient safety and treatment response, maintaining clinical…
    • Delivering exceptional customer service to patients.
    • Instruct patient on tests, treatments, and procedures.
    • Managing patient records and ensuring they are up-to…
    • Assists patient in frame selection.
    • Prepares patient for eye examination; Perform simple preliminary testings.
    • Maintains and cleans exam rooms and instruments.
    • Patient Engagement & Retention: Connect with patients through personalized communication, ensure high satisfaction, and re-engage patients who’ve dropped off.
    • You'll schedule appointments, manage patient records, and ensure all forms are accurate and up-to-date, and check-in patients.
    • Three weeks of starting vacation.
    • * Medical office assistant certification (MOA) is a bonus!
    • Maintain the cleanliness and elegance of the reception area.
    • Comfortable discussing treatment options, administrative processes, and financial information with patients.
    • Greet patients and manage check‑in/check‑out with…
    • Coordinate with insurance and patient support programs to help patient explore all avenues to reduce the costs associated with their treatment.
    • Greeting patients, answering phones, and scheduling appointments.
    • The successful candidate will support the daily operations of the clinic and work…
    • Arrange medical testing for patients, such as saliva testing, as per MD recommendations.
    • Monitor and maintain clinic and office inventory.
    • This role combines courteous communication, accurate administrative work, and dependable support for patients and colleagues.
    • View all Health Clinic jobs - White Rock jobs
    • Salary Search: Medical Office Assistant salaries in White Rock, BC
    • See popular questions & answers about Health Clinic
    • Strong understanding of medical terminology to accurately communicate with patients and staff.
    • Greet patients and visitors warmly, creating a positive first…
    • Scheduling and coordinating appointments for patients.
    • Providing quality customer service to patients.
    • Scanning and linking patient's results.
    • Preparing patients for appointments and procedures.
    • Booking, confirming, and managing patient appointments.
    • This role is ideal for someone who enjoys working…
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Job Post Details

Client Care Coordinator
MOVE TO MOTION
7380 King George Boulevard, Surrey, BC V3W 5A5
$24–$27 an hour
Part-time, Permanent, Full-time
Apply now

Job details

$24–$27 an hour
Dental care, Store discount, Extended health care, On-site parking
Part-time, Permanent, Full-time
7380 King George Boulevard, Surrey, BC V3W 5A5

Full job description

Job Overview
We are seeking a dedicated and detail-oriented Customer Care Coordinator to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer service and support. You will play a crucial role in managing patient inquiries, scheduling appointments, and ensuring the smooth operation of our medical office. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology.

Responsibilities

  • Serve as the primary contact for patient inquiries, providing accurate information and assistance.
  • Schedule and confirm appointments while managing the calendar for healthcare providers.
  • Maintain electronic medical records (EMR) with attention to detail, ensuring all information is up-to-date and accurate.
  • Greeting, scheduling/booking and screening patients in-person or via telephone/email
  • Assist with the intake process for new patients, collecting necessary documentation and insurance information.
  • Collaborate with medical staff to ensure efficient patient flow and address any concerns that arise.
  • Handle administrative tasks such as laundry, filing, data entry, managing correspondence, billing
  • Provide support in a healthcare office setting as needed, ensuring a seamless experience for patients.
  • PLEASE DO NOT CONTACT THE clinic ***

Minimum requirements:

· Grade 12/ GED (required)

· HR or Business Administration experience (required)

· Proficiency with English

· Must be legally eligible to work in Canada

· Able to speak Punjabi will be an asset

· Proficiency in Jane App will be an asset

Rewards/Perks:

· 50% off all services provided in-clinic

· Opportunity for further career advancement within the company

Qualifications

  • Previous experience in a medical office or dental office is preferred.
  • Familiarity with medical terminology is essential to facilitate effective communication with healthcare professionals.
  • Experience with electronic medical records (EMR) systems is highly desirable.
  • Strong organizational skills and attention to detail are crucial for managing multiple tasks efficiently.
  • Excellent verbal and written communication skills to interact effectively with patients and staff.
  • A background in general office experience will be considered an asset. If you are passionate about providing outstanding customer service in a healthcare environment, we encourage you to apply for this rewarding opportunity as a Customer Care Coordinator.

Job Types: Full-time, Part-time, Permanent

Pay: $24.00-$27.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Store discount

Application question(s):

  • Availability to work?

Experience:

  • Jane App: 1 year (preferred)

Work Location: In person

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