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Medical Office Assistant jobs in Scarborough, ON

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    • Appointment Scheduling: Book, confirm, reschedule, and cancel patient appointments efficiently.
    • Patient Records Management: Maintain and update patient…
    • Provide patient care by preparing them for procedures, answering questions, and ensuring their comfort.
    • Maintain accurate patient records, including medical…
    • Greet patients and visitors with professionalism and courtesy, managing multi-line phone systems and scheduling appointments using medical scheduling software…
    • The ideal candidate will possess strong administrative skills, experience with electronic medical records, and a passion for delivering exceptional patient…
    • Respond to online web inquiries, answer inbound phone inquiries, and communicate with prospective patients in a professional manner.
    • Greet and receive patients for various physicians and other healthcare practitioners, coordinate efficient patient flow, and provide professional and caring…
    • Contribute to primary care attachment by developing, planning, and executing strategies to identify unattached patients, including working closely with Health…
    • The ideal candidate must have previous experience working in a MVA rehabilitation clinic or Assessment Centre with a multidisciplinary team.
    • Book ordered diagnostic tests and appointments with specialists, assist when necessary with the maintenance of recall system, communicating the appropriate…
    • Maintain and manage patient files, charts, and records while prioritizing patient confidentiality.
    • Provide administrative and clinic management support…
    • Our organization comprises a range of Interdepartmental Healthcare Professionals (IHPs), including physicians, medical residents, nurse practitioners,…
    • Support the ongoing care of patients from an established physician's roster, helping maintain continuity and strong long-term patient relationships.
    • Ensure exam lanes, patient technician rooms, and patient technician storage are.
    • A Patient Care Coordinator is responsible for offering a quality customer…
    • As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative…
    • Coordinates patient care throughout appointments, including check-in, prepping, escorting to and preparing exam/treatment rooms, answering questions, providing…
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Job Post Details

Dental Office Administrator - job post

Credit River Dental Centre
4865 Sheppard Avenue East, Scarborough, ON M1S 3V8
$25–$35 an hour - Full-time

Job details

Pay

  • $25–$35 an hour

Job type

  • Full-time

Location

4865 Sheppard Avenue East, Scarborough, ON M1S 3V8

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care
  • On-site parking

Full job description

Overview
We’re Hiring: ROCK STAR Dental Receptionist!

Do you light up a room with your smile and love making people feel at ease? Are you organized, upbeat, and thrive in a fast-paced environment? If you're the type who makes every patient feel like family the moment they walk in, we want YOU to join our dental dream team at Havenview Dental! This position requires strong administrative skills, knowledge of dental terminology, and the ability to supervise staff effectively.

Responsibilities

  • Appointment Scheduling: Book, confirm, reschedule, and cancel patient appointments efficiently.
  • Patient Communication: Answer phones, respond to emails, and greet patients with a friendly, professional demeanor.
  • Patient Records Management: Maintain and update patient charts, health histories, and treatment notes (digitally).
  • Billing & Insurance: Process payments, submit insurance claims, handle pre-authorizations, enter payment received and follow up on outstanding balances.
  • Accounts Receivable: Track and collect payments, manage aging reports, and communicate with patients about financial obligations.
  • Daily Financial Reconciliation: Balance the day’s transactions and prepare deposits.
  • Treatment Coordination: Explain treatment plans, coordinate multi-appointment procedures, and discuss financial options with patients.
  • Reporting & Metrics: Generate reports for production, collections, patient flow, etc., to support office goals.
  • Office Systems Oversight: Manage Abeldent and troubleshoot tech hiccups.
  • Reception Area Management: Keep the front desk organized, welcoming, and running smoothly.
  • Team Collaboration: Act as a communication bridge between patients, dentists, hygienists, and assistants.
  • Patient Engagement: Support promotions, send out appointment reminders, newsletters, and online reviews follow-up.
  • Compliance & Privacy: Ensure PIPEDA and infection control documentation is up-to-date and adhered to.
  • Inventory Coordination (sometimes): Monitor front desk and clinical supplies and reorder when needed.

Experience

  • Previous experience in an administrative role within a medical or dental office is preferred.
  • Familiarity with electronic medical records systems is essential.
  • Knowledge of dental terminology is highly desirable to effectively communicate with healthcare professionals.
  • Excellent organizational skills with attention to detail and the ability to multitask in a fast-paced environment.

Join us in providing exceptional service while contributing to the success of our dental team!

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Ability to commute/relocate:

  • Scarborough, ON M1S 3V8: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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