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Medical Office Assistant jobs in Scarborough, ON

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    • Appointment Scheduling: Book, confirm, reschedule, and cancel patient appointments efficiently.
    • Patient Records Management: Maintain and update patient…
    • The objective of our administrative support team is to provide a seamless, stress-free experience to the family members of our patients and to maximize the…
    • Comfortable with use of technology to engage patients, customers, and associates.
    • Answering phone calls, online appointments/emails and booking appointments.
    • The ideal candidate will possess strong administrative skills, experience with electronic medical records, and a passion for delivering exceptional patient…
    • Manage patient scheduling, billing, and EMR systems.
    • Communicate effectively with patients and staff; fluency in Mandarin and/or Cantonese is a strong asset.
    • Respond to online web inquiries, answer inbound phone inquiries, and communicate with prospective patients in a professional manner.
    • Schedule and coordinate client appointments and practitioner calendars.
    • Handle day-to-day administrative tasks and help ensure smooth office operations.
    • As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative…
    • Patient Hospitality: Warmly welcome patients, maintain a high-end atmosphere, and deliver first-class patient relations.
    • Extremely detail oriented with ability to work efficiently and meet deadlines.
    • Critical thinking skills with the ability to navigate complex situations as…
    • For patient appointments, where applicable, initiate the Electronic Medical Record (EMR) of the patient visit, purpose, history and health care needs.
    • Coordinate new patient intake and guide families through their first visit.
    • Welcome patients and families with warmth and professionalism.
    • In this vital role, you will be the first point of contact for patients, managing appointments, handling administrative tasks, and assisting with clinical…
    • The successful candidate will be responsible for providing administrative support within a busy medical practice, ensuring smooth daily operations and excellent…
    • Facilitate in clinic patient flow by communicating patients' arrival.
    • Build rapport with patients by responding to inquiries and communicate next steps to…
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Job Post Details

Dental Office Administrator - job post

Havenview Dental
4865 Sheppard Avenue East, Scarborough, ON M1S 3V8
$25–$35 an hour - Full-time

Job details

Pay

  • $25–$35 an hour

Job type

  • Full-time

Location

4865 Sheppard Avenue East, Scarborough, ON M1S 3V8

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care
  • On-site parking

Full job description

Overview
We’re Hiring: ROCK STAR Dental Receptionist!

Do you light up a room with your smile and love making people feel at ease? Are you organized, upbeat, and thrive in a fast-paced environment? If you're the type who makes every patient feel like family the moment they walk in, we want YOU to join our dental dream team at Havenview Dental! This position requires strong administrative skills, knowledge of dental terminology, and the ability to supervise staff effectively.

Responsibilities

  • Appointment Scheduling: Book, confirm, reschedule, and cancel patient appointments efficiently.
  • Patient Communication: Answer phones, respond to emails, and greet patients with a friendly, professional demeanor.
  • Patient Records Management: Maintain and update patient charts, health histories, and treatment notes (digitally).
  • Billing & Insurance: Process payments, submit insurance claims, handle pre-authorizations, enter payment received and follow up on outstanding balances.
  • Accounts Receivable: Track and collect payments, manage aging reports, and communicate with patients about financial obligations.
  • Daily Financial Reconciliation: Balance the day’s transactions and prepare deposits.
  • Treatment Coordination: Explain treatment plans, coordinate multi-appointment procedures, and discuss financial options with patients.
  • Reporting & Metrics: Generate reports for production, collections, patient flow, etc., to support office goals.
  • Office Systems Oversight: Manage Abeldent and troubleshoot tech hiccups.
  • Reception Area Management: Keep the front desk organized, welcoming, and running smoothly.
  • Team Collaboration: Act as a communication bridge between patients, dentists, hygienists, and assistants.
  • Patient Engagement: Support promotions, send out appointment reminders, newsletters, and online reviews follow-up.
  • Compliance & Privacy: Ensure PIPEDA and infection control documentation is up-to-date and adhered to.
  • Inventory Coordination (sometimes): Monitor front desk and clinical supplies and reorder when needed.

Experience

  • Previous experience in an administrative role within a medical or dental office is preferred.
  • Familiarity with electronic medical records systems is essential.
  • Knowledge of dental terminology is highly desirable to effectively communicate with healthcare professionals.
  • Excellent organizational skills with attention to detail and the ability to multitask in a fast-paced environment.

Join us in providing exceptional service while contributing to the success of our dental team!

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Ability to commute/relocate:

  • Scarborough, ON M1S 3V8: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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