Medical Office Assistant jobs in Sarawak, ON

Administrative Assistant

Midwives Grey Bruce

Midwives Grey Bruce is a busy, collaborative midwifery practice providing comprehensive prenatal, birth, and postpartum care to families throughout Grey and Bruce Counties.

We are seeking a friendly, organized, and detail-oriented Administrative Assistant to join our team Monday, Tuesday and Friday. This position is ideal for someone who enjoys working in a fast-paced healthcare environment, takes pride in providing excellent client service, and thrives in a role that requires organization, initiative, and multitasking.

As the first point of contact for many of our clients, you will play an important role in creating a welcoming and supportive experience while assisting our midwives in providing exceptional care. At Midwives Grey Bruce, you’ll become part of a collaborative team where your work directly contributes to the care and well-being of local families.

Qualifications & Skills

The ideal candidate will have:

• Strong problem-solving and critical-thinking skills
• The ability to take initiative and work independently
• Excellent organizational and multitasking skills
• Strong verbal and written communication skills
• Excellent reception and client-service skills
• Strong computer skills and comfort learning new software
• Familiarity with Accuro EMR is a strong asset
• Professionalism and discretion, particularly when handling confidential information
• Post-secondary education, preferably in administration, healthcare administration, or a related field

Key ResponsibilitiesReception & Client Care

• Welcome clients and visitors in a professional, compassionate, and welcoming manner
• Answer and direct telephone calls, emails, voicemails, and other inquiries
• Communicate effectively with clients, hospitals, laboratories, imaging departments, and community partners
• Schedule, confirm, and modify appointments, ultrasounds, and consultations
• Notify clients of upcoming appointments and provide relevant appointment instructions
• Maintain client confidentiality in accordance with PHIPA and clinic policies
• Provide a high level of client service and support in a busy healthcare environment

Administrative Support

• Complete client intakes and maintain waitlists
• Maintain accurate and up-to-date electronic medical records using Accuro EMR
• Scan, file, prepare, and manage client charts and documents
• Prepare and send clinic correspondence and outgoing mail using Ocean
• Provide day-to-day administrative support to the midwifery team
• Assist with other administrative tasks as required

Clinic Operations

• Open and close the clinic each day
• Coordinate ultrasounds, laboratory services, courier pickups, discharge appointments, and other clinic-related administrative tasks
• Enter and maintain on-call schedules in Accuro
• Maintain and update the clinic Google Calendar
• Support effective communication and coordination between midwives and administrative staff
• Help ensure the clinic operates efficiently and smoothly throughout the day

Supplies & Office Maintenance

• Maintain a clean, organized, and welcoming clinic environment
• Restock clinic rooms, washrooms, and office supplies
• Monitor inventory levels and expiry dates of medical supplies
• Prepare home birth and postpartum kits
• Identify and communicate supply needs to the appropriate team member

Additional Responsibilities

• Demonstrate flexibility and willingness to take on additional duties as assigned
• Contribute to a positive, respectful, and collaborative team environment
• Support the clinic’s commitment to providing compassionate, client-centred care

We are looking for someone who is reliable, compassionate, organized, and adaptable, and who takes pride in being an integral part of a healthcare team serving local families.

Pay: $21.00 per hour

Work Location: In person