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Medical Office Assistant jobs in Richmond, BC

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    • You are an integral part of the care team, working collaboratively with clinical colleagues to ensure every client feels informed, valued, and cared for…
    • Assist in the preparation of patient charts and documentation prior to appointments.
    • Manage phone systems to handle incoming calls, schedule appointments, and…
    • Complete and coordinate reimbursement navigation and administrative services on behalf of patients with public and private payers, including management of prior…
    • This will consist of patient registration, performing diagnostic preliminary testing (tonometry, visual field testing, topographies, and OCT imaging), surgery…
    • The PCA is also a teaching faculty member with a maximum teaching load of 20 hours per week, and plays a key role in supporting instructors, maintaining program…
    • Leading patients to exam rooms or other areas and explaining medical procedures.
    • Calculating billing amounts and sending bills to patients and insurance…
    • Scanning / Importing results into patient's charts.
    • Replying to patient inquiries via emails and phone calls.
    • Emailing patients' lab requisitions, sick notes,…
    • This position encompasses both technical and administrative tasks and requires collaboration with various stakeholders to maintain efficiency and patient…
    • Commitment to low-stress patient handling and exceptional patient care.
    • Genuine compassion for patients and clients.
    • All weekends and statutory holidays off.
    • Educate patients on oral hygiene practices and post-treatment care instructions.
    • This role offers an opportunity to provide exceptional oral health services…
    • Prepare patient for Sonography procedures by accurately assessing patient's needs and providing patient education.
    • ARDMS certification or CRGS certification.
    • Answering phone calls, following up on emails in a timely manner.
    • Coquitlam, BC V3K 6V7: reliably commute or plan to relocate before starting work (preferred).
    • Manage patient records, appointments, and billing using dental software systems.
    • Maintain accurate documentation of medical and dental terminology for patient…
    • Greet in office patients immediately in a courteous and friendly demeanour while building rapport with patients.
    • Job Types: Full-time, Permanent.
    • Confident with scheduling, insurance, and patient communication.
    • Welcome patients and manage the flow of the day.
    • Dental Receptionist | Full-Time*.
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Job Post Details

Harrison Healthcare logo

Medical Office Assistant - job post

Harrison Healthcare
5.0 out of 5 stars
Vancouver, BC
$25–$29 an hour - Part-time, Full-time

Job details

Pay

  • $25–$29 an hour

Job type

  • Part-time
  • Full-time

Location

Vancouver, BC

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • RRSP match
  • Extended health care

Full job description

Company Profile:

Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest evidence-based medical developments into personalized care plans. Our team is driven by values of compassion, innovation, and excellence, delivering care as if each client were family.

Apply now and become part of a healthcare team that makes a meaningful difference!

For more information, please visit: https://harrisonhealthcare.ca/careers/medical-office-assistants/

Navigating Clients to Health, Fostering Enduring Connections

As a Care Coordinator at Harrison, you are a client ambassador who builds lasting connections and creates seamless, supportive experiences for every person who walks through our doors, sends an email, or picks up the phone. Reporting to the Associate Director of Clinical Operations, you serve as the first point of contact for appointment booking, questions, and feedback, leading with compassion and always seeking client-centred solutions. You are an integral part of the care team, working collaboratively with clinical colleagues to ensure every client feels informed, valued, and cared for throughout their entire healthcare journey.

Responsibilities:

  • Client Relations & Communication: Respond promptly to client communications including emails, phone calls, and in-person inquiries. Triage urgent requests with the highest level of professionalism and compassion. Build genuine, personalized relationships with clients to make every interaction feel welcoming and valued.
  • Scheduling & Care Coordination: Schedule client appointments including general visits and health assessments, and communicate appointment details clearly. Organize care team schedules to ensure a smooth, efficient, and stress-free experience for clients and colleagues alike.
  • Administrative Support: Perform a variety of administrative tasks including coordinating prescriptions, processing referrals to specialists, and reviewing e-faxes accurately and in a timely manner.
  • Team Collaboration: Work in close partnership with the Family Physician and clinical team to ensure every client feels supported and well cared for. Use collaborative tools and strategies to streamline care coordination and keep the team aligned.
  • Client Experience & Standards: Maintain high standards in every aspect of operations and client experience. Ensure every client feels valued and supported throughout their journey, and embody Harrison’s values of compassion, innovation, and excellence in every interaction.
  • Continuous Improvement: Foster ongoing learning and skill development. Utilize new tools and methodologies to identify opportunities to optimize workflows and enhance the overall client experience.

Experience you Bring & Qualifications:

  • Medical Office Assistant diploma from an accredited institution, or equivalent education and experience.
  • Minimum 1 year of experience as a Medical Office Assistant in primary healthcare or equivalent.
  • Excellent interpersonal, written, and oral communication skills with a natural ability to connect and engage with clients.
  • Proven ability to effectively prioritize workflow and multi-task in a high-volume, professional setting.
  • Passionate about creating memorable client interactions and delivering personalized care.
  • Comfortable with ambiguity and flexible with the evolving needs of the clinic and team.
  • Experience using an electronic medical record (EMR) system and/or Microsoft 365 considered an asset.
  • Strong commitment to learning and embodying Harrison’s values and people-first principles.

Why work at Harrison?

  • Make a meaningful difference every day by improving the health and quality of life of the clients and communities we serve through a proactive, prevention-focused approach to care.
  • Join Canada’s leader in preventative primary care, with five clinics nationally and continued growth across the country. Be part of a team shaping the future of healthcare delivery.
  • Be valued and supported through a culture of collaboration, compassion, innovation, and excellence where every voice matters and contributions are recognized.
  • Grow your skillsets with an annual professional development allowance, paid development days, and ongoing learning opportunities designed to support both your personal and professional growth.
  • Enjoy a competitive total rewards package, including performance bonuses, comprehensive health and dental benefits with significant employer premium contributions, health spending and wellness accounts, employer-matched RRSP contributions, and reimbursement of professional dues.

Pay: $25.00-$29.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Application question(s):

  • In accordance with provincial health orders, Harrison Healthcare requires employees to be vaccinated against Covid-19. Are you currently vaccinated against Covid-19?

Experience:

  • MOA: 1 year (required)
  • primary care: 1 year (preferred)

Licence/Certification:

  • Medical Office Assistant certification (preferred)

Work Location: In person

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