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Medical Office Assistant jobs in Ottawa, ON

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Job Post Details

Ophthalmic Receptionist & Assistant - job post

Focus Eye Centre Inc.
1105 Carling Avenue, Ottawa, ON K1Y 4G5
$23–$25 an hour - Permanent, Full-time

Job details

Pay

  • $23–$25 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

1105 Carling Avenue, Ottawa, ON K1Y 4G5

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Extended health care
  • On-site parking

Full job description

About Us

Focus Eye Centre is a leading ophthalmology and laser vision correction clinic, committed to providing advanced eye care with a personal touch. Our surgeons and staff work together to create a welcoming environment where patients feel supported throughout their vision journey.

We are looking for an enthusiastic, outgoing, and patient-focused Ophthalmic Receptionist & Assistant to join our team. This role is perfect for someone who enjoys meeting new people, thrives in a fast-paced setting, and can balance both front desk and clinical support duties with positivity and professionalism.

Key ResponsibilitiesReception Duties:

  • Be the friendly first point of contact—greet and check in patients with warmth and professionalism
  • Manage incoming calls, appointment scheduling, and patient inquiries
  • Process patient intake forms and maintain accurate records in our EMR system
  • Guide patients through their visit and ensure smooth daily clinic flow
  • Handle billing, payments, and OHIP/insurance documentation

Assistant Duties:

  • Support ophthalmic technicians and COMTs during patient consultations
  • Prepare patients for examinations (e.g., dilation, pretesting, chart prep)
  • Perform basic diagnostic testing under supervision (training provided)
  • Ensure exam rooms and equipment are clean, sanitized, and ready for use

Qualifications

  • Outgoing, approachable personality with strong interpersonal skills
  • Previous experience in a healthcare, customer service, or reception role is an asset (but not required; training provided)
  • Strong organizational and multitasking abilities
  • Computer proficiency and comfort with learning EMR systems (Accuro experience an asset)
  • Ability to stay positive and professional in a busy clinic setting
  • Team-oriented and passionate about providing excellent patient care

How to Apply

Please submit your resume and a brief cover letter through Indeed. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Application question(s):

  • This role requires an outgoing personality and comfort interacting with patients. How would you rate your comfort level greeting and assisting new people all day? (1–5 scale)
  • Our team values professionalism, accuracy, and compassion. Which of these qualities do you feel is your strongest, and why?
  • Are you located in Ottawa or within daily commuting distance?
  • Are you available to work full-time, Monday–Friday, with occasional extended hours if clinics run late?

Work Location: In person

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