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Medical Office Assistant jobs in Ottawa, ON

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    • Responsibilities include collecting blood and other specimens from patients in a timely manner; checking the quality of blood and prepare specimens for testing…
    • Ability to work in a physically demanding environment requiring prolonged standing, repetitive movements, and occasional lifting of up to 20 kg.
    • Manage appointments, scheduling, and patient communications.
    • Welcome and assist patients with warmth and professionalism.
    • Group medical and dental benefits.
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    • The Medical Office Secretary is responsible for general reception duties including: answering and directing patient phone calls to the appropriate health…
    • Schedule appointments and manage patient records using dental software like Dentrix.
    • Educate patients on oral hygiene and post-treatment care, particularly in…
    • Schedule appointments and manage patient flow using electronic scheduling systems.
    • Prepare patient charts and documentation for provider review.
    • communicating with doctor's offices, medical clinics, and hospitals.
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    • Triaging a large volume of patients with medical concerns.
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    • Good communication skills – on the phone and in person…
    • Manage multi-line phone systems, rooming systems, schedule appointments, and confirm patient visits.
    • Prior experience with FHO medical office systems is highly…
    • Educate patients on oral hygiene and post-treatment care.
    • The ideal candidate will play a crucial role in providing exceptional patient care, assisting the…
    • Ensuring office flow by receiving, checking in, and guiding scheduled patients and visitors; screening unscheduled patients and visitors; maintaining clinic…
    • Answer incoming phone calls and respond to patient inquiries promptly.
    • The successful candidate will be the first point of contact for patients, providing…
    • Handle multi-line phone systems to answer inquiries, confirm appointments, and address patient concerns.
    • This dual-role position offers an excellent opportunity…
    • Communicate with patients on the waitlist, providing updates on their status, estimated surgery dates, and necessary preparations.
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Job Post Details

Medical Laboratory Technician (Ottawa/Andrology) - job post

Anova Fertility & Reproductive Health
Ottawa, ON
$23–$24 an hour - Permanent, Full-time

Job details

Pay

  • $23–$24 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Holidays

Location

Ottawa, ON

Benefits

Pulled from the full job description

  • Dental care
  • Extended health care
  • Company events

Full job description

About the company

Anova Fertility & Reproductive Health is a premier fertility health centre in Canada exclusively focused on reproductive medicine and women’s health. Since 2016, we have built a reputation as the leader in innovation, education, and communication for best in class, inclusive, humanized fertility and reproductive care. Anova Fertility is known for its collaborative and holistic approach, leveraging an award-winning, multidisciplinary team of healthcare professionals, including Reproductive Endocrinologists, OB/GYNs, Family Physicians, Physician Assistants, Nurses, and other healthcare professionals. Our high-functioning team strives to provide exceptional patient care through advanced fertility treatments and personalized treatment plans.

About the position

The Medical Laboratory Technician reports to the Laboratory Supervisor and supports our Phlebotomy, Andrology, and IVF laboratories by performing procedures associated with the diagnostic and therapeutic treatment services provided by Anova Fertility & Reproductive Health. Responsibilities include collecting blood and other specimens from patients in a timely manner; checking the quality of blood and prepare specimens for testing while following established standards and practices; and maintaining patient result records, lab documents, log sheets, and chart results. Rotation on the schedule for long weekends and statutory holidays will be a requirement for this position. Crucially, you will share the Founder, Dr. Dixon’s commitment to being the gold standard for successful reproductive health and fertility centres.

Why Join Us?

· Enjoy a dedicated, high-energy work environment

· Stunning, modern office at Yonge & Sheppard, with easy access to transit

· Career development opportunities

· Company events and team building

· Become part of an award-winning, influential team that improves access to care, are leaders in inclusivity, and gives back to the community

· Have an opportunity to grow your professional profile alongside Anova

· Tim Horton’s and food courts at five minutes’ walking distance

Main Duties and Responsibilities

· Explain process of specimen collection to patients

· Plan carefully to ensure that procedures are performed efficiently

· Conduct quality tests and carry out various laboratory procedures

· Operate endocrinology equipment and hormone analyzer, as per protocol

· Collect and store specimens in containers, at required temperature

· Perform audits of equipment to ensure that this functions correctly

· Assist with maintenance of equipment and cleaning of laboratory

· Adhere to standardized infection control protocols

· Identify abnormal patient conditions and alert supervisor, physicians, or nurses

· Maintain patient result records, lab documents, log sheets, and chart results

· Help prepare site for visits by certification and licensing entities

· Use clinic’s computerized systems to collect and store data

· Perform Andrology laboratory procedures as needed

Qualifications

· At least one (1) year of experience working in clinical laboratory, specifically in drawing blood, using centrifuge and testing, as well as collecting, labeling, and shipping specimens

· Medical Laboratory Technician diploma

· Current CSLMS or MLPAO certification required

· Documented training in all areas of clinical laboratory

· Knowledge of regulatory standards and compliance requirements

· Knowledge of customer service principles and practices

· Working knowledge of relevant software applications

· Strong communication and interpersonal skills

Profile

· Driven – you’re a responsible and organized professional and a rockstar in your chosen field

· Compassionate – you are empathic with patient needs and concerns, and you understand confidentiality

· Accountable – you are a gem and accountable for being consistent and delivering best-in class-service, and you take pride in your work

· Unfazed under pressure – you put the puck in the net when expectations are high and you thrive in a patient-facing environment

How to apply: if you are interested in joining a growing company that is passionate about being the gold standard for successful reproductive health and fertility centres, please send us your resume and cover letter.

Job Types: Full-time, Permanent

Pay: $23.00-$24.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental care
  • Extended health care

Application question(s):

  • Are you legally entitled to work in Canada?

Experience:

  • Clinical laboratory: 1 year (preferred)
  • Andrology: 1 year (preferred)

Work Location: In person

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