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Medical Office Assistant jobs in Ottawa, ON

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    • Call patients to remind them of upcoming appointments or perform callbacks requested by the physicians.
    • Book, co-ordinate and reschedule patient appointments.
    • Guide patients through their visit and ensure smooth daily clinic flow.
    • Manage incoming calls, appointment scheduling, and patient inquiries.
    • Responsibilities include collecting blood and other specimens from patients in a timely manner; checking the quality of blood and prepare specimens for testing…
    • Manage appointments, scheduling, and patient communications.
    • Welcome and assist patients with warmth and professionalism.
    • Group medical and dental benefits.
    • Ability to work in a physically demanding environment requiring prolonged standing, repetitive movements, and occasional lifting of up to 20 kg.

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    • You would act as our front-line public face of the practice and act as our first point of contact with both external referring offices and patients.
    • The ideal candidate is reliable, patient-focused, and comfortable managing a dynamic medical environment.
    • Track referral status and contact patients for booking…
    • Respond to online web inquiries, answer inbound phone inquiries, and communicate with prospective patients in a professional manner.
    • communicating with doctor's offices, medical clinics, and hospitals.
    • The ideal candidate can work independently, efficiently, and enjoys working with the…
    • Manage multi-line phone systems, rooming systems, schedule appointments, and confirm patient visits.
    • Prior experience with FHO medical office systems is highly…
    • Educate patients on oral hygiene and post-treatment care.
    • The ideal candidate will play a crucial role in providing exceptional patient care, assisting the…
    • Answer incoming phone calls and respond to patient inquiries promptly.
    • The successful candidate will be the first point of contact for patients, providing…
    • Schedule appointments and manage patient flow using electronic scheduling systems.
    • Prepare patient charts and documentation for provider review.
    • Benefits / practice supports:* Medical Office Assistant and administrative support, EMR onboarding and clinic workflow support, flexible scheduling, and on-site…
    • The Medical Office Secretary is responsible for general reception duties including: answering and directing patient phone calls to the appropriate health…
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Job Post Details

Medical Office Assistant/Receptionist - job post

Walkley Medical Center
1852 Bank Street, Ottawa, ON K1V 7Z8
$22–$24 an hour - Permanent, Part-time

Job details

Pay

  • $22–$24 an hour

Job type

  • Part-time
  • Permanent

Shift and schedule

  • Day shift

Location

1852 Bank Street, Ottawa, ON K1V 7Z8

Benefits

Pulled from the full job description

  • On-site parking

Full job description

We are looking for a medical assistant who has demonstrated a high record of achievement and has strong interpersonal communication combined with a strong commitment towards teamwork to join our dynamic team in our South End Family Medical Centre (Bank St, corner of Walkley Rd). This is a PT maternity leave position that is required to be filled as soon as possible. We are specifically looking for the successful applicant to work from 1PM-8:30 PM on Mondays, Tuesdays and Thursdays, 10AM-4PM on Wednesdays and most Saturdays from 8:30AM- 12:30 PM. Additional hours may be available during the summer for staff vacation coverage. Daytime training will be provided and will be necessary prior to the required working hours.

***Please do NOT apply for this position if these days/hours are not suitable for you.***

GENERAL DUTIES/RESPONSIBILITIES:

· Greet and register arriving patients in a prompt, pleasant and helpful manner

· Verify and update patient information within charts

· Book, co-ordinate and reschedule patient appointments

· Perform invoicing and collection of payments

· Oversee the general waiting area, coordinate patient movements and report problems and irregularities to clinic manager

· Maintain and update current information on daily physician schedules

· Answer, screen and forward telephone calls to the appropriate person/area, take and relay messages clearly, communicate general clinic information and respond to emergency calls according to clinic procedures

· Call patients to remind them of upcoming appointments or perform callbacks requested by the physicians

· Perform clerical duties, such as filing, sorting and distributing of mail/faxes and laboratory results

· Retrieve patient charts from medical records as requested

· Scan and attach documents into patient charts

· Perform height and weight measurements as necessary

· Accompany physicians during sensitive examinations when requested

· Perform daily opening and closing office procedures as assigned

· Ensure consistent inventory, through daily stocking of exam rooms

· Ensure a clean environment by cleaning/sanitizing exam rooms, common spaces, foyers, bathrooms

· Maintain patient and physician confidentiality

· Perform other duties as assigned

KNOWLEDGE REQUIREMENTS:

· Experience with proper English grammar, spelling and punctuation

· Ability to communicate effectively and efficiently

· Ability to read, understand and follow oral and written instructions

· Knowledge of computer systems and applications, including word processing

· Familiar with Electronic Medical Records (EMR) system

· Ability to prepare, file and maintain patient records

· Possess excellent time management skills

· Professional, positive and respectful attitude

· Committed, reliable and flexible

· Show attention to details

EDUCATION REQUIREMENTS:

· A medical certificate/diploma- preferred but not mandatory

· > 1 years of experience in an office administrative environment

· High school diploma

MANDATORY REQUIREMENTS:

· Current CPR and to maintain an up to date certification

· Proof of up to date immunization. Covid-19 immunization is very strongly encouraged.

· Current Police Records Check for the vulnerable sector that should be valid within 3 months of starting employment

This is a part-time maternity leave position and applicants must be available to work the specific days/times specified above. Please note, compensation is hourly, based upon experience and attitude. Our team offers a positive working environment with ongoing training and learning experience. We strive for excellence while providing exceptional patient care.

Job Types: Part-time, Permanent

Pay: $22.00-$24.00 per hour

Benefits:

  • On-site parking

Ability to commute/relocate:

  • Ottawa, ON K1V 7Z8: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Please let us know why you're interested in working at Walkley Medical Centre and why we should hire you?

Education:

  • DCS / DEC (required)

Experience:

  • Office: 1 year (required)
  • Medical Office: 1 year (preferred)

Language:

  • English (required)

Work Location: In person

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