Medical Office Assistant jobs in Ottawa, ON

Our Mission:

Purpose:

Job Responsibilities:

• Demonstrate commitment to the organization's goals, values, and customer-focused culture.
• Adhere to all corporate policies, quality management systems, SOPs, work instructions, regulatory requirements, and electronic documentation systems.
• Comply with the Company Code of Conduct and all workplace health and safety requirements.
• Maintain all required training, certifications, and competency requirements through designated learning platforms and programs.
• Maintain adequate inventory levels of supplies and materials required for cleanroom and production operations.
• Assemble, inspect, and verify production components against production documentation prior to compounding activities.
• Aseptically compound sterile preparations in accordance with approved SOPs and regulatory requirements.
• Prepare intravenous admixtures including Total Parenteral Nutrition (TPN), IV preparations, and cytotoxic products as required.
• Perform in-process and final product inspections to ensure product quality, accuracy, and compliance.
• Complete all required production and quality assurance documentation accurately and in a timely manner.
• Operate, maintain, and troubleshoot equipment used in compounding, packaging, and labeling processes.
• Perform validation, calibration, environmental monitoring, microbiological monitoring, and equipment checks as required.
• Label and package compounded products to ensure proper identification, integrity, and readiness for shipment.
• Prepare cleaning agents, stock solutions, and other support materials in accordance with SOPs.
• Maintain strict adherence to line clearance procedures and contamination control practices throughout all production activities.
• Assist with cleaning and sanitization of cleanrooms, equipment, workstations, totes, and sterile production areas.
• Participate in inventory counts, stock rotation, and expiry management activities.
• Support departmental quality assurance and continuous improvement initiatives.
• Collaborate effectively with pharmacy and warehouse personnel to ensure efficient workflow and production support.
• Maintain confidentiality and comply with all quality and regulatory requirements.
• Perform other duties as assigned by Management.

Qualifications:

• Secondary School Diploma or equivalent.
• Experience working as a Pharmacy Assistant
• Completion of in-house technical training required
• Previous pharmacy experience is considered an asset.
• Experience with aseptic compounding of sterile infusions is preferred.
• Knowledge of sterile compounding techniques and cleanroom operations.
• Understanding of pharmacy regulations, quality standards, and SOP compliance.

• Excellent verbal and written communication skills.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently with minimal supervision.
• Strong organizational and time-management skills.
• Effective problem-solving and decision-making abilities.
• Ability to manage multiple priorities and fluctuating workloads in a fast-paced environment.
• Strong continuous improvement mindset.
• Ability to follow established procedures, standards, and quality requirements.
• Demonstrated commitment to maintaining confidentiality and professionalism.
• Positive attitude with the ability to work effectively both independently and as part of a team.
• Excellent collaboration and interpersonal skills.
• Strong customer service orientation.
• Proficiency with Microsoft Office applications.
• Knowledge of aseptic technique and sterile compounding practices.
• Ability to maintain accurate documentation and records.
• Ability to work in a physically demanding environment requiring prolonged standing, repetitive movements, and occasional lifting of up to 20 kg.
• Strong visual concentration and attention to detail for precise measurements, product verification, and quality inspections.

Human Resources: