Skip to main content
Post your resume and find your next job on Indeed!

Medical Office Assistant jobs in Ottawa, ON

Sort by: -
    • We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before…
    • Schedule, confirm, and modify patient appointments using the electronic medical record (EMR) system.
    • Support patient check-in and clinic flow.
    • Schedule appointments and manage patient flow within the office.
    • Educate patients on oral hygiene and post-treatment care.
    • Dental assisting: 1 year (preferred).
    • The basic functions of the position are phone and client reception, client intake, booking of appointments, completing tasks as requested and rostering clients.
    • Faxing documents, saving incoming faxes to patient’s charts, and responding to relevant faxes/emails.
    • Greeting and checking in patients.
    • View all De N'Gal Clinic jobs - Ottawa jobs - Medical Receptionist jobs in Ottawa, ON
    • Salary Search: Medical Receptionist/Administrator salaries in Ottawa, ON
    • Schedule, confirm, reschedule, and manage patient appointments.
    • Register patients and accurately update demographic and medical information.
    • Educate patients on oral hygiene practices and post-treatment care.
    • Maintain accurate patient records, including medical history and treatment plans.
    • Administrative & Team Support: Support the front office team by scheduling appointments, answering patient inquiries, handling payments, and keeping patient…
    • Responsibilities include collecting blood and other specimens from patients in a timely manner; checking the quality of blood and prepare specimens for testing…
    • Responding to telephone, email and in-person inquiries from patients, physicians & physician’s offices.
    • Scheduling & coordinating patient appointment for…
    • Accueillir et enregistrer les patients.
    • Gérer les horaires des médecins et les demandes des patients.
    • Maintenir et mettre à jour les renseignements des patients…
    • Compliance: patient privacy per PHIPA; follow SOPs and infection control.
    • Front desk: greet/register patients; manage phones and email with empathy.
    • Schedule appointments and manage patient flow.
    • Greet patients and provide outstanding front‑desk service.
    • Support general clinic operations to keep the day…
    • Knowledge of and adherence to patient privacy regulations (e.g., HIPAA) and ethical guidelines.
    • Consult with physicians as needed regarding scheduling and…
    • In this vital role, you will serve as the first point of contact for patients and visitors, manage appointment scheduling, handle administrative tasks with…
Get email updates for the latest Medical Office Assistant jobs in Ottawa, ON

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

pharmacy assistant
medical receptionist
moa
unit clerk
office assistant
office clerk
personal assistant
real estate assistant
reception
remote

Career Resources:

Job Post Details

Optum logo

Patient Care Coordinator | Quezon City - job post

Optum
(part of UnitedHealth Group)
3.3 out of 5 stars
National Capital Region, ON
$23,000–$26,000 a month - Full-time

Job details

Pay

  • $23,000–$26,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

National Capital Region, ON

Full job description

Patient Care Coordinator

Location: GF Bldg. N, UP Ayala Techno Hub, Quezon City
Schedule: Night Shift (US Hours)

About the Role

We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before scheduled healthcare services. In this role, you will work closely with patients, insurance providers, and healthcare teams to verify insurance coverage, secure authorizations, explain financial responsibilities, and ensure all required information is accurately documented.

This position is ideal for professionals with experience in healthcare customer service, revenue cycle operations, insurance verification, patient registration, collections, or related healthcare support functions.

Key Responsibilities

  • Verify patient insurance eligibility, benefits, and coverage information.
  • Obtain and validate required authorizations, referrals, and pre-certifications.
  • Review medical necessity requirements and process applicable documentation when needed.
  • Calculate and communicate estimated patient financial responsibility, including out-of-pocket costs.
  • Contact patients to verify demographic, insurance, and financial information.
  • Educate patients regarding insurance benefits, billing processes, payment options, and financial assistance programs.
  • Collect payments and assist patients with payment arrangements when appropriate.
  • Complete Medicare Secondary Payer (MSP) requirements and related documentation.
  • Maintain accurate and complete patient records in accordance with organizational standards.
  • Follow healthcare compliance requirements, privacy regulations, and data security protocols.
  • Escalate accounts that do not meet financial clearance requirements.
  • Deliver exceptional customer service while addressing patient inquiries and concerns.

Qualifications

Required

  • At least a high school graduate or senior high school graduate
  • At least 1 year of experience in any of the following:
  • Healthcare Revenue Cycle Management (RCM)
  • Customer service in healthcare BPO operations
  • Insurance verification or authorization
  • Patient registration or patient access
  • Medical billing or collections
  • Health insurance services
  • Healthcare payment collections in a voice-based environment

Preferred

  • Experience using electronic medical record (EMR) systems such as Epic or Cerner.
  • Knowledge of U.S. healthcare insurance plans, benefits, eligibility, and coverage verification.
  • Understanding of medical terminology, ICD-10, and CPT codes.
  • Experience with payment processing and financial counseling.
  • Familiarity with charity care and patient financial assistance programs.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Work Arrangement

  • Must be willing to work onsite in Quezon City.

Job Type: Full-time

Pay: $23,000.00-$26,000.00 per month

Work Location: In person

Let Employers Find YouUpload Your Resume