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Medical Office Assistant jobs in Ontario

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    • Welcoming patients and helping them navigate their care journey with friendly, high quality service standards.
    • Handling insurance claims, payments, and billing.
    • The successful candidate will provide administrative and clinical support to physicians and patients while helping ensure efficient daily operations and an…
    • Work up patients, perform histories and manage the electronic medical record.
    • Conversationalist who knows how to listen and is friendly, thoughtful, able to put…
    • Maintain patient records and update electronic medical records (EMR) system.
    • Greet and check-in patients in a friendly and professional manner.
    • Register patients and ensure patient information is accurate and up to date.
    • Ensure scheduling changes are communicated appropriately to affected staff and…
    • This role plays a critical part in ensuring smooth day-to-day operations, patient satisfaction, and overall clinic efficiency.
    • Support front desk operations by handling patient check-ins, scheduling appointments, and managing billing processes as a dental receptionist when needed.
    • This position involves both clinical and administrative duties, including effective appointment scheduling, chart management, answering messages, booking…
    • Knowledge of medical terminology to effectively communicate with patients and healthcare providers is considered an asset.
    • Support patient flow by communicating with physicians, CVTs and reception staff about patient readiness, delays and clinic needs.
    • You will serve as the first point of contact for patients, managing scheduling, phone inquiries, and supporting the day-to-day operations of the office.
    • Answer phone calls with excellent phone etiquette, addressing patient inquiries and concerns.
    • We are a non-assignment office with limited CDCP patients.
  • View similar jobs with this employer
    • Assisting optometrists with patient examinations, including checking vision, taking medical history, and preparing patients for exams.
    • Use the electronic filing systems to record details of patient interactions, patient demographics.
    • Contact patients/other medical professionals, at clinician…
    • Assist with patient flow and communicate patient needs to clinicians.
    • Support patient scheduling, check-in/check-out, and payments as needed.
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Job Post Details

Patient Care Coordinator
Resolve Sleep Health
·
4.3
12028 Dawley Dr Unit 4, Winchester, ON
$22–$24 an hour
Full-time
Apply now

Job details

$22–$24 an hour
Dental care, RRSP
Full-time
12028 Dawley Dr Unit 4, Winchester, ON

Full job description

Location: Winchester, ON | In-Clinic Role

Compensation is competitive and commensurate with experience and professional designation. We offer a comprehensive benefits package and opportunities for professional growth and development.

At Resolve Sleep Health, we believe that better sleep can make a real difference in people’s lives. Every day, we help Canadians from coast to coast wake up feeling healthier, happier, and more energized. It's work we're incredibly proud of, and it's one of the reasons Resolve was recognized by The Globe and Mail's Report on Business as one of Canada's Top Growing Companies for 2026.

As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing.

We are currently seeking a full-time Patient Care Coordinator to join our team in Winchester, ON.

In this important front-line role, you'll be the first point of contact for patients—setting the tone for a positive, supportive experience from start to finish. You’ll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.

What you’ll be doing:

  • Welcoming patients and helping them navigate their care journey with friendly, high quality service standards
  • Coordinating appointments, managing referrals, and providing administrative support
  • Educating patients on sleep therapy assessments, support and equipment
  • Handling insurance claims, payments, and billing
  • Supporting sales of therapy products and resupply
  • Contributing to a clean, organized, and well-functioning clinic environment
  • Acting as a role model and ambassador to the company by living our shared Resolve Sleep Health values

What you bring:

  • A passion for people and exceptional customer service skills
  • Detail-oriented and a quick learner who thrives in a busy clinic
  • A team-first mindset and a solutions-focused approach
  • Previous experience in healthcare, administration, or customer service
  • Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation and virtual care (training provided)
  • Bonus points for additional languages

Why you’ll love working here:

We know our people are the key to our success, so we invest in making Resolve a great place to work, with:

  • Competitive pay with incentive opportunities
  • Health & Dental Benefits
  • RRSP's
  • Employee Family Assistance Program
  • Wellness + vacation hours
  • Employee discounts on products/services
  • Professional development & license fee reimbursement
  • A supportive, passionate, and fun team culture

This is more than a job — it’s a chance to make a real difference. Apply today at resolvesleep.com

We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Internal applicants have until end of day November 6, 2026 to apply.

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