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Medical Office Assistant jobs in Newmarket, ON

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    • The ideal candidate will possess strong administrative skills, experience with electronic medical records, and a passion for delivering exceptional patient…
    • Ensuring rooms are prepared for patients before appointments and cleaned afterwards.
    • Performs clerical, administrative and reception tasks such as data entry (…
    • The successful candidate will be responsible for providing administrative support within a busy medical practice, ensuring smooth daily operations and excellent…
    • Facilitate in clinic patient flow by communicating patients' arrival.
    • Build rapport with patients by responding to inquiries and communicate next steps to…
    • For patient appointments, where applicable, initiate the Electronic Medical Record (EMR) of the patient visit, purpose, history and health care needs.
    • Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties, and clinic coverage.
    • The Medical Office Administrator are also entitled to provide assistance to the doctor, nurses and technologists, while performing general check ups and giving…
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    • Ensure to register patients on patient database system and attach all required reports.
    • Coordinate and book diagnostic tests and follow-up appointments to best…
    • Greet and check in patients.
    • Maintain an organized reception and clinic environment.
    • Required:* Previous administrative, reception, customer service, or retail…
    • View all Dr. Winkle Away Clinic jobs - Stouffville jobs - Medical Administrative Assistant jobs in Stouffville, ON
    • Salary Search: Medical Administrative Assistant / Clinic Assistant salaries
    • The Medical Assistant will be primarily responsible for assisting with patient pre-testing activities and supporting patient care services with our physicians.
    • As an integral part of our practice, the Optometric Assistant will support the Optometrists by managing patient interactions, assisting with examinations, and…
    • Answering phone calls, emails, text, appt.
    • Good knowledge of Accuro EMR minimum 1 year experience*.
    • Good organizational skills, time management and punctuality.
    • Manage front desk operations, including greeting patients and answering phone calls.
    • Excellent customer service skills with the ability to communicate…
    • Provide front desk reception support including patient check in, check out, wayfinding, and responding to inquiries from patients, physicians, and staff…
    • This role supports efficient patient flow, accurate data entry, and effective communication between patients and clinical teams to enhance the overall patient…
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Job Post Details

Patient Experience & Growth Coordinator - job post

Medrehab Group - Maple
3.6 out of 5 stars
955 Major MacKenzie Dr, Maple, ON
$19–$22 an hour - Full-time

Job details

Pay

  • $19–$22 an hour

Job type

  • Full-time

Location

955 Major MacKenzie Dr, Maple, ON

Full job description

Job Summary

We are seeking a dedicated and personable Patient Experience & Growth Coordinator to join our healthcare team. This role is vital in enhancing patient satisfaction, fostering practice growth, and ensuring seamless communication within the office. The ideal candidate will possess strong administrative skills, experience with electronic medical records, and a passion for delivering exceptional patient service. This position offers an opportunity to contribute to a positive patient experience while supporting the operational success of our practice.

Responsibilities

  • Revenue Growth
  • Convert new patient inquiries into booked assessments

Patient Experience

Welcome patients

Create memorable first impressions

Handle complaints professionally

Ensure every patient feels valued

Scheduling

Optimize clinician schedules

Maintain assessment availability

Fill cancellations

Maintain waitlists

Reduce downtime

Administration

Insurance verification

Billing

Accounts receivable follow-up

Daily reconciliations

EMR management

Telephone

Email

SMS

Online inquiries

  • Recover cancellations
  • Reactivate inactive patients
  • Fill clinician schedules
  • Promote additional services when appropriate
  • Educate patients about available treatments
  • Generate Google Reviews
  • Encourage family referrals
  • Encourage physician referrals
  • Promote products including braces, orthotics and supplies

What We Are Looking For

Someone who

✔ Loves speaking with people

✔ Speaks confidently

✔ Builds trust quickly

✔ Solves problems

✔ Takes ownership

✔ Thrives in fast-paced environments

✔ Is competitive

✔ Loves achieving goals

✔ Wants to grow

This role is integral to delivering outstanding patient care while supporting the growth of our practice. We value candidates committed to professionalism, efficiency, and compassionate service.

Pay: $19.00-$22.00 per hour

Experience:

  • sales and customer service: 2 years (required)
  • Medical office: 1 year (preferred)

Language:

  • English fluently (required)

Location:

  • Maple, ON (preferred)

Work Location: In person

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