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Medical Office Assistant jobs in Nanaimo, BC

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    • The MOA is responsible for providing front-line administrative support including patient reception, appointment scheduling, phone communication, EMR management,…
    • Schedule appointments and manage patient flow.
    • Welcome and assist patients with exceptional customer service.
    • Answer phones and communicate professionally with…
    • Back up for reception when required.
    • Maintaining a clean, calm, and supportive environment for pets and their families.
    • Ability to lift 40+ lbs.
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    • Welcoming patients and helping them navigate their care journey with friendly, high quality service standards.
    • Handling insurance claims, payments, and billing.
    • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email.
    • Automated recalls and patient messaging.
    • Across BC, operating costs are rising while support structures are shrinking.
    • ✔ Higher long-term retention.
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    • The Team Clerk works closely with all members of the geographical team, providing records management, word processing, communications, and other administrative…
    • Schedules appointments and booking times, determining priority by reviewing and evaluating patient information such as patient history, test results and…
    • Building their own patient panel (no inherited panel).
    • There is no shortage of patients seeking primary care in the region.
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    • In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared…
    • The Central Nanaimo UPCC provides same-day care within 12–24 hours for patients who require urgent medical attention but do not need emergency department…
    • In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety…
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    • Reporting to the Coordinator, Support Services or delegate, performs a variety of complex booking, clerical, and receptionist duties, such as receiving and…
    • In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority ( Island Health), patient and staff safety…
    • Assist physicians with daily clinic operations and ensure efficient patient flow.
    • Provide exceptional patient service in a fast-paced family practice clinic.
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Job Post Details

Medical Office Assistant - job post

Medical Arts Centre
650 Terminal Avenue, Nanaimo, BC V9R 5E2
$24 an hour - Full-time

Job details

Pay

  • $24 an hour

Job type

  • Full-time

Location

650 Terminal Avenue, Nanaimo, BC V9R 5E2

Full job description

Medical Arts Centre is seeking a professional, organized, and compassionate Medical Office Assistant (MOA) to support our busy family practice and Urgent & Primary Care Centre in Nanaimo, BC. The MOA is responsible for providing front-line administrative support including patient reception, appointment scheduling, phone communication, EMR management, faxing/scanning, physician billing support, and coordination with physicians, nurse practitioners, pharmacies, specialists, and other healthcare providers.

The ideal candidate will have a strong attention to detail and the ability to work efficiently in a fast-paced healthcare environment. Strong communication, multitasking, organizational, and computer skills are essential. Experience working in a medical office and familiarity with Intrahealth Profile EMR, including billing functions, would be considered a strong asset.

Medical Arts Centre is committed to collaborative, team-based patient care and creating a supportive workplace environment for both staff and patients.

Pay: $24.00 per hour

Experience:

  • Customer support: 1 year (required)
  • Electronic medical records: 1 year (required)
  • Communication skills: 1 year (required)
  • Medical office: 1 year (required)

Location:

  • Nanaimo, BC V9R 5E2 (required)

Work Location: In person

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