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Medical Office Assistant jobs in Nanaimo, BC

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    • Back up for reception when required.
    • Maintaining a clean, calm, and supportive environment for pets and their families.
    • Ability to lift 40+ lbs.
    • The position involves managing patient interactions, maintaining electronic medical records, and supporting clinical staff to deliver high-quality patient care.
    • Schedule appointments and manage patient flow within the cardiology department including management of patient wait times.
    • Job Types: Full-time, Permanent.
    • Schedule appointments and manage patient flow.
    • Welcome and assist patients with exceptional customer service.
    • Answer phones and communicate professionally with…
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    • Welcoming patients and helping them navigate their care journey with friendly, high quality service standards.
    • Handling insurance claims, payments, and billing.
    • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email.
    • Schedules appointments and booking times, determining priority by reviewing and evaluating patient information such as patient history, test results and…
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    • In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared…
    • The Central Nanaimo UPCC provides same-day care within 12–24 hours for patients who require urgent medical attention but do not need emergency department…
    • Automated recalls and patient messaging.
    • Across BC, operating costs are rising while support structures are shrinking.
    • ✔ Higher long-term retention.
    • In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety…
    • Building their own patient panel (no inherited panel).
    • There is no shortage of patients seeking primary care in the region.
  • View similar jobs with this employer
    • The Team Clerk works closely with all members of the geographical team, providing records management, word processing, communications, and other administrative…
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    • Reporting to the Coordinator, Support Services or delegate, performs a variety of complex booking, clerical, and receptionist duties, such as receiving and…
    • In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority ( Island Health), patient and staff safety…
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Job Post Details

VCA Animal Hospitals logo

Veterinary Assistant, Applecross Veterinary Hospital - job post

VCA Animal Hospitals
(part of Mars)
2.4 out of 5 stars
Nanaimo, BC
$18.25 an hour - Full-time
Responded to 51-74% of applications in the past 30 days, typically within 11 days.
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $18.25 an hour

Job type

  • Full-time

Location

Nanaimo, BC

Benefits

Pulled from the full job description

  • RRSP match
  • Flexible schedule

Full job description

Veterinary Assistant
Location: Nanaimo, BC
Employment Type: Full-time
Job level: Entry-level
Compensation: $18.25 per hour

We are a dedicated veterinary team seeking a compassionate and dependable Veterinary Assistant. This role is ideal for someone who loves animals, works hard, and wants hands-on clinical experience in the veterinary industry. This position can sometimes be emotionally demanding and physically active. The right candidate will understand that high-quality animal care sometimes includes difficult moments and challenging tasks.

Key Responsibilities

  • Assisting veterinarians and technicians during exams and procedures

  • Safely restraining animals of all sizes

  • Cleaning and disinfecting exam rooms, kennels, and equipment

  • Administering basic care such as nail trims, bathing, and weight checks

  • Handling biological materials (blood, urine, feces)

  • Supporting end-of-life care; supporting processes for euthanasia procedures

  • Maintaining a clean, calm, and supportive environment for pets and their families

  • Back up for reception when required

Qualifications

  • Strong emotional resilience

  • Ability to handle blood, bodily fluids, and medical procedures

  • Willingness to be present for and assist with euthanasia

  • Ability to lift 40+ lbs

  • Reliable, punctual, and team-oriented

  • Genuine love and respect for animals

  • Previous experience is a plus, but training will be provided

What We Can Offer You

  • RRSP Employer 5 % Match Program – saving for your future just got easier!

  • VCA Canada Student Loan RRSP Program – Ask us more!

  • Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

  • Flexible schedules!

  • Competitive wages and benefits!

  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

  • Annual uniform allowance

  • Exceptional career development: there is room to grow here!

  • Referral Bonus Rewards

  • Opportunities to give back to your community through VCA initiatives

  • Generous personal pet care discounts

  • And extra perks like shopping discounts and cool wellness apps!

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

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