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Medical Office Assistant jobs in Mississauga, ON

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    • Respond to emails and phone calls from patients, pharmacists, and healthcare providers; transfer calls as necessary.
    • A college degree or higher.
    • Schedule appointments and assist with patient check-ins.
    • Greet patients and visitors in a professional and friendly manner.
    • Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols and entering billing codes.
    • Familiar with working with patients to triage results, prescriptions, follow-ups, escalating calls as needed; work with multiple phone lines, electronic faxing…
    • This role combines patient care, care coordination, and healthcare navigation to help improve patient outcomes, facilitate access to therapy, and deliver an…
    • As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative…
    • Ensure exam lanes, patient technician rooms, and patient technician storage are.
    • A Patient Care Coordinator is responsible for offering a quality customer…
    • Support administrative functions including document management, reporting, scheduling, and inventory control.
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    • Facilitate in clinic patient flow by communicating patients' arrival.
    • Build rapport with patients by responding to inquiries and communicate next steps to…
    • Our team consists of experienced pharmacists, technicians, and support staff who are dedicated to providing compassionate and comprehensive care to our patients…
    • Provide excellent patient care by answering questions, explaining procedures and educating patients on pre-procedure and follow-up instructions.
    • Provide informative material for patients.
    • Scheduling appointments for physicians and practitioners.
    • At least 3 years of proven work experience in a Family/Walk…
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    • Review patient charts in physician office (paper and electronic based); keep electronic charts.
    • Assist the physician with the completion of all program-specific…
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    • Review patient charts in physician office (paper and electronic based); keep electronic charts.
    • Assist the physician with the completion of all program-specific…
    • Educate patients on appropriate oral hygiene strategies to maintain oral health.
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Medical Receptionist for RAAM (Rapid Access Addiction Medicine) Clinic
Halton & Mississauga RAAM Clinic
325 Central Parkway West, Mississauga, ON L5B 3X9
$19–$20 an hour
Permanent, Full-time
Apply now

Job details

$19–$20 an hour
Paid time off, Dental care, Extended health care
Permanent, Full-time
325 Central Parkway West, Mississauga, ON L5B 3X9

Full job description

Company description

Halton & Mississauga Rapid Access Addiction Medicine (RAAM) Clinic is an outpatient addiction medicine clinic that provides expert assessment, brief counselling, and medication-assisted treatment for patients experiencing a variety of substance use disorders including opioids, alcohol, stimulants, cannabis, and smoking cessation.

Our services are 100% covered by OHIP, and all patients are under the care of doctors with expertise in addiction medicine. We offer same day virtual care or walk-in service, with immediate access to Methadone and Suboxone programs for opioid addiction, and medication-assisted treatment for addiction involving alcohol or other substances. We provide both short-term stabilization and longer-term follow-up care. Patients are also connected with addiction counselling and other supports to assist in their recovery.

At Halton & Mississauga RAAM Clinic, our dedicated team strives to provide the most comprehensive, accessible, timely, and individualized patient care available in the addiction treatment field. We are passionate about helping our patients get their lives back and reach their recovery goals. More information is available at www.hmraam.ca.

Job description

We are currently recruiting for a fast-paced and rewarding medical administrative position in Addiction Medicine, with the job title of Clinic Coordinator.

This role is more complicated than that of a typical medical office receptionist. We are seeking that, plus more, in someone who can join our team by effectively serving the medical office needs of patients experiencing substance use problems and addiction. We are seeking a technically competent, multitasking, friendly, and highly responsible Clinic Coordinator to join our growing Rapid Access Addiction Medicine Clinic team. In this role, you will work at a front desk of one of our medical offices to perform duties supporting our clinical team.

Responsibilities:

Reporting to the Clinic Manager, your key responsibilities would include:

  • Greeting patients, family members, and other visitors to our office (or virtually over the telephone) in a friendly, welcoming, non-judgmental, and compassionate manner
  • Demonstrate a high level of competency in Electrical Medical Records use, including scheduling, data entry, verification of health card details, and document management.
  • Register new patients and update medical records
  • Perform urine drug testing, when necessary (training will be provided)
  • Respond to emails and phone calls from patients, pharmacists, and healthcare providers; transfer calls as necessary
  • Communicate with physicians, pharmacy staff, clinicians, social workers and other support workers to address specific patient needs
  • Facilitate patients in telemedicine/video calls
  • Solve basic to moderate technological matters or problems which may arise on the job, thereby requiring some computer knowledge

Qualifications:

The ideal candidate would have:

  • A college degree or higher
  • 3+ years of experience working as an administrative assistant or a related role in a medical office setting
  • Experience using EMR software and Microsoft Office Suite
  • Prior experience working in an addiction or mental health-related field
  • Willingness to complete a training course in Opioid Use Disorder treatment
  • Friendly, compassionate, non-judgmental
  • Excellent organizational and time management skills
  • Proven ability to multi-task and solve problems
  • Keen attention to detail, and the ability to anticipate problems and form solutions
  • Dedication to maintaining confidentiality of all patient records

Compensation: Compensation for the role will be aligned with candidate’s skills and experience.

Application: Interested candidates are invited to attach a cover letter and resume. A cover letter is compulsory.

Please note, only those candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Work Location: In person

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