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Medical Office Assistant jobs in Lethbridge, AB

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    • Welcoming patients and helping them navigate their care journey with friendly, high quality service standards.
    • Handling insurance claims, payments, and billing.
    • Support marketing efforts (literature supplies, referral relationships, social media, patient feedback) and participate in a fair, equitable on-call rotation.
    • Manage patient scheduling, including referrals, appointments, follow-ups, and cancellations.
    • The ideal candidate will play a crucial role in ensuring the smooth…
    • View all Chinook Cardiology jobs - Lethbridge jobs - Medical Office Assistant jobs in Lethbridge, AB
    • Salary Search: Medical Office Assistant - Clinical salaries in Lethbridge, AB
    • Support marketing efforts (literature supplies, referral relationships, social media, patient feedback) and participate in a fair, equitable on-call rotation.
    • Work Days / Timings: 9:00 AM – 5:00 PM (Saturdays required — our busiest patient day, so we need consistent weekend coverage to support our patients).
    • Register new patients in line with acceptable standards of the clinic; support patients in filling medical forms at the clinic to avoid errors and inaccurate…
    • Under general supervision, this role performs a variety of administrative duties related to patient registration and admission services.
    • In this role, you will work closely with other staff, doctors, and patients.
    • Pre-testing patients before they see the doctors.
    • You will be making day-to-day clinical decisions on patient/family needs regarding assessment, intervention, discharge and follow-up.
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Patient Care Coordinator
Resolve Sleep Health
255 12c Street North, Lethbridge, AB T1H 2M6
Full-time
Apply now

Job details

Pay information not provided
Dental care
Full-time
255 12c Street North, Lethbridge, AB T1H 2M6

Full job description

Location: Lethbridge, AB | In-Clinic Role

At Chinook Respiratory Care by Resolve Sleep Health, we believe that better sleep leads to a better life — and we’re on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.

As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing.

We are currently seeking a Patient Care Coordinator to join our team in Lethbridge, AB.

In this important front-line role, you'll be the first point of contact for patients—setting the tone for a positive, supportive experience from start to finish. You’ll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.

What you’ll be doing:

  • Welcoming patients and helping them navigate their care journey with friendly, high quality service standards
  • Coordinating appointments, managing referrals, and providing administrative support
  • Educating patients on sleep therapy assessments, support and equipment
  • Handling insurance claims, payments, and billing
  • Supporting sales of therapy products and resupply
  • Contributing to a clean, organized, and well-functioning clinic environment
  • Acting as a role model and ambassador to the company by living our shared Resolve Sleep Health values

What you bring:

  • A passion for people and exceptional customer service skills
  • Detail-oriented and a quick learner who thrives in a busy clinic
  • A team-first mindset and a solutions-focused approach
  • Previous experience in healthcare, administration, or customer service
  • Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation and virtual care (training provided)
  • Bonus points for additional languages

Why you’ll love working here:

We know our people are the key to our success, so we invest in making Resolve a great place to work, with:

  • Competitive pay with incentive opportunities
  • Health & Dental Benefits
  • Wellness + vacation hours
  • Employee discounts on products/services
  • Professional development & license fee reimbursement
  • A supportive, passionate, and fun team culture

This is more than a job — it’s a chance to make a real difference. Learn more about us at www.resolvesleep.com. Click on Apply to submit your application.

We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Artificial Intelligence (AI) Disclosure: Candidates have the option to participate in Profile Relevancy through ADP which utilizes matching tools to compare candidate experience with our job posting.

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