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Medical Office Assistant jobs in Greater Toronto Area, ON

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    • Appointment Scheduling: Book, confirm, reschedule, and cancel patient appointments efficiently.
    • Patient Records Management: Maintain and update patient…
    • Answering telephone, booking appointments, ordering contacts, automated testing of patients.
    • Normal day to day duties in optometry clinic.
    • ● Patient check-in, scheduling appointments, responding to telephone & in-person inquiries.
    • _● Providing support for effective functioning of the clinic,…
    • Implement and follow the policies and procedures established by the college.
    • Ensure all evaluation records are regularly updated on the college’s electronic…
    • Facilitate patient flow by communicating patients' arrival and respond to patient inquiries in a courteous and empathetic manner.
    • Advocate for patients within the healthcare system to ensure seamless transitions of care.
    • Provide patient-centered counseling on lifestyle modifications,…
    • Contribute to primary care attachment by developing, planning, and executing strategies to identify unattached patients, including working closely with Health…
    • Greet and receive patients for various physicians and other healthcare practitioners, coordinate efficient patient flow, and provide professional and caring…
    • Educate patients on oral health practices and preventive care to promote overall health.
    • Perform comprehensive dental examinations and assessments for patients…
    • Transfer and document the medical and other information of a patient to the proper fields under the EMR patient record.
    • $20-25 per hour.
    • 3 weeks after 2 years.
    • Our organization comprises a range of Interdepartmental Healthcare Professionals (IHPs), including physicians, medical residents, nurse practitioners,…
    • Perform office tasks as needed, such as scheduling appointments, writing notes and reports, and handling billing.
    • Take and develop dental x-rays.
    • Provide informative material for patients.
    • Scheduling appointments for physicians and practitioners.
    • At least 3 years of proven work experience in a Family/Walk…
    • General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas.
    • Willingness to learn more regarding; veterinary services,…
    • Ensure patient comfort and satisfaction by anticipating patients’ needs, anxieties; answering patients questions, maintaining a welcoming reception area.
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Job Post Details

Dental Office Administrator - job post

Havenview Dental
4865 Sheppard Avenue East, Scarborough, ON M1S 3V8
$25–$35 an hour - Full-time

Job details

Pay

  • $25–$35 an hour

Job type

  • Full-time

Location

4865 Sheppard Avenue East, Scarborough, ON M1S 3V8

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care
  • On-site parking

Full job description

Overview
We’re Hiring: ROCK STAR Dental Receptionist!

Do you light up a room with your smile and love making people feel at ease? Are you organized, upbeat, and thrive in a fast-paced environment? If you're the type who makes every patient feel like family the moment they walk in, we want YOU to join our dental dream team at Havenview Dental! This position requires strong administrative skills, knowledge of dental terminology, and the ability to supervise staff effectively.

Responsibilities

  • Appointment Scheduling: Book, confirm, reschedule, and cancel patient appointments efficiently.
  • Patient Communication: Answer phones, respond to emails, and greet patients with a friendly, professional demeanor.
  • Patient Records Management: Maintain and update patient charts, health histories, and treatment notes (digitally).
  • Billing & Insurance: Process payments, submit insurance claims, handle pre-authorizations, enter payment received and follow up on outstanding balances.
  • Accounts Receivable: Track and collect payments, manage aging reports, and communicate with patients about financial obligations.
  • Daily Financial Reconciliation: Balance the day’s transactions and prepare deposits.
  • Treatment Coordination: Explain treatment plans, coordinate multi-appointment procedures, and discuss financial options with patients.
  • Reporting & Metrics: Generate reports for production, collections, patient flow, etc., to support office goals.
  • Office Systems Oversight: Manage Abeldent and troubleshoot tech hiccups.
  • Reception Area Management: Keep the front desk organized, welcoming, and running smoothly.
  • Team Collaboration: Act as a communication bridge between patients, dentists, hygienists, and assistants.
  • Patient Engagement: Support promotions, send out appointment reminders, newsletters, and online reviews follow-up.
  • Compliance & Privacy: Ensure PIPEDA and infection control documentation is up-to-date and adhered to.
  • Inventory Coordination (sometimes): Monitor front desk and clinical supplies and reorder when needed.

Experience

  • Previous experience in an administrative role within a medical or dental office is preferred.
  • Familiarity with electronic medical records systems is essential.
  • Knowledge of dental terminology is highly desirable to effectively communicate with healthcare professionals.
  • Excellent organizational skills with attention to detail and the ability to multitask in a fast-paced environment.

Join us in providing exceptional service while contributing to the success of our dental team!

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Ability to commute/relocate:

  • Scarborough, ON M1S 3V8: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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