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Medical Office Assistant jobs in Greater Toronto Area, ON

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    • Appointment Scheduling: Book, confirm, reschedule, and cancel patient appointments efficiently.
    • Patient Records Management: Maintain and update patient…
    • Patient Hospitality: Warmly welcome patients, maintain a high-end atmosphere, and deliver first-class patient relations.
    • Answering telephone, booking appointments, ordering contacts, automated testing of patients.
    • Normal day to day duties in optometry clinic.
    • Coordinate new patient intake and guide families through their first visit.
    • Welcome patients and families with warmth and professionalism.
    • This is a full-time, on-site position for a candidate who already knows the dental world — someone comfortable with dental scheduling, patient flow, and…
    • Contribute to primary care attachment by developing, planning, and executing strategies to identify unattached patients, including working closely with Health…
    • Facilitate patient flow by communicating patients' arrival and respond to patient inquiries in a courteous and empathetic manner.
    • Act as an on-site contact for day-to-day onsite clinic operations, addressing real-time issues or concerns from clinicians, patients, and staff.
    • Transfer and document the medical and other information of a patient to the proper fields under the EMR patient record.
    • $20-25 per hour.
    • 3 weeks after 2 years.
    • Perform office tasks as needed, such as scheduling appointments, writing notes and reports, and handling billing.
    • Take and develop dental x-rays.
    • Provide patient education (disease state, medication, side‑effect management) and deliver in‑home, in‑clinic, or virtual injection training based on patient…
    • General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas.
    • Willingness to learn more regarding; veterinary services,…
    • Ensure patient comfort and satisfaction by anticipating patients’ needs, anxieties; answering patients questions, maintaining a welcoming reception area.
    • We're looking for an Optometry Assistant who enjoys helping patients while embracing modern technology to improve the patient experience and streamline daily…
    • Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults…
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Job Post Details

Dental Office Administrator - job post

Havenview Dental
4865 Sheppard Avenue East, Scarborough, ON M1S 3V8
$25–$35 an hour - Full-time

Job details

Pay

  • $25–$35 an hour

Job type

  • Full-time

Location

4865 Sheppard Avenue East, Scarborough, ON M1S 3V8

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care
  • On-site parking

Full job description

Overview
We’re Hiring: ROCK STAR Dental Receptionist!

Do you light up a room with your smile and love making people feel at ease? Are you organized, upbeat, and thrive in a fast-paced environment? If you're the type who makes every patient feel like family the moment they walk in, we want YOU to join our dental dream team at Havenview Dental! This position requires strong administrative skills, knowledge of dental terminology, and the ability to supervise staff effectively.

Responsibilities

  • Appointment Scheduling: Book, confirm, reschedule, and cancel patient appointments efficiently.
  • Patient Communication: Answer phones, respond to emails, and greet patients with a friendly, professional demeanor.
  • Patient Records Management: Maintain and update patient charts, health histories, and treatment notes (digitally).
  • Billing & Insurance: Process payments, submit insurance claims, handle pre-authorizations, enter payment received and follow up on outstanding balances.
  • Accounts Receivable: Track and collect payments, manage aging reports, and communicate with patients about financial obligations.
  • Daily Financial Reconciliation: Balance the day’s transactions and prepare deposits.
  • Treatment Coordination: Explain treatment plans, coordinate multi-appointment procedures, and discuss financial options with patients.
  • Reporting & Metrics: Generate reports for production, collections, patient flow, etc., to support office goals.
  • Office Systems Oversight: Manage Abeldent and troubleshoot tech hiccups.
  • Reception Area Management: Keep the front desk organized, welcoming, and running smoothly.
  • Team Collaboration: Act as a communication bridge between patients, dentists, hygienists, and assistants.
  • Patient Engagement: Support promotions, send out appointment reminders, newsletters, and online reviews follow-up.
  • Compliance & Privacy: Ensure PIPEDA and infection control documentation is up-to-date and adhered to.
  • Inventory Coordination (sometimes): Monitor front desk and clinical supplies and reorder when needed.

Experience

  • Previous experience in an administrative role within a medical or dental office is preferred.
  • Familiarity with electronic medical records systems is essential.
  • Knowledge of dental terminology is highly desirable to effectively communicate with healthcare professionals.
  • Excellent organizational skills with attention to detail and the ability to multitask in a fast-paced environment.

Join us in providing exceptional service while contributing to the success of our dental team!

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Ability to commute/relocate:

  • Scarborough, ON M1S 3V8: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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