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Medical Office Assistant jobs in Etobicoke, ON

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    • Respond to emails and phone calls from patients, pharmacists, and healthcare providers; transfer calls as necessary.
    • A college degree or higher.
    • This vital role involves managing patient interactions, coordinating appointments, and ensuring the smooth operation of the front desk.
    • Manage patient scheduling, registration, and check-in/check-out processes using systems such as Velox medical records.
    • Follow up with patient concerns, if any.
    • Support medical office functions by ensuring compliance with health regulations and patient confidentiality.
    • Maintain office supplies inventory and place orders…
    • This position offers an excellent opportunity for individuals looking to grow their careers in the healthcare administrative field while contributing positively…
    • As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative…
    • Excellent organizational skills with attention to detail in managing patient records and appointments.
    • The ideal candidate will be the first point of contact…
    • Ensure exam lanes, patient technician rooms, and patient technician storage are.
    • A Patient Care Coordinator is responsible for offering a quality customer…
    • Handle administrative tasks such as scheduling appointments, processing insurance claims, and managing patient inquiries.
    • Manage appointment scheduling, patient check-in/check-out processes, and ensure efficient patient flow throughout the clinic.
    • Reporting to the Senior Manager of Client Services, the Scheduling Coordinator plays a critical role in ensuring appropriate scheduling for patients and…
    • Familiar with working with patients to triage results, prescriptions, follow-ups, escalating calls as needed; work with multiple phone lines, electronic faxing…
    • Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols and entering billing codes.
    • Provide current/prospective patients with information in person and by phone following Doctors' advice.
    • Prepare charts for patients seeing the Doctor.
    • This role combines patient care, care coordination, and healthcare navigation to help improve patient outcomes, facilitate access to therapy, and deliver an…
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Medical Receptionist for RAAM (Rapid Access Addiction Medicine) Clinic
Halton & Mississauga RAAM Clinic
325 Central Parkway West, Mississauga, ON L5B 3X9
$19–$20 an hour
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$19–$20 an hour

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Paid time off
Dental care
Extended health care

Full job description

Company description

Halton & Mississauga Rapid Access Addiction Medicine (RAAM) Clinic is an outpatient addiction medicine clinic that provides expert assessment, brief counselling, and medication-assisted treatment for patients experiencing a variety of substance use disorders including opioids, alcohol, stimulants, cannabis, and smoking cessation.

Our services are 100% covered by OHIP, and all patients are under the care of doctors with expertise in addiction medicine. We offer same day virtual care or walk-in service, with immediate access to Methadone and Suboxone programs for opioid addiction, and medication-assisted treatment for addiction involving alcohol or other substances. We provide both short-term stabilization and longer-term follow-up care. Patients are also connected with addiction counselling and other supports to assist in their recovery.

At Halton & Mississauga RAAM Clinic, our dedicated team strives to provide the most comprehensive, accessible, timely, and individualized patient care available in the addiction treatment field. We are passionate about helping our patients get their lives back and reach their recovery goals. More information is available at www.hmraam.ca.

Job description

We are currently recruiting for a fast-paced and rewarding medical administrative position in Addiction Medicine, with the job title of Clinic Coordinator.

This role is more complicated than that of a typical medical office receptionist. We are seeking that, plus more, in someone who can join our team by effectively serving the medical office needs of patients experiencing substance use problems and addiction. We are seeking a technically competent, multitasking, friendly, and highly responsible Clinic Coordinator to join our growing Rapid Access Addiction Medicine Clinic team. In this role, you will work at a front desk of one of our medical offices to perform duties supporting our clinical team.

Responsibilities:

Reporting to the Clinic Manager, your key responsibilities would include:

  • Greeting patients, family members, and other visitors to our office (or virtually over the telephone) in a friendly, welcoming, non-judgmental, and compassionate manner
  • Demonstrate a high level of competency in Electrical Medical Records use, including scheduling, data entry, verification of health card details, and document management.
  • Register new patients and update medical records
  • Perform urine drug testing, when necessary (training will be provided)
  • Respond to emails and phone calls from patients, pharmacists, and healthcare providers; transfer calls as necessary
  • Communicate with physicians, pharmacy staff, clinicians, social workers and other support workers to address specific patient needs
  • Facilitate patients in telemedicine/video calls
  • Solve basic to moderate technological matters or problems which may arise on the job, thereby requiring some computer knowledge

Qualifications:

The ideal candidate would have:

  • A college degree or higher
  • 3+ years of experience working as an administrative assistant or a related role in a medical office setting
  • Experience using EMR software and Microsoft Office Suite
  • Prior experience working in an addiction or mental health-related field
  • Willingness to complete a training course in Opioid Use Disorder treatment
  • Friendly, compassionate, non-judgmental
  • Excellent organizational and time management skills
  • Proven ability to multi-task and solve problems
  • Keen attention to detail, and the ability to anticipate problems and form solutions
  • Dedication to maintaining confidentiality of all patient records

Compensation: Compensation for the role will be aligned with candidate’s skills and experience.

Application: Interested candidates are invited to attach a cover letter and resume. A cover letter is compulsory.

Please note, only those candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Work Location: In person

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