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Medical Office Assistant jobs in Edmonton, AB

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    • The position is to support patients in their journey with our health professionals.
    • Maintain patients' files throughout their journey.
    • The position requires the management of a high volume of phone calls, scheduling appointments, patient/clinic communication and a variety of other…
    • Following a PCN-directed plan, the PCCA will assist the clinic in identifying and contacting patients due for preventative health screening (e.g., cancer…
    • Make appointments for Residents, outside medical and dental visits and arrange for transportation by family, DATS, or inter-hospital transfer.
    • Greet patients warmly and manage patient check-in/check-out processes.
    • This role combines front desk administrative duties with clinical support, ensuring a…
    • Provide patients with oral care and post op instructions following procedures.
    • Record patient medical histories and vital signs and any concerns.
    • Collect and record accurate patient demographic information and verify patient eligibility for healthcare coverage.
    • Communication of consults to medical homes.
    • Front desk interaction with patients and managing the patient flow in the clinic.
    • Answering phones to the clinic, calling patients over the phone as needed.
    • With a focus on effective communication and a commitment to patient care, you will help ensure a positive experience for all clients navigating their hearing…
    • Greeting patients and creating a welcoming experience.
    • Answering phones and responding to patient inquiries.
    • Collecting and updating patient health information.
    • Assist patients with re-scheduling appointments and other scheduling issues.
    • Greet patients when they arrive at the office and provide them with any necessary…
    • The Medical Office Assistant will play a vital role in managing patient interactions, scheduling, and maintaining accurate records to support quality patient…
    • The successful candidate will serve as the first point of contact for patients, providing exceptional customer service while supporting physicians and clinic…
    • She will be an integral member of the team and be responsible to support the functional operation of the clinic and perform relevant roles with proactive care…
    • Assists the Clinic Manager to achieve performance goals including, but not limited to, patient retention, patient satisfaction, patient count, operational…
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Job Post Details

Patient Care Coordinator/ Medical Receptionist - job post

Acumen Clinic
15358 111 Ave NW, Edmonton, AB T5M 4C8
$20–$23 an hour - Permanent, Full-time

Job details

Pay

  • $20–$23 an hour

Job type

  • Permanent
  • Full-time

Location

15358 111 Ave NW, Edmonton, AB T5M 4C8

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Extended health care
  • On-site parking

Full job description

SCOPE

Reporting to the Clinic Manager, the Medical Receptionist is responsible for ensuring Medical Office Assistant Duties to Acumen Health, carried out in a coordinated, efficient, effective and client sensitive manner. The position is to support patients in their journey with our health professionals.

DUTIES

· Data entry admin tasks

· Schedule Patients for Providers (Our Surgeons and Therapists)

· Answer clinic phone and direct calls accordingly, give appropriate information regarding surgeries, services, and pricing

· Ensure office policies and procedures are followed

· Use word processing, spreadsheet, database or presentation software to prepare invoices, reports, memos, letters, etc.

· Greet patients when they arrive at the office, ensure all paperwork is complete and payment is taken

· Ensure patient’s file is ready for provider and calendar is updated and accurate at all times

· Maintain patients' files throughout their journey

· Time and task management skills, with the ability to prioritize according to urgency

· Keep filing system organized and safe

· Be involved in the design of our EMR/CMR, reporting and policies of the clinic

· Have a good relationship with partners and collaborative clinics

· Communication with third parties and handling of referrals

· Coordinating requisitions for patient imaging and bloodwork

QUALITIES

· A minimum of 2 years of experience as a Medical Office Assistant (MOA)

· Always have a professional and courteous disposition with patient and team members

· Have great communication skills

· Must be able to work in a busy and fast paced environment

· Organizational skills are necessary to manage a large amount of detailed information

· Be able to work individually and part of a team, work under pressure and tight deadlines

· The ability to be flexible in the schedule is a huge benefit to our organization

· Ability to adapt, shift or pivot roles and tasks effectively and efficiently

· Fast learning and desire to learn more

· Ability to retain information across our various locations and growing clinics

Job Types: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Experience:

  • Medical Office Administration: 2 years (required)

Work Location: In person

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