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Medical Office Assistant jobs in Edmonton, AB

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    • The position requires the management of a high volume of phone calls, scheduling appointments, patient/clinic communication and a variety of other…
    • Make appointments for Residents, outside medical and dental visits and arrange for transportation by family, DATS, or inter-hospital transfer.
    • Collect and record accurate patient demographic information and verify patient eligibility for healthcare coverage.
    • Communication of consults to medical homes.
    • Front desk interaction with patients and managing the patient flow in the clinic.
    • Answering phones to the clinic, calling patients over the phone as needed.
    • With a focus on effective communication and a commitment to patient care, you will help ensure a positive experience for all clients navigating their hearing…
    • Provide patients with oral care and post op instructions following procedures.
    • Record patient medical histories and vital signs and any concerns.
    • Greeting patients and creating a welcoming experience.
    • Answering phones and responding to patient inquiries.
    • Collecting and updating patient health information.
    • Assist patients with re-scheduling appointments and other scheduling issues.
    • Greet patients when they arrive at the office and provide them with any necessary…
    • The Medical Office Assistant will play a vital role in managing patient interactions, scheduling, and maintaining accurate records to support quality patient…
    • The successful candidate will serve as the first point of contact for patients, providing exceptional customer service while supporting physicians and clinic…
    • She will be an integral member of the team and be responsible to support the functional operation of the clinic and perform relevant roles with proactive care…
    • Assists the Clinic Manager to achieve performance goals including, but not limited to, patient retention, patient satisfaction, patient count, operational…
    • You will be the first point of contact for our patients and play a critical role in creating a seamless and supportive patient journey from first call to…
    • Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
    • The ideal candidate will play a crucial role in ensuring…
    • Responsibilities include, but are not limited to: *Assist patients, physicians with a varying tasks to ensure smooth running of clinic such as complete patient…
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Job Post Details

Patient Care Coordinator - job post

Dominion Medical Centres
202-1055 Keswick Dr SW, Edmonton, AB
Permanent, Full-time

Job details

Job type

  • Permanent
  • Full-time

Location

202-1055 Keswick Dr SW, Edmonton, AB

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Extended health care

Full job description

Job Description

No previous medical experience is required for this position. A Medical Office Assistant diploma would be an asset, but is not required. Dominion Medical Centres is hiring a full time Patient Care Coordinator for our South West Edmonton location.

The Individual

We are looking for an extraordinary individual who has experience working in a medical, retail, call centre or office environment. As the face of the company, the individual will become part of a team that is essential in providing outstanding patient-centered care. The candidate should possess superior customer service skills as well as excellent communication and listening skills. The ability to multitask and work in a fast-paced, challenging environment is crucial.

The Position

Located at our reception desk, the Patient Care Coordinator is the key connection between patients and physicians. The position requires the management of a high volume of phone calls, scheduling appointments, patient/clinic communication and a variety of other administrative office tasks. The Patient Care Coordinator ensures the efficient, professional operation of the clinic.

Areas of responsibility include:

  • Greeting patients as the enter the clinic
  • Answering incoming phone calls
  • Processing incoming documents and accurately indexing them to patient files
  • Utilization of our Electronic Medical Record software
  • Performing a variety of general administrative tasks

Qualifications/Skills Required:

  • Strong customer service skills
  • Excellent time management and organizational skills
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Ability to work both independently and as a team
  • 2+ years working in a medical, retail, administrative or office environment

Dominion Medical Centres is an Alberta based health care organization founded by physicians with a strong commitment to public health care and the Canada Health Act. Our goal is to provide comprehensive, convenient, and quality medical care.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Life insurance

Experience:

  • Customer service: 2 years (preferred)

Location:

  • Edmonton, AB (preferred)

Work Location: In person

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