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Medical Office Assistant jobs in Coquitlam, BC

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    • Managing office workflow during clinic hours, including bringing patients in and out of exam rooms and basic hygienic cleaning of rooms between patients.
    • Scanning / Importing results into patient's charts.
    • Greeting patients and escorting them to rooms.
    • Emailing patients lab requisitions, sick notes etc.
    • Greeting patients, checking them in, confirming and updating contact information, scheduling appointments, and answering general inquiries.
    • The successful candidate will support both the front desk and clinical team, helping ensure efficient clinic operations while providing excellent service to our…
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    • Greeting patients, answering phones, updating patient demographics and scheduling appointments.
    • Escorting patients to the examination rooms and tidying up rooms…
    • Supporting patients to develop the knowledge and skills necessary to manage their health.
    • The RN plays a key role in delivering comprehensive primary care and…
    • Greet patients and visitors, answer phone calls, and schedule appointments.
    • Prepare patient charts and medical records for the otolaryngologist's review.
  • View similar jobs with this employer
    • Scanning / Importing results into patient's charts.
    • Replying to patient inquiries via emails and phone calls.
    • Emailing patients' lab requisitions, sick notes,…
    • Patient screening and many more duties.
    • Do you have experience as a medical office Administrator?
    • We are a busy, fast paced Medical clinic located in North…
    • Assisting with the care and monitoring of hospitalized patients.
    • Assisting with patients undergoing sedation or anesthesia.
    • The ideal candidate will have:
    • You will play a crucial role in managing patient inquiries, scheduling appointments, and ensuring the smooth operation of our medical office.
    • Manage Clinic Flow: Coordinate appointments and triage patient referrals with care and professionalism.
    • As a Clinical Coordinator, you’ll be the friendly face…
    • Answering calls and greeting customers/patients in a professional manner.
    • Pre-testing, eye testing, and patient care (ongoing training is provided).
    • We thank all applicants for their interest, but only those short-listed will be contacted for an interview.
    • Scheduling appointments via the JaneApp.
    • Answering / triaging patient phone calls.
    • Maintaining electronic patient files (uploading letters and results).
    • Interest in patient healthcare and well-being.
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Orthopaedic Medical Office Assistant (MOA)
Dr. Richard Nadeau Professional Corporation
North Vancouver, BC
•
Hybrid work
$25–$32 an hour
Permanent, Full-time
Apply now

Job details

$25–$32 an hour
Paid time off, On-site parking
Permanent, Full-time
Hybrid work in North Vancouver, BC

Full job description

Dr. Richard (Rick) Nadeau, an orthopaedic surgeon with Pacific Orthopaedics & Sports Medicine (POSM), is looking for an experienced MOA to join his North Vancouver office. This is a full-time hybrid position, five days per week: at least three days on-site in the office and up to two days remote. More in-office time is preferred. Anticipated start date: November 2026.

Essential Job Functions and Duties

Schedule and perform the functions of a Medical Office Assistant for an orthopaedic surgeon. This includes, but is not limited to:Managing the day to day operations such as answering phones, scheduling patients for their assessments, follow-ups and operative procedures.

Managing office workflow during clinic hours, including bringing patients in and out of exam rooms and basic hygienic cleaning of rooms between patients.

Referral and surgical waitlist management within the EMR.

Arranging medical imaging as required.

Coordinating surgical bookings and pre-operative requirements with various clinics and offices within Vancouver Coastal Health.

Follow-up and management of medical billing (MSP, WorkSafeBC, private/non-MSP, out-of-country and insurance), including tracking invoices and outstanding payments.

Managing payments and invoices for services and for medical products and devices (essential).

Transcription and management of dictated or AI-scribed notes.

Ensuring the completion of patient records in EMR.

Working as part of the POSM team of surgeons and MOAs, sharing group responsibilities such as covering the reception desk, answering phones, vacation coverage, and triaging and managing the centralized intake referral system.

Required Skill Set

Strong interpersonal skills, with the patience to handle a wide range of patient issues (some complex) and to manage difficult personalities and expectations.

Ability to multi-task in a busy, team environment.

Strong computer skills (essential).

Highly organized and detail-oriented, ensuring no important clinical tasks or follow-ups are missed.

MOA diploma preferred.

Previous experience in an orthopaedic office preferred (familiar with orthopaedic imaging requirements, laboratory requisitions, terminology and surgical procedures).

Experience with EMR programs.

Experience with any of the following is an asset: Plexia, Cerner, Adobe Acrobat, DocuSign, Microsoft Office (especially Teams) and Google Workspace.

Able to work on-site in North Vancouver at least three days per week (more in-office time preferred).

Pay: $25.00-$32.00 per hour

Expected hours: 40.0 per week

Benefits:

  • On-site parking
  • Paid time off

Work Location: Hybrid remote in North Vancouver, BC

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