Medical Office Assistant jobs in Calgary, AB

About Us

At Clearview Eye Centre, we don't just offer exceptional eye care; we transform lives with every interaction. Located in Calgary, AB, our innovative Ophthalmology Clinic is dedicated to enriching our patients' experiences through a blend of cutting-edge technology, heartfelt compassion, and a steadfast commitment to education. Our mission is to elevate every aspect of eye care, empowering our patients with the knowledge and care they need to enhance their quality of life.

Our vision, "Your best vision for your best life," drives us to ensure that each patient can navigate life with confidence and clarity. At Clearview, every interaction is an opportunity to contribute positively and meaningfully to someone's life. We pride ourselves on our core values: excellence in eye care, patient knowledge, compassionate connections, integrity and trust, and continuous improvement. Join us on a journey where care, expertise, and understanding are at the forefront of everything we do.

Ideal Candidate

You are a compassionate and insightful individual who naturally connects with others. Your genuine empathy and understanding shine through in every interaction, ensuring each patient feels valued and cared for. Your positive attitude and warm demeanor make every visit memorable, creating a welcoming environment that embodies our commitment to compassionate care.

As a dedicated and trustworthy professional, you uphold the highest standards of ethical care and confidentiality, showing unwavering dedication to our patients' well-being. You are eager to learn and adapt, always seeking better ways to serve our patients and collaborate with colleagues. Your passion for growth ensures you continually enhance your skills, staying responsive to the evolving needs of both patients and the clinic.

You communicate openly and honestly, ensuring patients feel informed and empowered. Your authenticity fosters trust and confidence with patients and colleagues alike. By embodying these qualities, you will help us fulfill our mission of transforming lives through superior eye care, ensuring that every patient experiences clarity, comfort, and compassionate care.

If you thrive in a fast-paced environment and are committed to upholding our values while delivering exceptional service, we invite you to join our team. Your role will be integral in making Clearview Eye Centre a place where excellence meets compassion every day.

Position Available

Ophthalmic Medical Receptionist

Responsibilities

· Answering and directing calls from patients, pharmacies, and other medical offices.

· Efficiently checking in patients and scheduling appointments with warmth.

· Entering information into patient management software accurately and promptly.

· Providing excellent customer service to patients, their families, and visitors, ensuring a positive and supportive experience.

· Communicating with patients and colleagues about the patient’s condition, results, product recommendations, and next steps with clarity and compassion.

· Maintaining a clean and organized desk and office environment.

· Performing other administrative tasks as needed to support the smooth operation of the clinic.

Skills

· Strong phone skills and active listening to understand and address patient needs effectively.

· Exceptional written and verbal communication skills, reflecting our values of empathy and clarity.

· Patience with great follow-through and the ability to work independently or as part of a team.

· Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.

· Fluency in secondary languages is considered an asset, enhancing our ability to connect with a diverse patient base.

· Intermediate to advanced computer skills.

Qualifications

· High School Diploma or equivalent.

· 1+ years of previous experience at an Optometry or Ophthalmology Clinic.

· Completion of MOA/COA is considered an asset.

Job Type

· Full-time

· Expected hours: 40 – 44 per week

Benefits

· Dental care

· Extended health care

· On-site parking

· Paid time off

· RRSP match

· Store discount

· Vision care

Flexible Language Requirement

· French not required

Schedule

· Monday to Friday

· Weekends as needed

Supplemental Pay Types

· Bonus pay

· Overtime pay

Experience

· Receptionist: 1 year (required)

Work Location

· In-person

Conclusion

Join Clearview Eye Centre and become an essential part of a team dedicated to making a meaningful, lasting impact on the lives of our patients. Here, your role is more than just a job—it’s a journey of enriching lives through clarity and care. We look forward to welcoming a new member who shares our passion for excellence and compassion in eye care. We encourage candidates from diverse backgrounds to apply, as we strive to create an inclusive environment where everyone feels supported and valued.

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Experience:

• Receptionist: 1 year (required)

Work Location: In person