Medical Office Assistant jobs in Calgary, AB

Westbrook Medical Clinic is looking to fill an important position for their busy family practice and walk in medical clinic. We focus on high-quality, patient centred health care. The successful applicant will be a warm, efficient and organized person who has previous experience in a multi-doctor medical office and a demonstrated proficiency working in an EMR system.

Westbrook Medical Clinic is a well-established clinic with a close knit team! The team consists of 3 family doctors, 1 psychiatrist, 4 medical office assistants and the clinic director.

Key Responsibilities:

• Functions as a part of a multi-disciplinary team providing professional, organized, courteous and efficient service to the patients.
• Greeting, processing and assisting patients.
• Updating and verifying correct patient information in our Electronic Medical Record (EMR) system.
• Managing patient appointments using the EMR.
• Answering phones and contacting patients to answer routine questions, verifying appointment times or directing them to the appropriate program or staff member and document all patient interactions in EMR.
• Triaging calls, and relay messages in a timely manner.
• Process billing and patient payments and closing out of daily cash.
• Scanning, linking and verifying medical information in patient charts.
• Preparation of exam rooms including adherance to sanitization protocols.
• Maintaining patient confidentiality and abiding by the Health Information Act (HIA) regarding handling personal and medical information.
• Routine medical office duties including filing, mail handling, fax, completion of scheduled pickups/deliveries when required.

Preferred Skills and Attributes:

• Excellent interpersonal and communication skills.
• Intermediate level verbal and written English
• Superior organizational abilities
• Strong attention to detail.
• Excellent time management skills.
• Demonstrated proficiency in the use of computers, data entry and typing skills.
• Demonstrated ability to work effectively independently and within a team.
• Demonstrated critical thinking and superior communication skills.
• Ability to deliver exceptional customer service.
• Knowledge of medical terminology.

Education:

• High school diploma required. (Preference will be given to applicants with an AEC / DEP or Skilled Trade Certificate or Diploma)

Qualifications and Experience:

• 1+ years of Medical office related experience
• Experience using EMR systems

Location: 1610 37 Street SW, Calgary, AB T3C 3P1

Work Remotely

• No

Job Types: Full-time, Permanent

Pay: $19.50-$22.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Application question(s):

• What medical facilities/clinics have you worked at in the past 2 years? (Physiotherapy and esthetics clinics do not qualify as a medical clinic in this case)
• Do you have experience using EMR systems? If yes, which one(s)?

Education:

• DCS / DEC (required)

Experience:

• Family practice (dental and physio do not meet requirement): 2 years (preferred)

Language:

• Intermediate to Advanced English (required)

Location:

• Calgary, AB (required)

Work Location: In person