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Medical Office Assistant jobs in Burnaby, BC

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    • Complete and coordinate reimbursement navigation and administrative services on behalf of patients with public and private payers, including management of prior…
    • Schedule patient appointments with accuracy and care.
    • Handle referral triage and booking to keep patient flow seamless.
    • Job Types: Full-time, Permanent.
    • Welcome and support patients throughout their clinic experience.
    • Answer phones, emails, and patient inquiries.
    • Schedule, confirm, and manage appointments.
    • Leading patients to exam rooms or other areas and explaining medical procedures.
    • Calculating billing amounts and sending bills to patients and insurance…
    • Sanitize and clean clinic equipment and maintain clinic rooms.
    • Prepare and organize files and aids for daily appointments.
    • Job Types: Full-time, Permanent.
    • This will consist of patient registration, performing diagnostic preliminary testing (tonometry, visual field testing, topographies, and OCT imaging), surgery…
    • Responsibilities include preparing patients and charts before they see the ophthalmologist by obtaining medical histories, measuring visual acuity, and…
    • Help coordinate with dental assistants and the dentist for patient transitions during appointments.
    • Schedule, confirm, and reschedule appointments for patients,…
    • Greet in office patients immediately in a courteous and friendly demeanour while building rapport with patients.
    • Job Types: Full-time, Permanent.
    • Manage multi-line phone systems, scheduling appointments, and responding to patient inquiries with professionalism and clarity.
    • * Ensuring patients are prepared for their upcoming procedures.
    • Respond to emails and phone calls providing patients with detailed information.
    • Schedule clinic appointments for patients, including pre-clinic appointments and diagnostic tests.
    • Coordinate with insurance and patient support programs to…
    • Taking patient histories, relaying client observations, and assisting in communicating patient updates.
    • Create a positive, low stress environment for our…
    • Liaise with our team regarding daily operations of the clinic such as preparing client funding applications, client scheduling, preparing clinical reports and…
    • Duties will include pet handling, pet care, taking blood samples, assisting with surgeries, interacting with clients and patients, preparing medicine, walking…
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Job Post Details

Healthcare Program Assistant - job post

Indigo Pharmacy
447 East Columbia Street, New Westminster, BC V3L 3X4
$19–$24 an hour - Permanent, Full-time

Job details

Pay

  • $19–$24 an hour

Job type

  • Permanent
  • Full-time

Location

447 East Columbia Street, New Westminster, BC V3L 3X4

Benefits

Pulled from the full job description

  • Paid time off
  • Extended health care
  • On-site parking

Full job description

Who We Are

Indigo Pharmacy Group is an innovative and rapidly growing healthcare organization dedicated to transforming the way healthcare services are delivered. With multiple locations across the Lower Mainland, we provide comprehensive patient-centered care through a collaborative model that integrates pharmacy services, specialty clinics, and community healthcare programs.

We are committed to improving access to care, enhancing patient outcomes, and building meaningful relationships with the communities we serve.

What sets Indigo Pharmacy Group apart is our barrier-breaking spirit and commitment to innovation. We continuously seek new opportunities to expand services, develop creative healthcare solutions, and empower our team members to make a meaningful impact on patient care. We foster a culture of collaboration, professional growth, and leadership, where initiative is encouraged and every team member contributes to the success of our organization.

Job Details:

As we continue to grow, our mission remains the same: delivering exceptional, compassionate care while building healthier communities and creating opportunities for healthcare professionals to thrive. The Health Care Program Assistant acts as a single point of contact resource in communicating with health care practitioners and patients. This position delivers seamless, high-quality service and support to patients and physicians through assistance with private and provincial drug plan navigation.

Duties:

  • Liaise with assigned health care practitioners (HCPs) and report to those HCPs on the status of assigned patients.
  • Complete and coordinate reimbursement navigation and administrative services on behalf of patients with public and private payers, including management of prior authorizations under the supervision of Pharmacists.
  • Provide exemplary customer service, especially via phone.
  • Create and maintain accurate patient records
  • Enter data accurately into various systems

Qualifications

  • Previous work experience in community pharmacy is strongly preferred
  • Proficient in Kroll Pharmacy Software preferred
  • Strong communication skills, excellent telephone etiquette, a keen eye for accuracy and the ability to quickly evaluate and respond to an array of inquiries
  • Knowledge of Canadian drug reimbursement landscape considered an asset
  • Knowledge of computer environments and basic computer programs (MS Office, Google).
  • Ability to organize workflow and manage time effectively to meet client and customer deadlines with accurate transaction and process documentation.
  • Capacity to work in a team environment and support co-workers.

Pay: $19.00-$24.00 per hour

Benefits:

  • Extended health care
  • On-site parking
  • Paid time off

Work Location: In person

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