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Medical Office Assistant jobs in Burlington, ON

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    • Manage day-to-day medical office administration, including scheduling, patient records, referrals and follow-up.
    • View all ELM Medicine jobs - Burlington jobs
    • Salary Search: Medical Office Assistant salaries in Burlington, ON
    • As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative…
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    • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
    • 5 days per week, Monday-Friday.
    • The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of…
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    • Excellent communication skills and the ability to interact with patients and other staff members in a professional manner.
    • Must be fluent in English.
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Job Post Details

Medical Office Assistant
ELM Medicine
Burlington, ON L7L 5H6
•
Hybrid work
$25 an hour
Part-time, Permanent
Apply now

Job details

$25 an hour
Paid time off, On-site parking
Part-time, Permanent
Hybrid work in 5063 North Service Road, Burlington, ON L7L 5H6

Full job description

ELM Medicine is seeking an experienced, organized and mature Medical Administrative Office Assistant to support the physician and ensure the smooth and efficient operation of the clinic.

This is a hands-on role for someone who is confident managing responsibilities independently, exercising sound judgment and taking ownership of their work with minimal supervision.

The successful candidate will bring strong medical office experience, professional discretion and the ability to balance compassionate patient service with the operational needs of a medical practice.

Key Responsibilities

  • Manage day-to-day medical office administration, including scheduling, patient records, referrals and follow-up.
  • Maintain accurate documentation using Accuro EMR.
  • Manage patient communications and inquiries professionally.
  • Support efficient clinic operations and maintain organized administrative workflows.
  • Prioritize competing demands, resolve routine issues and ensure responsibilities are completed reliably.
  • Recognize when matters require physician direction or authorization.

The Ideal Candidate

We are looking for someone who:

  • Has sound judgment, professional confidence and a mature approach to their work.
  • Works independently and takes initiative without requiring constant supervision.
  • Demonstrates accountability, reliability and follow-through.
  • Balances empathy and compassion with appropriate professional boundaries.
  • Can manage challenging patient interactions calmly and professionally.
  • Understands the importance of confidentiality, discretion and consistent application of clinic policies.
  • Accepts feedback and works collaboratively while taking ownership of their responsibilities.

We value someone who knows how to be helpful to patients without overpromising, take initiative without overstepping their authority, and work independently while recognizing when guidance is needed.

Qualifications

  • Two-year Community College diploma in Medical Office Administration, or equivalent education and experience.
  • Minimum two years of recent medical administrative experience.
  • Hands-on experience with Accuro EMR is required.
  • Strong understanding of medical office workflows and administrative processes.
  • Excellent communication, organizational and computer skills.
  • Demonstrated ability to prioritize, problem-solve and work independently.

Pay: $25.00 per hour

Expected hours: 20.0 per week

Benefits:

  • On-site parking
  • Paid time off

Work Location: Hybrid remote in Burlington, ON L7L 5H6

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