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Medical Office Assistant jobs in Alberta

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    • Familiarity with administrative tasks such as scheduling and patient management, both on the telephone and in person.
    • Experience with the HealthQuest platform.
    • Communicate with patients by phone/email in a timely, supportive way.
    • Guide patients through surgical preparation and follow-up care.
    • · Mark patients’ as arrived upon time of check-in, contact patients who have not checked in at the time of their appointment.
    • Patient Reception and Check-In:.
    • Invoicing and following up on payments from patients and insurance companies.
    • Use communication tools as required to handle patients with paperwork, rules of…
    • Answer phone calls and assist patients with inquiries.
    • Greet and check in patients in a professional and friendly manner.
    • Maintain and update patient records.
    • May be asked to assist the medical team with additional tasks such as rooming patients, taking histories, and assisting with procedures in a limited capacity.
    • Upon arriving to work in the morning, you will provide direct clinical care to patients on 20 or 40 minute appointments..
    • Sick leave and bereavement leave.
    • Participate in interdisciplinary care planning if the patient’s condition affects or is affected by other systemic health issues.
    • Welcome patients into the clinic in a friendly manner.
    • Provide direction and information as required to in-office patients and collect required health…
    • Prepare patients for specialized Dry Eye, Myopia Management, and Specialty Contact Lens appointments.
    • Schedule appointments and manage daily patient flow.
    • This role is responsible for managing referrals, performing patient triage, coordinating appointments, maintaining accurate records, and ensuring patients…
    • Administrative tasks such as scheduling appointments, verifying insurance coverage, using electronic medical records, ordering products, responding to emails,…
    • Coordinate patient appointments and recall system.
    • Communicate with patients regarding hygiene visits and treatment plans.
    • We’re looking for someone who is: An excellent communicator Detail-oriented, organized, and has great time management skills Independent & self-motivated …
    • Greet patients and coordinate appointments.
    • Calm, approachable, and confident working closely with patients.
    • Ability to adapt to different patient needs.
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Job Post Details

Medical Office Assistant - job post

Dr. Jeff Shmoorkoff
9509 156th Street NW, Edmonton, AB T5P 4J5
$18–$21 an hour - Permanent, Full-time

Job details

Pay

  • $18–$21 an hour

Job type

  • Permanent
  • Full-time

Location

9509 156th Street NW, Edmonton, AB T5P 4J5

Benefits

Pulled from the full job description

  • On-site parking

Full job description

Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our team of a Family Physician and Registered Nurse. The ideal candidate will play a vital role in ensuring the smooth operation of our medical office, providing essential support to both patients and the healthcare professionals. This position requires strong administrative skills, familiarity with medical terminology, and experience in managing electronic medical records.

Duties

  • Greet patients and visitors at the front desk, ensuring a welcoming environment.
  • Schedule appointments and manage the calendar for healthcare providers.
  • Maintain patient records by updating information in electronic medical records systems such as HealthQuest and MedAccess.
  • Assist with insurance verification and processing patient information.
  • Handle incoming calls, emails, and correspondence in a professional manner.
  • Prepare and organize patient charts for upcoming appointments.
  • Manage administrative tasks such as filing, faxing, and data entry.
  • Collaborate with other office staff to ensure efficient workflow.

Skills

  • Proficiency in using electronic medical records systems (experience with HealthQuest and MedAccess is mandatory).
  • Strong understanding of medical terminology and office procedures.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Experience working in a medical office setting is highly desirable. Reprocessing instruments (cleaning and autoclaving) would be a strong asset.
  • Strong organizational skills with attention to detail.
  • Familiarity with administrative tasks such as scheduling and patient management, both on the telephone and in person.

Join our team as a Medical Office Assistant where you will contribute to delivering exceptional patient care while enhancing your professional skills within a supportive environment.

Pay: $18.00-$21.00 per hour

Benefits:

  • On-site parking

Application question(s):

  • Experience with the HealthQuest platform.

Experience:

  • Medical Office Assistant: 1 year (preferred)

Licence/Certification:

  • MOA Certification (required)

Work Location: In person

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