Medical Office Assistant jobs in Airdrie, AB

Pureform Radiology is a boutique provider of community based Diagnostic Imaging services in Calgary and Airdrie. We currently provide X-ray, Ultrasound, Mammography, Bone Mineral Densitometry, Pain Management Injections including Fluoroscopy (Airdrie & Macleod location only) and Ultrasound Guided injections, and Biopsies.

We work with over fourteen Radiologists to provide a range of sub-specialties including: General Imaging, MSK, Intervention, Breast Imaging, Specialty Pediatrics and more.

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The Opportunity

Position: Medical Office Assistant

Location: 105 Main St N #20, Airdrie, AB T4B 0P7

Employment Type: Full-time

Start Date: November 2026

Additional Information: Full-time, Extended Health and Dental Benefits, Flexible Spending Account, Vacation, PTO, RRSP Matching Program

Position Overview & Responsibilities:

Reporting to the Clinic Manager, you will be a part of the front desk team and the first point of contact for in patient care. Responsibilities include checking in scheduled appointments, processing walk in x-rays, taking payments for out of country patients, immigration, patients pay exams and interventional injectable medications. Scheduling walk in patients for their future appointments, walking patients to the change room to prepare for exams, preparing interventional paperwork for upcoming procedures, Trophon training for sterile EV reprocessing, daily sanitization, stocking inventory and other tasks as required.

Responsibilities:

• First impression to welcome and assist patients in person.
• Triage patients arriving for scheduled exams, walk-in x-rays and patients that need to schedule appointments for future exams.
• Process payments (for Out of Country, Immigration or Interventional services).
• Acquisition of any patients (EHR) relevant to exam booked.
• Attention to detail is an asset for confirming identity, referral requirements, exam information and billing.
• Calling referring clinic to clarify any discrepancies on requisition.
• Manage office supplies and ensure the clinic environment is tidy and welcoming.
• Patient assisting/coordinating – Taking patient to the change room or secondary waiting. areas. Explaining prep requirements such as changing into a gown or completing forms.
• Adapting to schedule adjustments, such as handling delays, supporting staff, adjusting exam times, rebooking patients and communicating changes promptly to ensure smooth operation of clinic setting.
• Preparing interventional paperwork.
• Trophon training for sterile EV reprocessing.

Qualifications & Skills:

• 1 – 2 years of booking and medical administration experience is required.
• Must have strong clerical skills including experience and understanding with booking patient appointment processes and general procedure knowledge.
• Must have excellent customer service skills including:
• Strong effective communication
• Proactive mindset
• Adaptability
• Critical thinking
• Emotional intelligence leading with empathy.
• Must have reliable transportation to the Macleod Trail Clinic location.
• Exceptional team player.

Working Conditions:

• This position operates in a clinical office environment.
• May involve occasional exposure to sensitive patient information and interaction with diverse patient populations.

Pureform is an equal opportunity employer who is committed to providing employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability.

Job Type: Casual

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off

Application question(s):

• What are your salary expectations for this role?

Work Location: In person