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    • The Health Care Program Assistant acts as a single point of contact resource in communicating with health care practitioners and patients.
    • Medical office assistant: 1 year (required).
    • Holiday coverage between office assistants allows for flexibility in time off.
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    • Processing referrals and completing medical forms.
    • Managing electronic medical records (EMR).
    • Previous experience in a medical clinic is preferred.
    • Maintain inventory of medical and office supplies.
    • Manage office correspondence, including email, fax, referrals, and incoming medical reports.
    • Maintain accurate patient records within the electronic medical record system.
    • Process referrals, requisitions, and medical documentation.
    • Previous experience in a medical office setting is an asset.
    • Manage office emails and messages from doctors.
    • Medical office: 1 year (required).
    • Experience in the medical field.
    • Perform tasks transmitted via the electronic medical record (EMR).
    • 1-2 years of experience in a similar position or in office…
    • MOA certificate or relevant medical office experience preferred.
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    • Répondre à leurs questions et leur expliquer les différentes options disponibles pour leurs conditions.
    • Faire un plan de traitement en lien avec leurs attentes…
    • Connaissance d’un dossier médical électronique (DME), un atout.
    • Poste à temps partiel : entre 25 h et 30 h par semaine, de jour , du lundi au vendredi.
    • _A great opportunity to enter into the healthcare field and work with a leading medical group.
    • This is a permanent part-time position (1-3 days a week),…
    • Previous experience in a medical office setting.
    • Medical Office Administration (MOA) diploma including a course in medical terminology;
    • Experience as a medical administrative assistant is an asset.
    • Proven knowledge of medical terminology.
    • Medical administrative assistant : 1 year (required).
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Job Post Details

Healthcare Program Assistant - job post

Indigo Pharmacy
447 East Columbia Street, New Westminster, BC V3L 3X4
$19–$24 an hour - Permanent, Full-time

Job details

Pay

  • $19–$24 an hour

Job type

  • Permanent
  • Full-time

Location

447 East Columbia Street, New Westminster, BC V3L 3X4

Benefits

Pulled from the full job description

  • Paid time off
  • Extended health care
  • On-site parking

Full job description

Who We Are

Indigo Pharmacy Group is an innovative and rapidly growing healthcare organization dedicated to transforming the way healthcare services are delivered. With multiple locations across the Lower Mainland, we provide comprehensive patient-centered care through a collaborative model that integrates pharmacy services, specialty clinics, and community healthcare programs.

We are committed to improving access to care, enhancing patient outcomes, and building meaningful relationships with the communities we serve.

What sets Indigo Pharmacy Group apart is our barrier-breaking spirit and commitment to innovation. We continuously seek new opportunities to expand services, develop creative healthcare solutions, and empower our team members to make a meaningful impact on patient care. We foster a culture of collaboration, professional growth, and leadership, where initiative is encouraged and every team member contributes to the success of our organization.

Job Details:

As we continue to grow, our mission remains the same: delivering exceptional, compassionate care while building healthier communities and creating opportunities for healthcare professionals to thrive. The Health Care Program Assistant acts as a single point of contact resource in communicating with health care practitioners and patients. This position delivers seamless, high-quality service and support to patients and physicians through assistance with private and provincial drug plan navigation.

Duties:

  • Liaise with assigned health care practitioners (HCPs) and report to those HCPs on the status of assigned patients.
  • Complete and coordinate reimbursement navigation and administrative services on behalf of patients with public and private payers, including management of prior authorizations under the supervision of Pharmacists.
  • Provide exemplary customer service, especially via phone.
  • Create and maintain accurate patient records
  • Enter data accurately into various systems

Qualifications

  • Previous work experience in community pharmacy is strongly preferred
  • Proficient in Kroll Pharmacy Software preferred
  • Strong communication skills, excellent telephone etiquette, a keen eye for accuracy and the ability to quickly evaluate and respond to an array of inquiries
  • Knowledge of Canadian drug reimbursement landscape considered an asset
  • Knowledge of computer environments and basic computer programs (MS Office, Google).
  • Ability to organize workflow and manage time effectively to meet client and customer deadlines with accurate transaction and process documentation.
  • Capacity to work in a team environment and support co-workers.

Pay: $19.00-$24.00 per hour

Benefits:

  • Extended health care
  • On-site parking
  • Paid time off

Work Location: In person

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