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    • We’re looking for a part-time/casual Customer Success Associate with medical secretary background and EMR experience to support our growing clinician and…
    • Understanding of basic medical terminology and clinic workflows.
    • Minimum 3 years’ experience in a medical clinic, hospital, or healthcare setting.
    • Hours of Work:* Full-Time.
    • Infini Health is a leading multidisciplinary pain management and sports medicine center, specializing in musculoskeletal,…
    • Familiarity with medical terminology and medical office procedures.
    • Previous experience working in a medical office is an asset.
    • Experience in a medical or clinical setting is an asset.
    • This role is designed to support multiple areas of the clinic, with final placement based on the…
    • Previous experience in a medical office Assistant with Oscar software setting is preferred.
    • This position requires strong communication skills, attention to…
    • You will work closely with the physician and alongside another part-time medical office assistant.
    • Do you have previous medical-office or EMR experience?
    • Maintain inventory of medical and office supplies.
    • Manage office correspondence, including email, fax, referrals, and incoming medical reports.
    • Experience working in a medical office or dental receptionist experience is a plus.
    • Manage office supplies and inventory.
    • Assist in patient care, including gathering medical history and carry out preliminary testing.
    • Maintain accurate and up-to-date medical records using electronic…
    • The medical offices regularly inform the Division of opportunities available within their clinics.
    • Medical office Assistant Certificate (preferred).
    • We have one full time and one part time physician.
    • Experience with plexia EMR a plus.
    • Familiarity with medical terminology, and office administrative procedures/concepts.
    • 2+ years’ related office experience.
    • A Grade 12 diploma (minimum).
    • Prior work in a healthcare setting e.g. medical office.
    • Knowledge of general office procedures.
    • Proficient in use of computers and other office equipment.
    • Previous experience in medical or dental office settings is a plus but not required.
    • Support medical office operations if applicable, including patient check-in…
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Medical Secretary/Administrator
QuickChart Inc.
Greater Sudbury, ON P3E 3Z9
•
Hybrid work
$25–$35 an hour
Part-time, Casual, Full-time
Apply now

Job details

$25–$35 an hour
Part-time, Casual, Full-time
Hybrid work in 2120 Regent Street, Greater Sudbury, ON P3E 3Z9

Full job description

QuickChart is a Canadian healthcare technology company building AI-powered tools to streamline clinical documentation and workflows. We’re looking for a part-time/casual Customer Success Associate with medical secretary background and EMR experience to support our growing clinician and healthcare organization customer base.

The role will include:

  • Providing responsive customer support and troubleshooting technical issues
  • Conducting product demonstrations for prospective and existing customers
  • Onboarding individual clinicians, clinics, and organizational accounts
  • Assisting customers with QuickChart setup, configuration, and workflow optimization
  • Supporting EMR and other software integrations
  • Escalating technical issues and working closely with our development and operations teams
  • Helping identify customer feedback and opportunities to improve the QuickChart experience
  • Acting to help onboarding and manage groups, clinics and institutions

The ideal candidate is personable, organized, comfortable with technology, and able to communicate clearly with healthcare professionals. Experience in healthcare, medical administration, customer success, or health technology is required.

Interested candidates should email a brief statement and their CV to joel@quickchart.ca

Pay: $25.00-$35.00 per hour

Expected hours: 10.0 – 20.0 per week

Work Location: Hybrid remote in Greater Sudbury, ON P3E 3Z9

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