Medical Office Assistant, Volunteer jobs in Toronto, ON

Job Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will possess excellent communication skills, a strong understanding of medical and dental office procedures, and the ability to provide exceptional front desk support. As a Medical Receptionist, you will serve as the first point of contact for patients, ensuring smooth administrative operations and delivering a welcoming experience. Your role is vital in maintaining efficient office workflows and supporting healthcare providers in delivering quality patient care.

Responsibilities

• Greet patients warmly and assist them with check-in and check-out procedures in a courteous, professional manner.
• Manage multi-line phone systems to handle appointment scheduling, patient inquiries, and general office communication efficiently.
• Maintain accurate patient records using electronic medical records systems such as Jane app and HCAI, ensuring confidentiality and compliance with privacy regulations.
• Verify insurance information, process billing, and handle payment transactions accurately.
• Schedule appointments, follow-up visits, and coordinate patient flow to optimize clinic operations.
• Assist with administrative tasks including data entry, filing, and managing correspondence related to medical and dental practices.
• Support the clinical team by preparing necessary documentation and ensuring all office supplies are stocked and organized.

Qualifications

• Prior experience working as a medical receptionist or in a medical office setting is highly preferred.
• Proficiency with electronic health record systems such as Jane app is essential.
• Strong knowledge of medical terminology to accurately interpret patient information and documentation.
• Demonstrated experience with office management tasks including multi-line phone systems, appointment scheduling, and billing processes.
• Excellent organizational skills with attention to detail in maintaining patient records and administrative paperwork.
• Effective communication skills to interact professionally with patients, staff, and healthcare providers.
• Previous experience in dental office environments or familiarity with dental practice workflows is advantageous but not mandatory.

Join our team to provide outstanding administrative support that enhances patient experiences while contributing to the efficient operation of our healthcare facility!

Pay: $18.00-$24.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• Company events
• Flexible schedule
• On-site parking

Work Location: In person