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Medical Office Assistant, Volunteer jobs in Calgary, AB

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    • (Preference will be given to applicants with an AEC / DEP or Skilled Trade Certificate or Diploma).
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    • Ordering supplies, managing volunteers and other office needs.
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    • Conducts patient appointments and takes medical histories.
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    • Knowledge of medical terminology relevant to dentistry.
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Job Post Details

Medical Office Assistant - job post

Westbrook Medical Clinic
1610 37th Street SW, Calgary, AB
$19.50–$22.00 an hour - Permanent, Full-time

Job details

Pay

  • $19.50–$22.00 an hour

Job type

  • Permanent
  • Full-time

Location

1610 37th Street SW, Calgary, AB

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program
  • Extended health care
  • Company events

Full job description

Westbrook Medical Clinic is looking to fill an important position for their busy family practice and walk in medical clinic. We focus on high-quality, patient centred health care. The successful applicant will be a warm, efficient and organized person who has previous experience in a multi-doctor medical office and a demonstrated proficiency working in an EMR system.

Westbrook Medical Clinic is a well-established clinic with a close knit team! The team consists of 3 family doctors, 1 psychiatrist, 4 medical office assistants and the clinic director.

Key Responsibilities:

  • Functions as a part of a multi-disciplinary team providing professional, organized, courteous and efficient service to the patients.
  • Greeting, processing and assisting patients.
  • Updating and verifying correct patient information in our Electronic Medical Record (EMR) system.
  • Managing patient appointments using the EMR.
  • Answering phones and contacting patients to answer routine questions, verifying appointment times or directing them to the appropriate program or staff member and document all patient interactions in EMR.
  • Triaging calls, and relay messages in a timely manner.
  • Process billing and patient payments and closing out of daily cash.
  • Scanning, linking and verifying medical information in patient charts.
  • Preparation of exam rooms including adherance to sanitization protocols.
  • Maintaining patient confidentiality and abiding by the Health Information Act (HIA) regarding handling personal and medical information.
  • Routine medical office duties including filing, mail handling, fax, completion of scheduled pickups/deliveries when required.

Preferred Skills and Attributes:

  • Excellent interpersonal and communication skills.
  • Intermediate level verbal and written English
  • Superior organizational abilities
  • Strong attention to detail.
  • Excellent time management skills.
  • Demonstrated proficiency in the use of computers, data entry and typing skills.
  • Demonstrated ability to work effectively independently and within a team.
  • Demonstrated critical thinking and superior communication skills.
  • Ability to deliver exceptional customer service.
  • Knowledge of medical terminology.

Education:

  • High school diploma required. (Preference will be given to applicants with an AEC / DEP or Skilled Trade Certificate or Diploma)

Qualifications and Experience:

  • 1+ years of Medical office related experience
  • Experience using EMR systems

Location: 1610 37 Street SW, Calgary, AB T3C 3P1

Work Remotely

  • No

Job Types: Full-time, Permanent

Pay: $19.50-$22.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Application question(s):

  • What medical facilities/clinics have you worked at in the past 2 years? (Physiotherapy and esthetics clinics do not qualify as a medical clinic in this case)
  • Do you have experience using EMR systems? If yes, which one(s)?

Education:

  • DCS / DEC (required)

Experience:

  • Family practice (dental and physio do not meet requirement): 2 years (preferred)

Language:

  • Intermediate to Advanced English (required)

Location:

  • Calgary, AB (required)

Work Location: In person

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