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Medical Office Assistant, Receptionist jobs in Calgary, AB

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    • Previous experience in customer service, billing, collections, administration, or an office support role is preferred.
    • (Preference will be given to applicants with an AEC / DEP or Skilled Trade Certificate or Diploma).
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    • Schedule appointments and assist with general office coordination.
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    • Previous experience in dental assisting or as a dental receptionist is preferred.
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    • Calgary, AB T3M 2J6: reliably commute or plan to relocate before starting work (required).
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    • Refer patients to ophthalmology or other medical professionals when specialized care is needed.
    • Work collaboratively with opticians, ophthalmic assistants,…
    • Conducts patient appointments and takes medical histories.
    • Performs tasks delegated by a Physician or Manager.
    • This is a full-time position.
    • Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and…
    • The incumbent works in generally agreeable conditions such as those found inside offices or equivalent work areas.
    • Keeps the reception area clean and organize.
    • Previous experience working in a medical office or similar administrative role is preferred.
    • Schedule appointments and manage the office calendar.
    • Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
    • Arrange messenger service as needed.
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Job Post Details

Receptionist/billing specialist - job post

Ali Velji Insurance and Financial Servic
12 Royal Vista Way NW, Calgary, AB
$35,000–$50,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $35,000–$50,000 a year

Job type

  • Full-time

Location

12 Royal Vista Way NW, Calgary, AB

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Company events
  • On-site parking

Full job description

About the Agency

Ali Velji Insurance Agency, Desjardins Insurance Agent, is committed to helping individuals, families, and businesses protect what matters most. We pride ourselves on delivering exceptional customer service, personalized advice, and reliable insurance solutions. As our agency continues to grow, we are looking for a motivated professional who enjoys helping clients and keeping operations running smoothly.

Position Overview

We are seeking an Administrative Assistant and Billing Specialist to join our team. This role combines billing support, client outreach, and administrative responsibilities. You will work closely with clients to address billing inquiries, verify account information, obtain marketing consents, and ensure our records remain accurate and up to date.

The ideal candidate is organized, comfortable speaking with clients by phone, detail-oriented, and passionate about delivering outstanding customer service.

Key Responsibilities- Billing Support

  • Respond to client billing inquiries via phone, email, and in person.
  • Explain billing processes, payment options, and account details.
  • Assist with payment arrangements and resolve billing discrepancies.
  • Follow up on outstanding balances and payment-related concerns.

Client Outreach & Record Verification

  • Contact existing clients to verify and update personal and policy information.
  • Obtain and document marketing and communication consents in accordance with company policies and regulatory requirements.
  • Review client records to ensure accuracy, completeness, and compliance.
  • Identify opportunities to improve client contact information and communication preferences.

Administrative Support

  • Maintain accurate client records and documentation.
  • Assist with data entry, file management, and administrative reporting.
  • Support the agency team with day-to-day office operations.
  • Manage inbound communications and ensure client requests are handled promptly.

Customer Service Excellence

  • Build strong relationships with clients through professional, friendly, and proactive communication.
  • Deliver exceptional service while maintaining confidentiality and professionalism.
  • Help create a positive client experience that reflects our agency's values and commitment to service.

Qualifications

  • Previous experience in customer service, billing, collections, administration, or an office support role is preferred.
  • Strong verbal and written communication skills.
  • Comfortable making outbound client calls and handling sensitive conversations professionally.
  • Exceptional attention to detail and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office (Outlook, Word, Excel) and CRM or database systems.
  • Ability to work independently while contributing positively to a team environment.
  • Experience in the insurance or financial services industry is considered an asset.

What We Offer

  • Competitive compensation.
  • Supportive and collaborative team environment.
  • Opportunities for professional growth and development.
  • Comprehensive training and ongoing support.
  • The opportunity to make a meaningful impact on client experiences every day.

How to Apply

If you are a detail-oriented professional who enjoys helping people, building client relationships, and keeping information accurate and organized, we'd love to hear from you.

Please submit your resume and a brief cover letter outlining why you'd be a great fit for our team.

Ali Velji Insurance and Financial Services Inc.
Desjardins Insurance Agent
Calgary, AB (Royal Oak)

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

Pay: $35,000.00-$50,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Application question(s):

  • Successful candidates will need to provide a clean drivers abstract and credit verification

Location:

  • Calgary, AB (preferred)

Work Location: In person

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