Medical Office Assistance jobs in Oshawa, ON

Medical Receptionist / Administrative Assistant (Temporary)

The Ear & Audiology Clinic Inc.
Location: Oshawa, Ontario — In person
Hours: Monday to Friday, 9:00 AM – 5:00 PM
Job Type: Temporary, with potential for permanent full-time employment
Compensation: Competitive, based on experience

About Us

The Ear & Audiology Clinic Inc. is an independent, family-owned audiology clinic providing hearing assessments, hearing aid services, and ear-wax removal services. We are looking for a friendly, organized, and dependable receptionist to support our daily operations at our Oshawa location.

This is an excellent opportunity for someone who enjoys working with patients, managing administrative responsibilities, and contributing to a welcoming healthcare environment. For the right candidate, there may be an opportunity to transition into a permanent full-time position.

Key Responsibilities

• Answer incoming phone calls and respond to patient inquiries professionally.
• Schedule, confirm, reschedule, and cancel patient appointments.
• Manage appointment calendars and coordinate bookings efficiently.
• Greet patients and provide a welcoming front-desk experience.
• Process invoices, payments, receipts, and billing-related administrative tasks.
• Maintain accurate patient records and update information in the clinic's booking system.
• Respond to emails and follow up with patients as required.
• Coordinate referrals, appointment reminders, and other administrative follow-ups.
• Maintain patient confidentiality and handle personal health information appropriately.
• Assist with general office administration and ensure the reception area runs smoothly.

Qualifications and Skills

• Previous experience in medical reception, healthcare administration, or a similar customer-service role is preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Comfortable answering multiple phone calls and managing competing priorities.
• Basic computer skills, including email, data entry, and appointment scheduling.
• Familiarity with medical billing, invoicing, or electronic medical records is an asset.
• Professional, courteous, patient-focused, and reliable.
• Ability to work independently and as part of a small team.
• Commitment to maintaining confidentiality and protecting patient information.

What We Offer

• A supportive, professional, and patient-focused work environment.
• Consistent weekday hours at our Oshawa clinic.
• An opportunity to gain experience in the audiology and healthcare sector.
• Potential to transition into a permanent full-time position based on performance and the clinic's ongoing needs.

How to Apply

Please submit your resume through Indeed, highlighting your relevant reception, administrative, or healthcare experience.

We look forward to hearing from candidates who are organized, dependable, and passionate about providing excellent patient service.

Job Type: Temporary, with potential for permanent employment
Work Location: In person, Oshawa, Ontario

Pay: $18.00-$20.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• On-site parking

Work Location: In person