Medical Office Administrator jobs in Winnipeg, MB

Medical Office Administrator

Why Choose CPAP Machines Canada?

Who We Are:

CPAP Machines Canada is a growing, successful, and leading National CPAP Company. As a leader in Sleep Apnea therapy, it is our responsibility to provide education, therapy, on-going support, and excellence in all client care and experience.

Located within the Greater Toronto Area, and Manitoba, we are currently hiring an Office Administrator for a Permanent Full Time position to join our team.

Our Mission:

Our mission is to Help Canadians Sleep Better and to provide Canada’s widest selection of CPAP therapy equipment available at the lowest prices in Canada while delivering best-in-class customer satisfaction. As a team member, you will play an integral part in making this happen.

Our Team and Culture:

Working in a safe and engaging environment, our team’s top priority is positive patient outcomes. The success of our company has been, and will continue to be, due to our expert team members. We choose people who are aligned with our mission and values and strive to maintain the highest quality care and service for our patients. We take pride in providing growth opportunities, both professionally and personally for all our employees.

Main Responsibilities:

• Greeting patients with a smile in person or via phone or email, assessing needs, and coordinating care with medical team
• Review of telephone, fax, mail and email messages including charting and physician notification in a friendly and efficient manner
• Providing high quality patient service
• Efficiently managing and preparing all paperwork, including billing through OHIP and private insurance companies
• Preparation and maintenance of patient charts, including the orderly filing of all results and correspondences received
• Maintaining adequate stock of inventory and supplies
• Following up with patients and service providers via fax, email, and phone
• Coordinate the scheduling of appointments for clinical and other medical services
• Coordinate appointment reminders and payment deadlines
• Forwards information to other physicians respecting patient confidentiality and privacy including retrieval of release of information documents as necessary
• Management of government billing

Preferred Skills and Abilities:

• 3-5 years of office management related experience preferably working within a clinic/health environment or retail environment and/or customer service experience
• Great amount of patience and maturity is required to provide patient education to people who may have little understanding of their diagnosis and required therapy.
• Demonstrated ability to make decisions, exercise good judgment, discretion and initiative when dealing with confidential information and/or in responding to inquiries
• Strong attention to detail, and an ability to learn fast and perform in a fast-paced environment.
• Superior verbal communication and interpersonal skills are required with a strong and clear command of the English and French Languages
• The ability to speak a second language is an asset. Please indicate the second language, if any, on your resume.
• Great telephone manners are a must.
• Experience in Sales or Customer Service is an asset

What we offer

In addition to fair and competitive compensation and the joy of working for an ethical, reputable, positive company we offer:

• Fun, Healthy, Professional and Happy work environment
• Challenging careers that impact patient care and the opportunity to constantly learn
• A voice in Employee Surveys
• Regular performance reviews
• Regular Salary Reviews
• Comprehensive Group Family Benefits
• Paid sick days
• Companywide Activities
• Wellness programs focused on employees

Interested candidates, please submit your resume for this position by email.

Job Types: Full-time, Permanent

Pay: $40,000.00-$42,000.00 per year

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• RRSP match

Work Location: In person