Medical Office Administrator jobs in Winnipeg, MB

MEDICAL OFFICE ADMINISTRATIVE SPECIALIST

Pure Lifestyle is a rapidly growing, collaborative healthcare organization committed to providing exceptional, patient-centered care through an integrative approach to health and wellness. Our services encompass Fitness and Sport Science, Physiotherapy, Allied Health Services, and Medicine.

Our team is passionate about the work we do and dedicated to helping transform the way individuals approach their personal healthcare. We are guided by a strong set of core values: creating a caring workplace, working collaboratively as a team, putting our patients first, and supporting our employees in achieving their full potential!

We are currently seeking an exceptional Medical Office Administrative Specialist to join our team on a full-time basis to cover an 18-month maternity leave. The ideal candidate is organized, professional, highly adaptable, and thrives in a fast-paced healthcare environment.

ROLES AND RESPONSIBILITIES:

• Schedule, coordinate, and manage patient appointments
• Answer and manage inbound and outbound telephone calls in a professional and courteous manner
• Provide patients with general information and support while maintaining a high standard of customer service
• Process and verify private health insurance coverage and benefits
• Process referrals and assist with the administrative coordination of patient care
• Complete administrative duties including scanning, faxing, filing, and document management
• Maintain accurate, organized, and up-to-date patient records
• Assist with the coordination and organization of medical documentation
• Monitor inventory levels and coordinate ordering of office and medical supplies
• Support physicians, nurses, and other healthcare professionals with day-to-day administrative needs
• Maintain patient confidentiality and adhere to privacy policies at all times
• Contribute to a positive, collaborative, and professional workplace environment
• Assist with rooming patients, including escorting patients to appropriate treatment areas and ensuring rooms are properly prepared between appointments

SKILLS AND QUALIFICATIONS:

• Medical Office Administration certification is preferred
• 2–3 years of experience in healthcare administration or a related field is preferred
• Experience with Jane and Input Health scheduling systems is considered an asset but is not required
• Ability to efficiently manage and navigate multiple booking and scheduling systems
• Proficiency with medical software and Microsoft Office, with the ability and willingness to learn new programs and technology
• Excellent verbal and written communication skills
• Strong interpersonal and customer-service skills
• Excellent organizational and time-management abilities
• Strong attention to detail and accuracy
• Demonstrated problem-solving and decision-making skills
• Ability to follow instructions and effectively support the needs of physicians, nurses, and other healthcare professionals
• Ability to manage confidential and sensitive information with professionalism and discretion
• Ability to work independently while also contributing effectively as part of a team
• Ability to remain calm, professional, and adaptable in a fast-paced and changing environment
• Additional language proficiency is considered an asset but is not required

WHAT WE OFFER:

· 40 hours per week (Monday-Friday)

· Complimentary gym use

· Health Spending Account after probation period

· Benefits Package after probation period

· Matching RRSP Program

· Paid mandatory statutory holidays

Pay: $35,360.00-$45,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Education:

• Secondary School (required)

Experience:

• Front desk: 2 years (required)
• Administrative: 2 years (required)

Work Location: In person