Medical Office Administrator jobs in Vernon, BC

Silver Star Animal Care Clinic is a progressive, privately owned veterinary hospital dedicated to providing exceptional patient care, outstanding client service, and creating a workplace where people love coming to work.

As our clinic continues to grow, we are looking for an experienced Office Manager/ Practice Manager to join our leadership team. This is an exciting opportunity for someone who enjoys building efficient systems, leading people, solving problems, and helping a business thrive.

This role goes far beyond administration. You'll work closely with the owner to oversee the day-to-day operations of the clinic, support our team, improve workflows, and help shape the future of our practice.

What You'll Do

As our Office Manager, you'll oversee the day-to-day operations of the clinic while helping our team, systems, and business continue to grow.

Leadership & Human Resources

• Lead recruitment, hiring, onboarding, training, scheduling, and employee development.
• Foster a positive, accountable workplace culture through coaching, performance management, and team engagement.
• Coordinate staff meetings, continuing education, and HR administration.

Operations & Business Management

• Oversee daily clinic operations and identify opportunities to improve efficiency, communication, and workflow.
• Develop and maintain policies, procedures, and standard operating procedures.
• Coordinate projects, contractors, vendors, and facility maintenance.
• Provide support to reception and client care during busy periods when needed.

Finance & Administration

• Process payroll, scheduling, bookkeeping support, bank and payment reconciliations, and assist with budgeting and financial reporting.
• Communicate regularly with our accountant, bookkeeper, suppliers, and other business partners.

Marketing, Technology & Growth

• Help coordinate marketing initiatives, social media, website updates, and community outreach.
• Support practice management software, technology, and operational improvements.
• Take ownership of special projects that improve the clinic, team, and client experience.

Safety & Compliance

• Ensure compliance with WorkSafeBC, employment standards, and veterinary regulatory requirements while maintaining a safe and organized workplace.

What We're Looking For

• 2–4+ years of leadership or management experience.
• Strong organizational, communication, and problem-solving skills.
• Experience with hiring, payroll, scheduling, HR, and business administration.
• Comfortable managing multiple priorities and leading projects independently.
• Veterinary or healthcare experience is an asset, but not required.

If you're an organized, proactive leader who enjoys building great teams, improving systems, and making a meaningful impact, we'd love to hear from you.

Please submit your resume and a cover letter telling us about yourself, your leadership experience, and why you'd be a great fit for the Silver Star Animal Care Clinic team.

Pay: From $45,000.00 per year

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care

Work Location: In person