Medical Office Administrator jobs in Vancouver, BC

Dental Administrator – Full Time

English Bay Dental Group | Vancouver, BC

English Bay Dental Group is looking for an experienced, friendly and confident Dental Administrator to join our team on a full-time basis.

This is an important front-office role for someone who understands that every interaction matters. Every phone call, every new patient inquiry and every person who walks through the door is an opportunity to build trust, create a relationship and welcome someone into our practice family.

We are looking for someone who is warm, polished, organized and genuinely enjoys working with people.

What We’re Looking For

The ideal candidate will have:

• A minimum of 2 years of dental administration or dental practice management experience
• Experience using Tracker dental software strongly preferred
• Strong understanding of dental scheduling, treatment coordination and patient flow
• The ability to confidently manage incoming calls and new patient inquiries
• Strong communication skills and the ability to build rapport quickly
• A professional, friendly and welcoming approach
• The ability to identify opportunities to support patients in moving forward with treatment
• Strong organizational skills and attention to detail
• The ability to manage a busy front desk while maintaining a calm and positive patient experience

Your Role

You will be responsible for supporting the day-to-day administrative flow of the practice, including:

• Answering phones and responding to patient inquiries
• Booking and managing appointments
• Welcoming patients and creating a positive first impression
• Managing recalls and patient follow-up
• Supporting treatment coordination and helping patients understand next steps
• Maintaining accurate patient information in Tracker
• Supporting scheduling efficiency and practice flow
• Building strong relationships with both new and existing patients
• Helping convert new patient inquiries into booked appointments
• Working closely with the clinical and administrative team to create a seamless patient experience

Schedule Requirements

This is a full-time position and the successful candidate must be available to work all required shifts, including:

• Two evening shifts per week
• One Saturday shift
• Remaining shifts during regular weekday hours

Please apply only if you are able to commit to the full schedule.

Who Will Thrive Here

You understand that dental administration is about more than answering phones and booking appointments.

You know how to make patients feel comfortable, heard and valued. You can build trust quickly, communicate clearly and help patients feel confident about choosing and continuing care with our practice.

You are also commercially aware and understand that every inquiry represents an opportunity to grow the practice while providing excellent patient care.

If you are an experienced dental administrator who enjoys creating genuine relationships with patients and being an important part of a strong dental team, we would love to hear from you.

Pay: $28.25-$38.87 per hour

Expected hours: 40.0 per week

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Application question(s):

• How many years of dental administration experience do you have?
• Do you have experience with Tracker dental software?
• Are you available to work full-time, including two evening shifts per week and one Saturday shift?
• Have you worked with treatment coordination, recalls, insurance, collections, and managing a dental schedule?

Work Location: In person