Medical Office Administrator jobs in Toronto, ON

Our dental practice, located in North York, is seeking Dental Administrator. The focus of our practice is to serve individuals in our community with integrity and respect through the provision of high quality, patient-centered care.

Key Responsibilities:

• Manage patient scheduling and appointments to ensure efficient flow of patients.
• Oversee the office's daily operations, including answering phones, managing email communications, and handling patient inquiries.
• Handle patient concerns and complaints professionally and resolve issues in a timely manner.
• Ensure a high level of patient satisfaction and maintain positive relationships.
• Review patient intake forms and update medical histories when needed.
• Treatment planning & communication with patients about their treatment, coverage and financial alternatives
• Financial Management:
• Manage billing, insurance claims, and payment processing.
• Oversee the office’s financial operations, including patient billing, payroll, and expense tracking.
• Ensure compliance with insurance provider requirements and assist patients with billing inquiries.
• Compliance and Record Keeping:
• Ensure the office complies with all health regulations, HIPAA guidelines, and dental industry standards.
• Maintain accurate and confidential patient records, both electronic and paper-based.
• Assist with audits or inspections as required.
• Assist with patient retention efforts and encourage referrals.
• Stay updated on new technologies that can improve office efficiency.

Required Skills & Qualifications:

• Education: High school diploma required; associate or bachelor’s degree in healthcare administration or a related field is preferred.
• Experience: Previous experience in dental office.
• Skills: Strong organizational, leadership, communication, and problem-solving skills.
• Technical Skills: Familiarity with dental software and office equipment. Tracker Software.
• Attention to Detail: Accuracy in patient records, billing, and scheduling.

Desired Qualities:

• A friendly, approachable demeanor with excellent interpersonal skills.
• Ability to multitask and handle high-pressure situations.
• Strong knowledge of dental procedures and terminology is helpful.

This role ensures that the dental office operates effectively, providing a smooth experience for both patients and staff while maintaining a strong financial foundation.

Qualifications

• Previous experience in a dental office . 2+ years
• Familiarity with medical terminology related to dentistry is highly beneficial.
• Proficiency in using electronic records systems; experience with TRACKER .
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent interpersonal skills for effective communication with patients and team members.
• Ability to work collaboratively within a team while also being self-motivated.

Join our team and contribute to providing exceptional dental care while ensuring an efficient office environment!

Job Types: Full-time, Part-time

Pay: $20.00-$26.00 per hour

Benefits:

• Company events
• Dental care
• Flexible schedule
• On-site parking

Application question(s):

• Do you speak Russian/Ukrainian ?

Experience:

• Dental office: 2 years (preferred)

Work Location: In person