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Medical Office Administrator jobs in Ottawa, ON

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    • Development and documentation of office procedures and protocols.
    • A professional and welcoming manner with patients, parents and referring offices.
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    • Order medical supplies and assist with clinic inventory.
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    • Minimum three years of administrative experience in a medical office, primary-care clinic, hospital, specialist office, or other healthcare environment.
    • Familiarity with medical terminology specific to fertility care.
    • Additional vocational training or certification in a medical field is preferred.
    • Flexible schedule (4 or 5 days/week).
    • Competitive pay based on experience, plus bonus pay.
    • Experience working in a Canadian dental clinic.
    • Experience with Jane EMR or other electronic medical record systems.
    • Minimum 2 years of experience in a receptionist or medical administrative role.
    • Previous experience in a medical or dental office is preferred.
    • The ideal candidate will have experience in a medical or dental office setting, possess strong…
    • Proof of complete vaccination or medical exemption.
    • Experience working with electronic medical records systems (e.g. PS Suite).
    • Knowledge of medical terminology and healthcare procedures.
    • Includes managing patient referrals, phone calls, appointment bookings, medical records, and…
    • We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative…
    • ✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Health Insurance ✓ Life Insurance.
    • ✓ Jour / Day ✓ Rotation / Rotating.
    • Several medical services including family medicine, specialized medicine, and two operating rooms.
    • $20 to $31/hour (depending on experience).
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    • The ideal candidate is a highly regarded clinician and seasoned medical leader who can oversee a broad portfolio and manage a multitude of critical…
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Job Post Details

Treatment Coordinator / Office Manager – Orthodontic Practice - job post

Riverside Orthodontics
150 Blanca Street, Gloucester, ON
$28–$35 an hour - Permanent, Full-time

Job details

Pay

  • $28–$35 an hour

Job type

  • Permanent
  • Full-time

Location

150 Blanca Street, Gloucester, ON

Benefits

Pulled from the full job description

  • On-site parking

Full job description

Riverside Orthodontics is a specialist orthodontic practice in Riverside South, Ottawa, established in January 2026. As the practice continues to grow, we are seeking an experienced professional to lead our administrative and patient coordination functions.

The role combines office management, treatment coordination and front desk leadership. It carries responsibility for the patient experience from first enquiry through to the commencement of treatment, and for the administrative systems that support a growing specialist practice. This is a senior position rather than a reception role, and it reports directly to the orthodontist.

RESPONSIBILITIES

- Reception and day-to-day management of the front desk

- Presentation of treatment plans, including fees, insurance coverage and payment options

- Ownership of the new patient journey, from initial enquiry through to treatment start

- Structured follow-up with patients who have completed an examination but not yet commenced treatment

- Management of the appointment schedule and the recall system

- Insurance submissions, billing, accounts receivable and administration of payment plans

- Accurate and complete record keeping within the practice management software

- Development and documentation of office procedures and protocols

- Regular reporting to the orthodontist on practice performance

QUALIFICATIONS

- A minimum of two years in a dental or orthodontic practice, in a treatment coordinator, office manager or senior administrative capacity

- Demonstrated experience presenting treatment plans and conducting financial discussions with patients and families

- Proficiency with practice management software. Familiarity with Ortho2 Edge is an asset, although training will be provided to the right candidate

- Sound organizational judgement, and the initiative to establish systems independently rather than await direction

- A professional and welcoming manner with patients, parents and referring offices

- Fluency in French or Arabic is considered a significant asset, given the families we serve

WHAT THE PRACTICE OFFERS

- Compensation of $58,000 to $72,000 annually, commensurate with experience, together with a performance bonus linked to practice growth

- Schedule:

Monday and Wednesday, 8:00 am to 6:00 pm

Tuesday and Thursday, 8:00 am to 4:00 pm

Friday, 9:00 am to 1:00 pm

- A newly built, modern facility with current technology throughout

- The opportunity to establish standards and systems in a practice at an early stage of its development, rather than to inherit them, and to advance as the practice grows

APPLICATION

Applications may be submitted through Indeed and should include a resume together with a brief covering note describing an occasion on which you helped a hesitant patient move forward with treatment. These notes are read.

Job type: Full-time, permanent

Location: In person, Riverside South, Ottawa, ON

Pay: $28.00-$35.00 per hour

Benefits:

  • On-site parking

Work Location: In person

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