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Medical Office Administrator jobs in Burlington, ON

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    • Register patients and maintain accurate medical records.
    • Lead the Patient Experience from the Moment They Walk Through Our Doors*.
    • Comfortable working with computers, email, online booking systems, and basic office software.
    • We strongly prefer candidates who live in OAKVILLE or BURLINGTON,…
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    • General office administration, including but not limited to: Scheduling, payroll, up-keep, file maintenance, ordering medical and office supplies.
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    • General office administration, including but not limited to: Scheduling, payroll, up-keep, file maintenance, ordering medical and office supplies.
    • Minimum 3 years of administrative experience or clinic manager in a healthcare, physiotherapy, chiropractic, or medical clinic.
    • Manage office inventory, including medical, equipment and general office supplies.
    • Previous experience managing a medical, healthcare or clinical office.
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    • Knowledge of medical terminology, strong computer skills, and being comfortable with electronic medical records is required.
    • Coordinate daily office activities to ensure efficiency.
    • Collaborate with medical professionals to facilitate communication between departments.
    • Previous experience working in a medical or dental office setting is preferred.
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Patient Care Coordinator
Plainsview Physiotherapy
Burlington, ON
$18–$20 an hour
Permanent, Full-time
Apply now

Job details

$18–$20 an hour
On-site gym, Paid vacation, Extended health care, On-site parking
Permanent, Full-time
Burlington, ON

Full job description

Employment Type: Fulltime (Mon-Sat) , start date Oct 1 2026

Lead the Patient Experience from the Moment They Walk Through Our Doors

At Plainsview Physio, exceptional care begins at the front desk. We're looking for an experienced Patient Coordinator who will be the first impression of our clinic, ensuring every patient receives professional, friendly, and efficient service while keeping our daily operations running smoothly.

This role is ideal for someone who thrives in a fast-paced environment, enjoys helping people, and already understands the demands of working in a private healthcare clinic.

Please Read Before Applying

This is not an entry-level position.

To be considered, you must have:

-Minimum 2 years of experience working in a physiotherapy, chiropractic, rehabilitation, or private healthcare clinic

- Experience with:

  • Patient scheduling and front desk operations
  • Insurance verification and direct billing
  • Extended Health Benefits, WSIB, and MVA billing
  • Patient payments, accounts receivable, and collections
  • Electronic Medical Records (EMR)

-Exceptional customer service, communication, and organizational skills

Applications that do not meet these requirements will not be considered.

What You'll Do

  • Be the first point of contact for every patient, creating a welcoming and professional experience
  • Manage appointment scheduling and daily clinic flow
  • Register patients and maintain accurate medical records
  • Verify insurance coverage and submit direct billing claims
  • Process WSIB, MVA, and third-party insurance claims
  • Collect payments and manage outstanding balances
  • Support clinicians by ensuring the clinic operates efficiently each day
  • Maintain accurate administrative and billing records

Who You Are

You're proactive, detail-oriented, and dependable. You remain calm under pressure, enjoy multitasking, and take pride in delivering exceptional service. You're the type of person who notices what needs to be done without being asked and is committed to creating an outstanding patient experience.

Why Join Hamilton Physio & Rehab?

  • Paid vacation
  • Employee discounts on clinic services
  • Ongoing training and career development
  • Opportunities for advancement
  • Supportive, collaborative team environment

If you're an experienced healthcare administrator looking for a long-term opportunity where your skills will make a real impact, we'd love to hear from you.

Only candidates who meet the required qualifications will be contacted for an interview.

Pay: $18.00-$20.00 per hour

Benefits:

  • On-site gym
  • On-site parking

Ability to commute/relocate:

  • Burlington, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you able to work Monday to Saturday?

Experience:

  • healthcare administration: 2 years (required)

Work Location: In person

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