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Medical Office Administrative Assistant jobs in Etobicoke, ON

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    • Perform other administrative tasks and cross-functional coordination as directed by your supervisor.
    • Ensure all necessary information is received from the…
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    • Managing patient files and administrative documentation.
    • General dental administrative and reception duties.
    • Dental Patient Care Coordinator / Receptionist*.
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    • Strong knowledge of dental terminology and office procedures.
    • Assist with daily administrative and front-desk operations.
    • Minimum of 3 years’ administrative support experience, ideally in a healthcare office setting.
    • We are seeking an experienced administrative assistant who…
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    • Education/diploma in medical office administration.
    • 1-year medical office experience.
    • Maintain attention to detail for all medical records.
    • Knowledge of medical terminology is an asset.
    • Maintain accurate medical records in EMR, ensuring timely updates.
    • Ability to meet metrics and other targets.
    • Knowledgeable in insurance procedures and claims: we are a Non-Assigned office!
    • Competitive Salary, Permanent employment, and Full-time position.
    • Provide additional administrative support as required.
    • Previous experience in a dental office is required.
    • A minimum of two years of administrative experience…
    • Maintain a clean, organized front desk area while managing office supplies and administrative tasks efficiently.
    • Experience with TRACKER software is an asset.
    • Work closely with our clinical and administrative team to create a seamless experience.
    • Dental Receptionist (Dental Assisting Background Required)*.
    • We are seeking a permanent, full-time.
    • We are an established practice with loyal and long-standing patients and can provide the candidate with a relaxed and…
    • Experience working with Telus Practice Solutions electronic medical record systems are considered assets,.
    • 3 years’ experience in a clinical or medical setting…
    • Assist with monitoring and ordering office supplies.
    • Strong knowledge of dental terminology and office procedures.
    • Experience with Abeldent is an asset.
    • Manage daily administrative responsibilities and help ensure efficient, organized office operations.
    • Experience improving office procedures, implementing…
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    • Education/diploma in medical office administration.
    • 1-year medical office experience.
    • Maintain attention to detail for all medical records.
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Job Post Details

Dental Customer Service & Data Input
Confidential
Toronto, ON
$24–$30 an hour
Full-time
Apply now

Job details

$24–$30 an hour
Full-time
Afternoon shift, Monday to Friday
Toronto, ON

Full job description

We are a leading full-service dental lab dedicated to delivering high-quality prosthetic solutions to dental professionals across Ontario. We are looking for a motivated and detail-oriented Dental Admin / Dental Receptionist to join our customer service team and be a key part of our client support and case processing operations.

Responsibilities

  • Accurately book incoming cases into the lab system by reviewing dental prescriptions and contents of the case.
  • Ensure all necessary information is received from the dental office; follow up with doctors for any missing details.
  • Confirm scheduling timelines align with customer expectations and internal production schedules.
  • Reschedule cases when necessary and communicate changes to both internal teams and clients promptly.
  • Serve as the primary point of contact for dental offices regarding case inquiries, updates, and issue resolution.
  • Answer incoming calls and emails from clients in a professional, courteous, and timely manner.
  • Provide case status updates and coordinate with technical departments to resolve client concerns.
  • Build strong relationships with clients to enhance satisfaction and retention.
  • Identify opportunities to upsell additional services and products based on client needs.
  • Gather and analyze client feedback to support continuous service improvement.
  • Maintain accurate records of all customer interactions, case bookings, and account information.
  • Perform other administrative tasks and cross-functional coordination as directed by your supervisor.
  • Stay informed about the company’s product offerings and industry trends to better serve our clients.

Requirements

  • Minimum 5 years experience in Customer service in dental Industry
  • Proficiency in English, both spoken and written
  • Good Knowledge in Cosmetic dentistry and Implant Dentistry
  • Experience in a dental clinic or laboratory in a customer service, data entry, or receptionist role is preferred.
  • Strong attention to detail and case documentation accuracy
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and case management systems
  • Ability to work well under pressure and manage multiple priorities
  • Positive attitude, professional demeanor, and team spirit

Job Type: Full-time

Schedule:

  • Afternoon shift from 11.30am to 08.00pm
  • Monday to Friday
  • Weekends as needed

Work Location: In person

If you are passionate about delivering outstanding customer service and want to be part of an innovative team at Pro-Art Dental Laboratory, we invite you to apply today!

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Work Location: In person

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