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Medical Office Administrative Assistant jobs in Etobicoke, ON

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    • Perform other administrative tasks and cross-functional coordination as directed by your supervisor.
    • Ensure all necessary information is received from the…
    • Experience working with Telus Practice Solutions electronic medical record systems are considered assets,.
    • 3 years’ experience in a clinical or medical setting…
    • Understanding of medical terminology, certificate in medical terminology an asset.
    • High school diploma and certificate/diploma-level in secretarial/medical…
    • Minimum 2 + years working in a medical facility.
    • Well-established and growing medical clinic with a strong patient base.
    • Following up on missed appointments.
    • Prior experience in a healthcare or medical office setting is an asset.
    • Basic knowledge of Medical Terminology, and medical office operations is required to…
    • Gathering administrative information from clients.
    • Accurately updating health records, including medical history.
    • On the job training provided.
    • Placing and fulfilling orders, stock control and keeping the office neat and tidy.*.
    • Our mission is to provide our patients with a great experience.
    • The ideal candidate will have experience in a medical or dental office setting.
    • Proficient in using phone systems and administrative tools for efficient office…
    • This role requires excellent administrative skills, familiarity with dental and medical terminology, and proficiency with electronic health records systems.
    • Assist with monitoring and ordering office supplies.
    • Strong knowledge of dental terminology and office procedures.
    • Experience with Abeldent is an asset.
    • Strong knowledge of dental terminology and office procedures.
    • Assist with daily administrative and front-desk operations.
  • View similar jobs with this employer
    • Strong knowledge of dental terminology and office procedures.
    • Assist with daily administrative and front-desk operations.
    • Perform a wide variety of complex and confidential office administrative work.
    • Manage complaints and providing assistance in resolving operational and…
    • Perform other administrative tasks as assigned.
    • Support day-to-day internal administrative operations;
    • Assist with billing, insurance claim paperwork, and other…
    • Dental/medical office experience an asset (treatment coordination, front desk, or clinical background).
    • Coordinate closely with our surgical and administrative…
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Job Post Details

Dental Customer Service & Data Input
Confidential
Toronto, ON
$24–$30 an hour
Full-time
Apply now

Job details

$24–$30 an hour
Full-time
Afternoon shift, Monday to Friday
Toronto, ON

Full job description

We are a leading full-service dental lab dedicated to delivering high-quality prosthetic solutions to dental professionals across Ontario. We are looking for a motivated and detail-oriented Dental Admin / Dental Receptionist to join our customer service team and be a key part of our client support and case processing operations.

Responsibilities

  • Accurately book incoming cases into the lab system by reviewing dental prescriptions and contents of the case.
  • Ensure all necessary information is received from the dental office; follow up with doctors for any missing details.
  • Confirm scheduling timelines align with customer expectations and internal production schedules.
  • Reschedule cases when necessary and communicate changes to both internal teams and clients promptly.
  • Serve as the primary point of contact for dental offices regarding case inquiries, updates, and issue resolution.
  • Answer incoming calls and emails from clients in a professional, courteous, and timely manner.
  • Provide case status updates and coordinate with technical departments to resolve client concerns.
  • Build strong relationships with clients to enhance satisfaction and retention.
  • Identify opportunities to upsell additional services and products based on client needs.
  • Gather and analyze client feedback to support continuous service improvement.
  • Maintain accurate records of all customer interactions, case bookings, and account information.
  • Perform other administrative tasks and cross-functional coordination as directed by your supervisor.
  • Stay informed about the company’s product offerings and industry trends to better serve our clients.

Requirements

  • Minimum 5 years experience in Customer service in dental Industry
  • Proficiency in English, both spoken and written
  • Good Knowledge in Cosmetic dentistry and Implant Dentistry
  • Experience in a dental clinic or laboratory in a customer service, data entry, or receptionist role is preferred.
  • Strong attention to detail and case documentation accuracy
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and case management systems
  • Ability to work well under pressure and manage multiple priorities
  • Positive attitude, professional demeanor, and team spirit

Job Type: Full-time

Schedule:

  • Afternoon shift from 11.30am to 08.00pm
  • Monday to Friday
  • Weekends as needed

Work Location: In person

If you are passionate about delivering outstanding customer service and want to be part of an innovative team at Pro-Art Dental Laboratory, we invite you to apply today!

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Work Location: In person

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