Medical Office Administration jobs in Richmond Hill, ON

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

PACS System Administrator, Medical Imaging
Under the direction of the Medical Imaging Manager, and in a close and collaborative relationship with Information Systems, lead the administration of the PACS system to maintain database accuracy and integrity, and maintain efficient electronic imaging related workflow of the diagnostic imaging department. Act as a liaison in digital imaging operational issues in the diagnostic imaging department and enterprise wide. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

On a practical level, you will

• Responsible for all PACS administration functions:
• Leads daily administration tasks such as exam merging, patient merging, exam relocation, including providing support in these activities to clinical coordinators and radiologists.
• Leads “back office” administration, preparing reports/accumulating data on a regular basis to maintain PACS database integrity, and leads projects to repair discrepancies.
• Leads training program and new user registration.
• Leads ongoing training initiatives during functional upgrades.
• Identifies and documents user concerns, new feature requests.
• Perform troubleshooting with all imaging informatics applications and hardware while engaging service providers of such systems in scheduled and non-scheduled maintenance
• Provides support to Radiology and Cardio-Respiratory system users with system administration tasks as well as troubleshooting of incidents related to applications and systems
• Works closely with radiology quality management to identify and design future needs and efficient workflow processes in a digital environment.
• Provides support to I.S. staff and liases with all vendor service in maintenance and troubleshooting of PACS “back office” systems including the support of archival and retrieval from regional repository (OCINet- Interlinx)

• Works with PACS Manager and PACS team to develop strategic planning for diagnostic imaging initiatives.
• Provides project management for projects in the areas of responsibility or as assigned by the PACS Manager. Provides regular updates to the PACS Manager on the progress of such projects.
• Works co-operatively with user staff and I.S. department to ensure that departmental systems are compatible with PACS System requirements and workflow.
• Shares on-call responsibility for PACS, Cerner RadNet, Powerscribe 360, and other medical imaging informatics systems.
• Works safely in accordance with the Occupational Health & Safety Act.

Qualifications

• PACS System Administrator Certificate.
• Bachelor’s degree in Computer Science or related field and a minimum of 5 years’ experience within a PACS, voice recognition system, and RIS environment, required.
• Bachelor’s degree in healthcare information systems, CIIP (Certificate), Project Management, preferred.
• Comprehensive understanding of the operations of a diagnostic imaging department, including workflow in an electronic imaging environment.
• Advanced knowledge in the medical information & imaging modality systems field and connectivity using the DICOM / IHE standards and the HL7 standard or equivalent experience, an asset
• Proficiency in multiple software applications and systems, including office automation applications and systems (Windows Server Word, Excel), and radiology applications. Specific experience with Sectra PACS and Oracle Health (Cerner) a definite asset.
• Experience with Nuclear Medicine/Cardiology workflow and software (Holter, EMG, EEG, ISCV, Xeleris, etc) is an asset.
• Advanced knowledge of relational databases (i.e. SQL), an asset
• Excellent written/oral communication skills. Must be able to work effectively with diverse groups of people in a collaborative environment.
• Ability to work well under pressure and on concurrent, multidisciplinary projects.
• Demonstrated interpersonal skills and the ability to maintain effective working relationships with others.
• Good organizational skills, including project management and the maintenance of records.
• Effective teaching skills.
• Proficiency in SharePoint and other Microsoft applications.
• Bilingualism in French/English an asset

What We Offer

Working at NYGHmeans working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.This is a Full Time Regular position with 8 hour shifts, Days, including on call an as needed basis and Weekends on an as needed basis, depending on project go lives in the Medical Imaging department. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca

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How to Apply

Think you're the right person for the job? Here's your first chance to show us why:

• Ensure to meet the deadline - only applications received by the closing date will be considered.
• We will review all applications and will contact those selected for an interview.

Closing Statement

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.