Medical Office Administration jobs in Newfoundland and Labrador

Position Type:

Permanent

Closing date:

2026-07-03

Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

The Human Resources & Recruitment Coordinator plays a key role in supporting core HR activities, programs, and processes in collaboration with our operations team at MHNL and Newfoundland and Labrador Health Services (NLHS). This position focuses primarily on managing the complete end-to-end recruitment process for unionized employees within defined timelines.

Working closely with NLHS, you will coordinate all aspects of recruitment, including tracking and monitoring candidate information, facilitating selection and hiring for unionized paramedicine, medical transport, and medical communications employees.

Key Responsibilities

Human Resources Duties

• Maintain and update our Human Capital Management System (HCMS) for activities such as new hires, job changes, wage adjustments, terminations, and leaves of absence in a multi-unionized environment.
• Collaborate with leaders, payroll, and administrative staff to ensure accurate and timely data entry.
• Coordinate and maintain employee records and documentation.
• Respond to inquiries from employees and external stakeholders.
• Support the effective use and maintenance of HR systems and databases.
• Assist with accurate payroll preparation.
• Participate in termination processes, including exit interviews and file closure.
• Perform other HR-related duties as required.

Recruitment Duties

• Develop and post job advertisements on NLHS’s ServiceNow and other relevant platforms.
• Track and monitor candidate information throughout the recruitment cycle.
• Review and shortlist resumes.
• Schedule and participate in interviews with hiring leaders.
• Maintain recruitment calendars and coordinate scheduling.
• Complete all pre-employment checks and testing.

Qualifications & Competencies

• Post-secondary education in Human Resources, Business Administration, or a related field is required.
• Minimum of two (2) years’ experience in an administrative role supporting high-volume operations; recruitment experience preferred.
• Solid understanding of HR practices, policies, and procedures.
• Proficiency in Microsoft Office Suite.
• Experience with HCMS required; familiarity with NLHS’s ServiceNow strongly preferred.

Ideal Candidate Profile

• Customer-focused and process-oriented.
• Skilled at building positive relationships with individuals at all levels.
• Strong organizational and time-management skills with the ability to prioritize effectively.
• Demonstrates discretion when handling confidential and sensitive information.
• Exceptional attention to detail and accuracy.
• Self-starter with initiative and a collaborative mindset.

Salary Range

• $45,000-$56,000

#CBM1

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We’re one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it’s like to work with us

We are more than just a workplace – we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you’ll find more than just a job — you’ll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.