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Medical Office Administration jobs in Mississauga, ON

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    • This position is designed for an experienced dental front-office professional.
    • Two to three years of dental experience in a front-office or patient-coordination…
    • Provide office tours to new patients to enhance their comfort and familiarity.
    • 2+ years of dental administration / treatment coordination experience.
    • Primarily office-based within a manufacturing environment.
    • Identify suitable modified duties that accommodate medical restrictions while meeting operational…
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    • Maintains the Service Contract agreements and applicable administration requirements, including:
    • Direct experience in medical device and/or safety industry…
    • Prior experience in medical or dental office administration is highly preferred.
    • Strong knowledge of medical terminology and electronic medical records…
    • Hybrid work arrangement requiring a minimum of one day per week in the Milton office, with additional in-office attendance as operational needs dictate, and…
    • Dental office: 1 year (required).
    • Assisting the Orthodontist in developing and presenting treatment plans to the patients and parents.
    • Coordinate with insurance companies to ensure efficient office operations.
    • The ideal candidate will have experience in a dental office setting and be…
    • Verify patient insurance information and update electronic medical records using Dentrix.
    • Familiarity with medical terminology relevant to dental care and…
    • Coordinate patient treatment plans and scheduling.
    • Communicate effectively with patients regarding procedures and finances.
    • Handle insurance claims and billing.
    • Minimum 3+ years of dental administration experience.
    • We are a warm, patient-centered pediatric dental practice seeking an experienced *Dental Team Lead /…
    • Strong background in dental front-office administration and practice management software.
    • Clinical Administrative Support: Track specialist referrals, monitor…
    • Associate's degree or certification in medical office administration preferred.
    • Proficient in electronic health records (EHR) systems, medical office software,…
    • This position combines front office administration with treatment coordination.
    • Modern, paperless office with advanced technology.
    • Perform internal audits of region and head offices to demonstrate compliance with accreditation and quality system requirements.
    • Bachelor's degree or better.
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Job Post Details

Dental Administrator/Receptionist - job post

M City Dental
Mississauga, ON L5B 4M6
Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Job type

  • Permanent
  • Full-time

Location

Mississauga, ON L5B 4M6

Benefits

Pulled from the full job description

  • Paid time off
  • On-site parking

Full job description

Dental Treatment Coordinator (Dentrix Required)

M City Dental — Dr. Mahmoud Manzoor & Associates

Mississauga, ON · Full-Time · On-Site

Position Overview

M City Dental is a high-volume dental practice where the front office functions as the operational heart of the clinic. The Dental Treatment Coordinator serves as the primary point of contact for patients and holds full accountability for daily front-office operations.

This position is designed for an experienced dental front-office professional. Given the pace and complexity of the practice, we have defined clear prerequisites and encourage prospective candidates to review them before applying.

Non-Negotiable Requirements

Applicants must meet both of the following to be considered:

  • Two to three years of dental experience in a front-office, reception, or patient-coordination capacity.
  • Demonstrated proficiency in Dentrix, including scheduling, billing entry, and insurance verification/correspondence within a live practice environment.

Candidates who do not meet both criteria are unlikely to be a strong fit for the role.

Key Responsibilities

  • Maintain an efficient appointment schedule through confirmations, reminders, rescheduling, and prompt filling of cancellations.
  • Manage inbound lead inquiries across multiple platforms and convert them into booked and completed appointments.
  • Own patient follow-up end to end, including recalls, treatment-plan follow-ups, and post-visit outreach.
  • Administer scheduling, billing, insurance verification, and patient records within Dentrix.
  • Maintain and report on operational metrics, including call volume, conversion, recall rates, production, and no-shows.
  • Oversee front-office operations, including payments, insurance processing, and daily opening and closing procedures.

Qualifications

  • Two to three years of dental experience in a front-office or patient-coordination role.
  • Proficiency in Dentrix (prior hands-on use required).
  • A demonstrated track record of converting lead inquiries across various platforms into booked appointment conversions.
  • Working knowledge of insurance verification and billing processes.
  • Strong organizational discipline and full accountability for outcomes.
  • Composure and professionalism in a fast-paced, high-volume setting.

Application Process

Interested candidates are invited to submit a resume along with a brief cover letter describing why they would be a great fit for a patient-facing front desk environment. Applications are reviewed on a rolling basis.

M City Dental is an equal opportunity employer.

Job Types: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Expected hours: 35.0 – 44.0 per week

Benefits:

  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Mississauga, ON L5B 4M6: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Dentrix: 2 years (required)
  • Dental Administrative: 3 years (required)

Work Location: In person

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