Medical Office Administration jobs in London, ON

Hours per Week: 35

Salary Grade: 18

The base salary will be $88,690 - $126,560 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

The Schulich School of Medicine & Dentistry provides outstanding education within a research-intensive, distributed learning environment, where tomorrow’s physicians, dentists and health researchers and other scholars learn to be socially responsible leaders in the advancement of human health. The Schulich School of Medicine & Dentistry is the largest Faculty on campus and employs over 2,000 part-time and fulltime faculty and over 1,000 staff.

The Department of Medicine’s mission is to our patients, we use our expertise to provide the best possible care. To our community, we are responsive to their needs including safe and timely treatment and prevention, and facilitating the development of a health community. To ourselves, we are a faculty that is never satisfied with the status quo; dedicated to continually improving patient care, creating innovative learning opportunities for all learners, and advancing knowledge through research excellence.

The Department of Medicine possesses a strong track-record of academic excellence. We attract the best and brightest students, residents, and fellows, because of our excellent faculty and staff, innovative teaching methods and rich and diverse learning experiences in an environment that is supportive and nurturing. Our faculty and trainees are passionate about ensuring the consistent delivery of patient centered care, including safety and quality. We are part of a larger healthcare system that works to deliver the health solutions that people require in London and Southwestern Ontario. The Department of Medicine works closely with academic hospitals, the Southwest Home and Community Care Support Services and community physicians and partners to achieve accessible and sustainable healthcare for all.

We aspire to be a medical community that sets the standard of excellence for patient care, research and learning.

Reporting to the Chief Administrative Officer and working in dyadic partnership with the Department Chair, the Associate Director, Operations (Administration and Finance) provides strategic operational leadership and management of the Department of Medicine by overseeing, directing, and assisting with establishing the vision for a wide variety of administrative, human resources, communications and financial processes to ensure smooth and efficient operations. The role will participate in the development and implementation of strategic administrative plans, programs and policies for the Department to ensure successful alignment and progress, and the achievement of the Department’s mission and objective. The Associate Director will monitor and implement administrative processes to realize opportunities for improvement, and to ensure adherence with University and Schulich policies and procedures, and relevant legislation. The role will manage financial, human and physical resources, lead and direct the work of others, and ensure appropriate controls are in place to manage risks. The Associate Director will ensure continuity of administrative operations throughout changes in academic leadership, facilitate successful undergraduate and graduate education program delivery, research and scholarly work in the Department, coach and train staff, and provide comprehensive consultation on a variety of administrative processes to ensure the University community is served effectively.

Education:

• Undergraduate Degree in Business Management/Administration
• Completion of, or in the final stages of completing, Chartered Professional Accountant (CPA) designation
• Master's Degree preferred
• Completion of, or working towards, Certified Human Resources Professional (CHRP) designation preferred

Experience:

• 7 years of experience in a senior leadership role, managing budgets, human resources and projects in a unionized environment
• 5 years of experience managing staff and projects
• Experience with the implementation of strategic, human resources, and financial plans
• Experience initiating, leading and implementing proactive and progressive change in order to redesign and implement business processes, policies and strategies to facilitate improvement
• Experience in a health-care or academic environment preferred

Knowledge, Skills & Abilities:

• Knowledge of general office procedures, best practices for assessing, developing and implementing new business processes and procedures
• In-depth knowledge of financial budgeting and principles to develop financial models, forecasts and analysis, of strategic planning processes, Human Resources principles and practices, Employment Standards Act and other relevant legislation
• Demonstrated skills working with collective agreements, employment standards and the ability to advise on policies and procedures as they relate to different employee groups
• Knowledge of best practices in building a strong collaborative team and leading people
• Project management skills to champion a project from conception to completion, and to ensure that team roles are clear, milestones are communicated and deadlines are met
• Analytical skills in the areas of financial and business management to implement budgets, forecast expenses and monitor relevant accounts
• Ability to organize and effectively manage human resources needed to achieve results
• Communication skills with the ability to converse with, write reports for, and deliver presentations to all levels of the organization
• Ability to ensure confidentiality and privacy is maintained through the appropriate retention and destruction of information
• A well-defined sense of diplomacy including solid negotiation, facilitation, and conflict resolution skills
• Ability to promote individual growth by encouraging others to learn new skills and develop themselves
• Ability to quickly re-allocate resources and adjust priorities in response to unexpected events or changing circumstances
• Advanced computer skills in Microsoft Office Suite and with database applications (such as PeopleSoft)
• Advanced judgment, analytical and problem-solving skills with a consultative and collaborative approach to addressing issues and opportunities
• Results-oriented with the ability to motivate and coach employees to meet high performance standards, while working effectively as a member of the leadership team
• Strong leadership skills with the ability to develop a shared vision to lead and coach employees to excellence
• Influential interpersonal skills that build positive and strong relationships at all levels of the organization
• Familiarity with University policies and procedures preferred

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.