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Medical Office Administration jobs in Kitchener, ON

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    • Oversee scheduling, payroll administration, accounts receivable, and inventory management.
    • Role Hours:* Friday: 8:00 a.m. – 1:00 p.m.; Monday: 8:00 a.m.
    • This is a permanent position and a critical part of our patient experience.
    • Welcoming and checking in patients with warmth and professionalism.
    • Proficient in administrative tasks and office management.
    • Medical office: 1 year (preferred).
    • Assist with administrative tasks such as scheduling appointments,…
    • Education/diploma in medical office administration.
    • 1-year medical office experience.
    • Medical receptionist: 1 year (preferred).
    • 9.00 am-5.00 pm Monday-Friday.
    • Proficiency in technology including MS Office and EMR systems, with a strong understanding of medical terminology.
    • Meet and achieve KPI’s and performance goals.
    • Minimum 1 year of dental or medical administration experience (dental preferred).
    • Assist with monitoring and ordering office supplies.
    • Dental office management: 2 years (required).
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    • The Plasma Center Manager serves a financial and administrative function for the Plasma Center, managing donors, employees and public relations.
    • Welcome and assist patients with a warm, professional attitude.
    • Answer phone calls, emails, and appointment inquiries.
    • Update Cerebrum and perform medical administration tasks (linking, uploading, scanning, faxing and referrals) in support of patient care.
    • This position is not an administration position with sales work.
    • 2-5+ years of sales and/or sales management experience – preferably in cosmetic medical, med…
    • Good knowledge of group insurance plan administration and ability to learn new systems.
    • You will employ a process improvement approach, make recommendations and…
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    • Depending on your employment status, AECOM benefits may include medical, dental,…
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Job Post Details

Dental Practice Leader - job post

Dentistry on Lawrence
Kitchener, ON
$40–$45 an hour - Full-time

Job details

Pay

  • $40–$45 an hour

Job type

  • Full-time

Location

Kitchener, ON

Full job description

Dental Practice Leader

Practice: Dentistry on Lawrence
Location: Kitchener
Website: https://dentistryonlawrence.ca
Role Type: Full-Time
Role Hours: Friday: 8:00 a.m. – 1:00 p.m.; Monday: 8:00 a.m. – 7:00 p.m.; Tuesday–Thursday: 8:00 a.m. – 5:00 p.m.; Saturday & Sunday: Closed.

Job Overview

Dentistry on Lawrence is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.

We are seeking a motivated, people-focused, and operations-driven Practice Leader to join our team. This leadership role is integral in supporting both the clinical and administrative teams while ensuring smooth daily operations, high-quality service delivery, and a positive practice culture.

The ideal candidate brings leadership experience, strong communication skills, and a passion for supporting teams in delivering excellent patient care.

Key Responsibilities

  • Oversee day-to-day operations to ensure efficiency, productivity, and a consistently positive patient experience.
  • Lead, coach, and mentor administrative and clinical support team members to foster engagement, development, and retention.
  • Partner with dentists and clinical leaders to align operations with high-quality patient care and clinical priorities.
  • Monitor and analyze key performance indicators (KPIs); identify improvement opportunities and implement action plans.
  • Ensure compliance with all health, safety, infection control, and regulatory requirements.
  • Oversee scheduling, payroll administration, accounts receivable, and inventory management.
  • Support recruitment, hiring, and onboarding of new team members.
  • Facilitate effective communication across the practice and promote a culture of teamwork, accountability, and continuous improvement.
  • Handle patient concerns professionally and ensure timely resolution.
  • Maintain accurate operational records and contribute to strategic planning and practice growth initiatives.

Qualifications

  • Diploma or degree in Business, Office Administration, Healthcare Management, or a related field.
  • 3–5 years of management or supervisory experience (dental or healthcare setting preferred).
  • Strong leadership, coaching, and interpersonal skills with the ability to build trusted relationships.
  • Demonstrated experience overseeing HR functions, including hiring, onboarding, coaching, performance reviews, and managing disciplinary actions or terminations with professionalism and discretion.
  • Proven ability to manage budgets, forecasting, scheduling, performance metrics, and operational processes.
  • Experience with dental practice management software such as Dentrix, Tracker, Abeldent, Paradigm, Cleardent, or equivalent.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Strong problem-solving and organizational skills with excellent attention to detail.
  • Commitment to compliance, patient safety, and fostering a positive practice culture.
  • Flexibility to work varied hours based on practice needs.

Practice Snapshot

Practice Name: Dentistry on Lawrence

Location: Kitchener, Ontario

Operatories

  • Total Operatories: 8
  • Hygiene Operatories: 3
  • Dentist (DDS) Operatories: 5

Clinical Team Structure

  • Number of Hygienists per Day:
  • Monday: 3
  • Tuesday: 3
  • Wednesday: 3
  • Thursday: 3
  • Friday: 2, every other Friday 3
  • Specialty Services Offered: Sedation dentistry offered one day per month

Office Environment & Culture

We are a friendly and supportive dental office with a positive, collaborative atmosphere. Our team works closely together to ensure every patient receives an exceptional and welcoming experience.

Technology & Software

  • Practice Management Software: Tracker
  • Digital Tools: SIDEXIS, PS2, PrimeScan, CEREC, SureSmile, Formlabs Form 3B, Formlabs 3BL Printer, MaxAssist

Neighborhood Highlights / Landmarks

Conveniently located near everyday amenities including Tim Hortons, McDonald's, and two nearby shopping plazas, providing easy access to dining, shopping, and services for both patients and staff.

Compensation

  • Pay Range: $40.00–$45.00 per hour
  • Compensation is commensurate with experience and skills, with eligibility for performance based incentive opportunities.

Ready to Take the Next Step?
If you're looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.

If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.

Work Location: In person

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