Medical Office Administration jobs in Kamloops, BC

Interior Community Services (ICS) is seeking a collaborative and experienced Human Resources Generalist to join our HR team.
The HR Generalist provides professional human resources services that support leaders and employees across the organization. This role leads recruitment for leadership positions, manages complex employee relations and disability cases, provides guidance on human resources best practices and collective agreement interpretation, and contributes to organizational initiatives that strengthen people, culture, and operational excellence. The HR Generalist also serves as an escalation point for HR Coordinators on complex HR matters and partners with leaders to foster effective people management practices across the organization.

ABOUT ICS:
Interior Community Services (ICS) is an accredited non-profit organization providing a wide range of community-based services throughout Kamloops, Merritt, and surrounding communities in the BC Interior region. Our services include social housing, food security, early childhood development, family support, youth services, counselling, seniors' services, and supports for people with diverse abilities.
Our mission is Enriching Lives, Strengthening Communities, and our vision is that people of all abilities live to their potential with dignity, choice, and opportunity. Every day, our employees make a meaningful difference by supporting individuals and families through life's challenges with compassion, professionalism, and respect.

KEY RESPONSIBILITIES
Recruitment & Selection

• Lead recruitment for supervisory and management roles.
• Prepare employment offers and agreements, and oversee pre-employment requirements.
• Support recruitment initiatives across the organization as operational needs require.

Leave Management & Accommodation

• Manage complex disability, medical, and long-term disability (LTD) leave cases.
• Coordinate workplace accommodations, disability management, and return-to-work planning.

Classification & Job Evaluation

• Develop, review, and maintain job descriptions.
• Coordinate CSSEA classification processes and job evaluations.

HR Policy & Program Support

• Support development and revision of HR policies and programs.
• Continously improve onboarding, orientation, performance management, and other HR processes.
• Monitor changes to employment legislation, human rights requirements, and collective agreements to ensure organizational compliance.

Employee & Labour Relations

• Respond to HR inquiries and provide guidance to leaders.
• Foster collaborative labour-management relationships and support workplace investigations, conflict resolution, and employee relations matters.

Reporting & Documentation

• Maintain HR metrics and prepare HR reports.
• Ensure accurate, confidential HR records and documentation.

Partnerships & Collaboration

• Work with external partners, social service organizations, and the internal Communications team.
• Support recruitment marketing, candidate sourcing, and relationships with educational institutions.

Practicum & Organizational Development

• Support practicum student placements & coordination.
• Deliver or coordinate HR training, support compensation reviews, and contribute to organizational change, audits, and EDI initiatives.

WHAT YOU BRING
Education & Experience

• Degree in Human Resources, Business Administration, or a related discipline.
• Minimum three (3) years of progressive Human Resources experience.
• Experience supporting leaders in employee relations, recruitment, disability management, and policy interpretation.
• Experience working in a unionized and/or non-profit environment is considered an asset.
• Chartered Professional in Human Resources (CPHR) designation or working toward designation is considered an asset.
• Or an equivalent combination of education, training, and experience.

Skills, Knowledge, and Abilities

• Strong knowledge of employment legislation, human rights, disability management, and HR best practices.
• Demonstrated ability to interpret and apply collective agreements, policies, and employment legislation.
• Strong recruitment, employee relations, conflict resolution, and workplace investigation skills.
• Excellent organizational, analytical, problem-solving, and decision-making abilities.
• Strong interpersonal, communication, and relationship-building skills with the ability to collaborate effectively with leaders, employees, unions, and external partners.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail in a fast-paced environment.
• Demonstrated professionalism, integrity, sound judgment, discretion, and commitment to confidentiality.
• Ability to work independently while exercising initiative and knowing when to seek guidance.
• Proficiency with Microsoft Office applications, HRIS systems, and electronic record management.

BENEFITS

• 100% employer-paid Extended Health and Dental Benefits.
• Access to the Employee and Family Assistance Program (EFAP): counselling support services and wellness resources for employees and immediate family members.
• Accrual of four (4) weeks of vacation annually.
• Municipal Pension Plan (MPP)
• Perkopolis membership: an exclusive discount program for a variety of products and services
• Agency-wide employee wellness and social events.
• Professional development opportunities.

REQUIREMENTS:

• Satisfactory supervisory references
• Clear Vulnerable Sector Search through the Ministry of Public Safety Solicitor General.
• A valid Class 5 B.C. Driver's License and safe driver's abstract.
• Access to a personal vehicle for work-related travel.
• Proof of legal authorization to work on an ongoing basis in Canada.
• We conduct primary source verification of applicants' credentials including education, training, work history, and licensure.

JOB NUMBER: 2026-74
LOCATION: Kamloops, BC
STATUS: Regular Full-Time
HOURS of WORK: 40 hours per week (Monday to Friday). Flexible hours may be required to meet operational needs.
REPORTS TO: Director of Human Resources
COMPENSATION: $69,605.12 – $86,361.60 annually
Additional wage increases are anticipated in the coming months and are not reflected in the salary range above.
CLOSING DATE: Open Until Filled

If you require accommodations at any stage of the hiring process, please contact us at careers@interiorcommunityservices.bc.ca (https://).
Interior Community Services is proud to be an equal opportunity employer committed to building a safe, inclusive, and culturally respectful workplace. We welcome applications from people of all backgrounds, identities, and lived experiences, including Indigenous, racialized, 2SLGBTQIA+, and people with diverse abilities. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment. Accommodations are available throughout the hiring process upon request.