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Medical Office Administration jobs in Hamilton, ON

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    • 3+ years of experience in an optometry clinic, healthcare management, or medical practice management.
    • Oversee daily operations across administration, patient…
    • Dental office administration experience (minimum 2 years).
    • Provide excellent customer service as the first point of contact for patients.
    • Primarily office-based within a manufacturing environment.
    • Identify suitable modified duties that accommodate medical restrictions while meeting operational…
    • Minimum 1 year of dental or medical administration experience (dental preferred).
    • Assist with monitoring and ordering office supplies.
    • Coordinating staff schedules and office workflow.
    • Managing administrative processes and office procedures.
    • Maintaining accurate patient and office records.
  • View similar jobs with this employer
    • Prior dental office experience is required.
    • This role requires availability on alternate Saturdays and one weekday evening per week.
    • This position is the first point of contact for patients and participants at De dwa da dehs nye>s and will act as a navigator to appropriate programs and…
    • Utilize our medical office software to schedule new and follow-up appointments for our patients.
    • Medical office: 2 years (required).
    • Monitor driver documentation, licence validity, medicals, abstracts, permits and other expiry-sensitive records.
    • Dental office experience and Tracker knowledge are strong assets — but if you're exceptional with people and coachable, we will train you.
    • Previous experience in trucking, transportation, or safety administration preferred.
    • Track and update driver credentials, including CDL, medical cards, MVRs,…
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    • Prior dental office experience is required.
    • This role requires availability on alternate Saturdays and one weekday evening per week.
    • Verify patient insurance information and update electronic medical records using Dentrix.
    • Familiarity with medical terminology relevant to dental care and…
    • Coordinate with insurance companies to ensure efficient office operations.
    • The ideal candidate will have experience in a dental office setting and be…
    • Healthcare administration: 2 years (required).
    • Job Type:* Full-Time starting in October.
    • Welcome patients with a warm, professional, and positive attitude.
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Job Post Details

Operations Manager - job post

Waterdown Optometric Clinic
301 Dundas St E, Waterdown, ON
$28–$35 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $28–$35 an hour

Job type

  • Permanent
  • Full-time

Location

301 Dundas St E, Waterdown, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Store discount
  • Extended health care
  • Company events
  • On-site parking

Full job description

Are you an experienced optometry professional ready to take the next step into clinic leadership? We are seeking an experienced Operations Manager to oversee the day-to-day operations of a large, multi-doctor optometry clinic.

Please note: Previous optometry clinic experience is strongly preferred for this position.

This is a specialized healthcare leadership role and is best suited to someone who understands the operations, patient flow, and unique demands of an optometric practice.

About the Role

As Operations Manager, you will oversee multiple departments and team leads while ensuring the clinic operates efficiently, maintains high standards of patient care, and continues to grow.

Key Responsibilities

  • Oversee daily operations across administration, patient care, optical, and lab/technical departments.
  • Coach and support 3+ Team Leads while maintaining accountability and performance standards.
  • Manage staff scheduling, payroll approvals, vacation requests, and clinic coverage.
  • Develop and maintain Standard Operating Procedures (SOPs).
  • Support recruitment, onboarding, training, and performance management.
  • Monitor clinic KPIs, operational performance, expenses, and opportunities for improvement.
  • Oversee inventory, vendor relationships, pricing, recalls, credits, and rebates.
  • Assist with accounts receivable and communicate with the bookkeeper regarding payroll and invoices.
  • Ensure compliance with PHIPA, Ontario College of Optometrists standards, and health and safety requirements.
  • Handle escalated patient concerns professionally and compassionately.
  • Support EMR systems, technology, equipment maintenance, and troubleshooting.
  • Collaborate with clinic leadership on business growth and operational initiatives.

What We're Looking For

The ideal candidate will have:

  • 3+ years of experience in an optometry clinic, healthcare management, or medical practice management.
  • Strong leadership and people-management experience.
  • Experience with staff scheduling, payroll, budgeting, and inventory management.
  • Knowledge of healthcare privacy, compliance, and regulatory requirements.
  • Experience with EMR/practice management software and Microsoft Office.
  • Strong organizational, communication, and problem-solving skills.
  • The ability to lead a busy, multi-department healthcare environment.

What We Offer

  • $28.00–$35.00 per hour, based on experience.
  • Full-time, permanent position.
  • Extended health and dental care.
  • Vision care.
  • Paid time off.
  • Store discount.
  • On-site parking.
  • Company events.
  • Supportive leadership and collaborative team environment.
  • Opportunity to directly influence clinic operations, growth, and patient experience.

Join Our Team

If you have a strong background in optometry clinic operations and are ready to bring your leadership experience to a large, established practice, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: $28.00-$35.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Work Location: In person

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